Device and method of delivering item along circular route

Patent metadata

Field	Value
Publication number	US-2023136665-A1
Application number	US-202217940821-A
Country	US
Kind code	A1
Filing date	Sep 8, 2022
Priority date	Nov 4, 2021
Publication date	May 4, 2023
Grant date	—

Abstract

Provided is an electronic device configured to generate a route including a point of departure and a first destination determined based on order information, while the electronic device is moved along the route using a driver, in response to not receiving an order from the first destination on which seating information indicating at least one seated customer is identified, perform an operation of outputting information indicating a serving tray accommodating a basic item based on the electronic device reaching the first destination, and based on a drive along the route being completed, in response to not delivering, to the first destination, at least one item indicated in an order received from the first destination, exclude the first destination from the route.

First claim

What is claimed is:

1 . An electronic device comprising:
a communication module comprising communication circuitry; a driver comprising a motor; a memory configured to store computer-executable instructions; and a processor configured to execute the computer-executable instructions by accessing the memory, wherein the computer-executable instructions when executed by the processor, cause the processor to: establish communication with an order server using the communication module and receive order information from the order server, generate a route including a point of departure and a first destination determined based on the order information, based on the electronic device moving along the route using the driver, in response to not receiving an order from the first destination on seating information indicating at least one seated customer is identified, perform an operation of outputting information indicating a serving tray accommodating a basic item based on the electronic device reaching the first destination, and based on a drive along the route has been completed, in response to not delivering, to the first destination, at least one item indicated in an order received from the first destination, exclude the first destination from the route.

2 . The electronic device of claim 1 , wherein
the outputting information indicating a serving tray accommodating a basic item comprises: at least one of outputting, on a display, visual information indicating the serving tray accommodating the basic item, outputting, from a sound output module comprising sound output circuitry, auditory information indicating the serving tray accommodating the basic item, and emitting, from a lighting module comprising light providing circuitry, light indicating the serving tray accommodating the basic item.

3 . The electronic device of claim 1 , wherein
the computer-executable instructions when executed by the processor further cause the processor to: in response to recognizing delivery of the at least one item indicated in the order received from the first destination, perform an operation of indicating a serving tray accommodating an auxiliary item relevant to the at least one item.

4 . The electronic device of claim 3 , wherein
the computer-executable instructions when executed by the processor further cause the processor to: perform at least one of outputting, on a display, an image indicating the serving tray accommodating the auxiliary item, outputting, from a sound output module, speech sound indicating the serving tray accommodating the auxiliary item, and emitting, from a lighting module, light indicating the serving tray accommodating the auxiliary item.

5 . The electronic device of claim 1 , wherein
the computer-executable instructions when executed by the processor further cause the processor to: drive the electronic device along the route including a plurality of default destinations using the driver, based on a drive along the route being completed, modify the route by excluding, from the route, a destination to which a visit is determined to be skipped among the plurality of default destinations, and drive the electronic device along the modified route using the driver.

6 . The electronic device of claim 1 , wherein
the computer-executable instructions when executed by the processor further cause the processor to: form the route in a visiting order determined based on the order information including at least one of seating information of each destination, order receiving information, order menu information, serving information, and whether an additional item has been requested.

7 . The electronic device of claim 1 , further comprising:
a sensor module comprising a sensor configured to sense an inventory item on each serving tray, wherein the computer-executable instructions when executed by the processor further cause the processor to: sense, through the sensor module, an inventory quantity of the inventory item on each serving tray accommodating each inventory item, in response to insufficient inventory based on comparing an item needed for each destination with the sensed inventory item, transmit, to an external device, a message for requesting inventory replenishment, and in response to insufficient inventory while driving the route, continue a drive to the remaining first destination of the first destination and a second destination of the route while skipping the second destination for which an inventory item is insufficient for a needed item.

8 . The electronic device of claim 1 , further comprising:
a sensor module including at least one of a camera sensor configured to capture an inventory item on each serving tray, a weight sensor configured to determine a weight of the inventory item on each serving tray, and a distance sensor configured to determine a distance from the distance sensor to the inventory item on each serving tray.

9 . The electronic device of claim 1 , wherein
the computer-executable instructions when executed by the processor further cause the processor to: in response to completing a drive along the route, determine a subsequent route to the route, based on at least one of a service refusal history received from a customer at a destination included in the route or whether payment has been completed, before initiating a drive along the subsequent route, determine the subsequent route, based on seating information of each destination of the subsequent route and a detection result of a specified action at each destination of the subsequent route, and determine a time of initiating the drive along the subsequent route, based on a waiting time elapsing from a time of completing the drive along the route.

10 . The electronic device of claim 1 , wherein
the computer-executable instructions when executed by the processor further cause the processor to: in response to receiving an order for which an additional item is needed from a customer at the first destination, perform an operation of indicating a serving tray accommodating the additional item at the first destination.

11 . A method, performed by an electronic device, the method comprising:
receiving order information from an order server; generating a route including a point of departure and a first destination determined based on the order information; based on the electronic device moving along the route using a driver, in response to not receiving an order from the first destination on which seating information indicating at least one seated customer is identified, performing an operation of outputting information indicating a serving tray accommodating a basic item based on the electronic device reaching the first destination; and based on a drive along the route being completed, in response to not delivering, to the first destination, at least one item indicated in an order received from the first destination, excluding the first destination from the route.

12 . The method of claim 11 , wherein
the performing the operation of outputting information indicating a serving tray accommodating a basic item comprises: performing at least one of outputting, on a display, visual information indicating the serving tray accommodating the basic item, outputting, from a sound output module, auditory information indicating the serving tray accommodating the basic item, and emitting, from a lighting module, light indicating the serving tray accommodating the basic item.

13 . The method of claim 11 , further comprising:
in response to recognizing delivery of the at least one item indicated in the order received fr

Assignees

• Samsung Electronics Co Ltd

Inventors

• Park Jiwon
• Choi Yeeun
• Lee Seungjoon
• Han Hoon

Classifications

• G06Q10/08355

  Routing methods · CPC title

• G06Q10/087

  Inventory or stock management, e.g. order filling, procurement or balancing against orders · CPC title

• G06Q10/083 Primary

  Shipping · CPC title

• A47B31/00

  Service or tea tables, trolleys, or wagons ({serving trays A47G23/06}; features relating to running gear or to movement by hand B62B) · CPC title

• G01C21/20

  Instruments for performing navigational calculations (G01C21/24, G01C21/26 take precedence) · CPC title