Leveraging knowledge records for chatbot local search

US2023087896A1 · US · A1

Patent metadata
FieldValue
Publication numberUS-2023087896-A1
Application numberUS-202117483161-A
CountryUS
Kind codeA1
Filing dateSep 23, 2021
Priority dateSep 23, 2021
Publication dateMar 23, 2023
Grant date

How to read this patent

A practical reading order for non-experts. Skip the full description unless you need deep technical detail.

  1. Title

    What the patent document calls the invention.

  2. Abstract

    A short plain-language summary of the technical disclosure.

  3. Assignees and inventors

    Who owns or filed the patent and who is credited as inventor.

  4. Key dates

    Filing, priority, publication, and grant dates set the timeline.

  5. First independent claim

    The legal scope of protection — read this for what is actually claimed.

  6. CPC / IPC classifications

    Technology tags used to group this patent with similar filings.

  7. Citations and related patents

    Prior art links and similar publications in this corpus.

Abstract

Official abstract text for this publication.

At least one knowledge source for use in updating a first problem-solution data set can be selected. From data provided by the at least one knowledge source, a plurality of dialogs can be automatically generated. Existing dialogs in the first problem-solution data can be updated set using the plurality of dialogs that are generated.

First claim

Opening claim text (preview).

What is claimed is: 1 . A method, comprising: selecting at least one knowledge source for use in updating a first problem-solution data set; from data provided by the at least one knowledge source, automatically generating, using a processor, a plurality of dialogs; and updating existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated. 2 . The method of claim 1 , further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is a second intent in the existing dialogs that is the same or similar to the first intent, modifying the existing dialogs for the first intent by adding a new dialog to the existing dialogs or changing a dialog already contained in the existing dialogs. 3 . The method of claim 1 , further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is not a second intent in the existing dialogs that is the same or similar to the first intent, adding to the first problem-solution data set the first intent and at least one dialog for the first intent. 4 . The method of claim 1 , further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is a second intent in the existing dialogs that is the same or similar to the first intent, adding to the first problem-solution data set entities for the first intent. 5 . The method of claim 1 , further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is not a second intent in the existing dialogs that is the same or similar to the first intent, adding to the first problem-solution data set the first intent and at least one entity for the first intent. 6 . The method of claim 1 , further comprising: generating a second problem-solution data set from intents and examples translated from the data provided by the at least one knowledge source, the second problem-solution data set comprising the intents translated from the data provided by the at least one knowledge source and the plurality of dialogs generated from the data provided by the at least one knowledge source, wherein the second problem-solution data set is used to update the existing dialogs in the first problem-solution data. 7 . The method of claim 1 , further comprising: adding to the first problem-solution data set the plurality of dialogs generated from the data provided by the at least one knowledge source as generated dialogs. 8 . A system, comprising: a processor programmed to initiate executable operations comprising: selecting at least one knowledge source for use in updating a first problem-solution data set; from data provided by the at least one knowledge source, automatically generating a plurality of dialogs; and updating existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated. 9 . The system of claim 8 , the executable operations further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is a second intent in the existing dialogs that is the same or similar to the first intent, modifying the existing dialogs for the first intent by adding a new dialog to the existing dialogs or changing a dialog already contained in the existing dialogs. 10 . The system of claim 8 , the executable operations further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is not a second intent in the existing dialogs that is the same or similar to the first intent, adding to the first problem-solution data set the first intent and at least one dialog for the first intent. 11 . The system of claim 8 , the executable operations further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is a second intent in the existing dialogs that is the same or similar to the first intent, adding to the first problem-solution data set entities for the first intent. 12 . The system of claim 8 , the executable operations further comprising: selecting a first intent translated from the data provided by the knowledge source; and determining whether there is a second intent in the existing dialogs that is a same or similar to the first intent; wherein the updating the existing dialogs in the first problem-solution data set using the plurality of dialogs that are generated comprises: responsive to determining that there is not a second intent in the existing dialogs that is the same or similar to the first intent, adding to the first problem-solution data set the first intent and at least one entity for the first intent. 13 . The system of claim 8 , the executable operations further comprising: generating a second problem-solution data set from intents and examples translated from the data provided by the at least one knowledge source, the second problem-solution data set comprising the intents translated from the data provided by the at least one knowledge source and the plurality of dialogs generated from the data provided by the at least one knowledge source, wherein the second problem-solution data set is used to update the existing dialogs in the first problem-solution data. 14 . The system of claim 8 , the executable operations further comprising: adding to the first problem-solution data set the plurality of dialogs generated from the data provided by the at least one knowledge source as generated d

Assignees

Inventors

Classifications

  • Semantic context, e.g. disambiguation of the recognition hypotheses based on word meaning · CPC title

  • Procedures used during a speech recognition process, e.g. man-machine dialogue · CPC title

  • G06F40/35Primary

    Discourse or dialogue representation · CPC title

  • Natural language query formulation · CPC title

  • Updates performed during online database operations; commit processing · CPC title

Patent family

Related publications grouped by family.

External sources

Frequently asked questions

Answers are generated from the same data shown on this page.

What does patent US2023087896A1 cover?
At least one knowledge source for use in updating a first problem-solution data set can be selected. From data provided by the at least one knowledge source, a plurality of dialogs can be automatically generated. Existing dialogs in the first problem-solution data can be updated set using the plurality of dialogs that are generated.
Who is the assignee on this patent?
IBM
What technology area does this patent fall under?
Primary CPC classification G06F40/35. Mapped technology areas include Physics.
When was this patent published?
Publication date Thu Mar 23 2023 00:00:00 GMT+0000 (Coordinated Universal Time) (A1). Legal status and post-grant events are not shown on this page.
What related patents are in patentsdb?
We list 10 related publications on this page (citations in our corpus or others sharing the same primary CPC).