Modelled service object in multi-source vr environment

Patent metadata

Field	Value
Publication number	US-2024202808-A1
Application number	US-202218066471-A
Country	US
Kind code	A1
Filing date	Dec 15, 2022
Priority date	Dec 15, 2022
Publication date	Jun 20, 2024
Grant date	—

Abstract

A system for deploying a modeled service object in a virtual environment includes a computing system having a processor configured to execute computer-readable instructions, and a memory device and/or non-transitory storage device maintaining account records for registered users each having at least one user device. A network connection operatively connects the computing system to the user devices. Upon execution of computer-readable instructions, the computing system performs steps including, for each specific user of the multiple registered users upon initiation of interaction by the specific user: causing display, by a user device of the specific user, of a service object in a three dimensional virtual environment; and upon an access request by the specific user, via said user device of the specific user, sending at least one datum regarding at least one account record for the specific user to said user device.

First claim

What is claimed is:

1 . A system for deploying a modeled service object in a virtual environment, the system comprising:
a computing system including one or more processor configured to execute computer-readable instructions, and at least one of a memory device and a non-transitory storage device maintaining at least one account record for each of multiple registered users each having at least one user device; and a network connection for operatively connecting the computing system to the user devices of the multiple registered users; wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising, for each specific user of the multiple registered users upon initiation of interaction by the specific user:
causing display, by a user device of the specific user, of a service object in a three dimensional virtual environment; and
upon an access request by the specific user, via said user device of the specific user, sending at least one datum regarding at least one account record for the specific user to said user device.

2 . The system according to claim 1 , wherein:
maintaining at least one account record for each of multiple registered users comprises maintaining each said account record in association with at least one quantized resource of each of multiple registered users, and
the at least one datum regarding at least one account record for the specific user regards at least one of:
incrementing at least one quantized resource of the specific user;
decrementing at least one quantized resource of the specific user;
transferring at least one quantized resource of the specific user;
exchanging at least one quantized resource of the specific user; and
reporting at least one quantized resource of the specific user.

3 . The system according to claim 2 , wherein before sending the at least one datum, the computing system performs at least one step comprising authenticating the user.

4 . The system according to claim 3 , wherein authenticating the user comprises authenticating at least one of a password and biometric data.

5 . The system according to claim 1 , wherein the computing system further causes display, by said user device, of a mapping of multiple service object locations in the three dimensional virtual environment.

6 . The system according to claim 1 , wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising:
causing display, on said user device, of a simulated agent in the three dimensional virtual environment; and controlling the simulated agent to engage the specific user represented by a user customized graphical indicium in the three dimensional virtual environment.

7 . The system according to claim 6 , wherein controlling the simulated agent to engage the specific user comprises conducting a bidirectional communication session with the user via the simulated agent and the user customized graphical indicium in the three dimensional virtual environment.

8 . The system according to claim 1 , wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising:
receiving a request from the specific user regarding at least one service of multiple services made available at least in part by a first entity; and disseminating to the specific user via said user device at least a first information item associated with the at least one service.

9 . The system according to claim 1 , wherein causing display of a service object in a three dimensional virtual environment comprises causing display of at least one of a virtual kiosk and a virtual branch office of a first entity.

10 . The system according to claim 9 , wherein:
the first entity maintains account records each associated with a respective one of multiple users, the multiple users including said specific user; and the account records associated with said specific user are inaccessible to said specific user without user authentication.

11 . A system for deploying a modeled service object in a virtual environment, the system comprising:
a computing system including one or more processor configured to execute computer-readable instructions, and at least one of a memory device and a non-transitory storage device maintaining account records regarding quantized resources for respective multiple registered users; and a network connection for operatively connecting the computing system to user devices; wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising, upon initiation of interaction by a specific user via a specific user device:
causing display, by the specific user device, of a service object in a three dimensional virtual environment;
upon an access request by the specific user, via said specific user device, authenticating the specific user as one of said multiple registered users; and
sending at least one datum regarding at least one account record for the specific user to said specific user device.

12 . The system according to claim 11 , wherein the at least one datum regards at least one of:
incrementing at least one quantized resource of the specific user; decrementing at least one quantized resource of the specific user; transferring at least one quantized resource of the specific user; exchanging at least one quantized resource of the specific user; and reporting at least one quantized resource of the specific user.

13 . The system according to claim 12 , wherein authenticating the specific user comprises authenticating at least one of a password and biometric data.

14 . The system according to claim 1 , wherein the computing system further causes display, by said user device, of a mapping of multiple service object locations in the three dimensional virtual environment.

15 . A method for a computing system to deploy a modeled service object in a virtual environment, the computing system including one or more processor, at least one of a memory device and a non-transitory storage device maintaining at least one account record for each of multiple registered users each having at least one user device, and a network connection for operatively connecting the computing system to the user devices of the multiple registered users, wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising, for each specific user of the multiple registered users upon initiation of interaction by the specific user:
causing display, by a user device of the specific user, of a service object in a three dimensional virtual environment; and upon an access request by the specific user, via said user device of the specific user, sending at least one datum regarding at least one account record for the specific user to said user device.

16 . The method according to claim 1 , wherein:
maintaining at least one account record for each of multiple registered users comprises maintaining each said account record in association with at least one quantized resource of each of multiple registered users, and
the at least one datum regarding at least one account record for the specific user regards at least one of:
incrementing at least one quantized resource of the specific user;
decrementing at least one quantized resource of the specific user;
exchanging at least one quantized resource of the specific user, and
reporting at least one quantized resource of the specific user.

17 . The method according to claim 16 , wherein

Assignees

• Truist Bank

Inventors

• Jayaraman Barath

Classifications

• G06Q40/02

  Banking, e.g. interest calculation or account maintenance (credit or loans G06Q40/03) · CPC title

• G06Q20/3223

  Realising banking transactions through M-devices · CPC title

• G06F3/011

  Arrangements for interaction with the human body, e.g. for user immersion in virtual reality (blind teaching G09B21/00) · CPC title

• G06Q30/0643 Primary

  graphically representing goods, e.g. 3D product representation · CPC title

• H04L63/08 Primary

  for authentication of entities (cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32) · CPC title