Systems and methods for providing an enhanced analytical engine

Patent metadata

Field	Value
Publication number	US-2022327592-A1
Application number	US-202217850089-A
Country	US
Kind code	A1
Filing date	Jun 27, 2022
Priority date	Oct 23, 2018
Publication date	Oct 13, 2022
Grant date	—

Abstract

An enhanced analytical engine system may perform the steps of providing optimized individual transaction recommendations. The system may receive a request comprising customer financial information, customer identification information, and vehicle identification information. The system may collect information associated with one or more vehicles within an inventory listing associated with one or more dealership systems. The system may then provide data representing information associated with the one or more vehicles within an inventory listing associated with the one or more dealership systems. The system may receive data indicating selection of a vehicle of interest. The system may determine a proposed offer package for the vehicle of interest comprising an associated overall price and at least one from among a warranty option, maintenance option, and service contract option based on the customer preferences information and historical transaction data. The system may provide the determined proposed offer package for presentation to the customer.

First claim

What is claimed is:

1 . A vehicle searching system comprising:
one or more processors; and at least one memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, are configured to cause the system to:
receive, via an interface of the vehicle searching system, a request from a user, the request comprising vehicle identification information comprising an indication of one or more vehicle features desired by the user;
identify information associated with one or more vehicles associated with one or more of a plurality of dealership systems;
generate, based on the vehicle identification information, a filtered set of vehicles from among the one or more vehicles;
provide, to the user, data representing information associated with the filtered set of vehicles;
access historical vehicle purchase transaction data for the corresponding dealership system of each vehicle of the filtered set of vehicles;
determine, for the corresponding dealership system of each vehicle of the filtered set of vehicles and based on the respective historical vehicle purchase transaction data of the corresponding dealership system, one or more potential addons, the one or more potential addons comprising one or more of a warranty option, a maintenance option, or a service contract option;
generate, based on the user request and the historical vehicle purchase transaction data, a proposed offer package for each vehicle of the filtered set of vehicles, each proposed offer package comprising an associated overall price including one or more addons of the one or more potential addons and a payment price within a threshold of a desired monthly payment or overall purchase price;
determine, for each proposed offer package, a first respective likelihood of success metric representing the likelihood that the proposed offer package will be accepted by the corresponding dealership system; and
provide, to the user, via the interface of the vehicle searching system, the generated proposed offer packages and the first respective likelihood of success metric.

2 . The system of claim 1 , wherein generating a proposed offer package comprises:
tracking historical vehicle purchase transaction data for vehicles sold by one or more dealerships associated with the one or more dealership systems, the historical vehicle purchase transaction data comprising vehicle information, overall negotiated price, and included options; and determining, using machine learning and based on the tracked historical vehicle purchase transaction data, the proposed offer package.

3 . The system of claim 2 , wherein the system further comprises instructions to cause the system to provide, to the dealership system, a suggested new warranty option, maintenance option, and service contract option based on the tracked historical transaction data.

4 . The system of claim 1 , wherein the system is further configured to
receive, from the user, a customer-input indication of acceptance of the determined proposed offer package, and, responsive to the acceptance, provide, to the respective dealership system data indicating the user's willingness to enter into a transaction based on the proposed offer package.

5 . The system of claim 1 , wherein
each vehicle of the filtered set of vehicles has an associated vehicle type, and generating the proposed offer packages further comprise tracking historical vehicle purchase transaction data of at least the overall price, warranty cost, maintenance cost, and service contract cost for the associated vehicle type and determining a suggested time window to provide the proposed offer package for each of the filtered vehicles based on the historical vehicle purchase transaction data.

6 . The system of claim 1 , wherein the system is further configured to
generate, based on the user request and the historical vehicle purchase transaction data, a second proposed offer package for each vehicle of the filtered set of vehicles, each second proposed offer package comprising an associated overall price including one or more addons of the one or more potential addons and a monthly payment price within a threshold of a desired monthly payment or within a desired monthly payment range; determine, for each second proposed offer package, a respective second likelihood of success metric representing the likelihood that the second proposed offer package will be accepted by the corresponding dealership system; and provide, to the user, via the interface of the vehicle searching system, the generated second proposed offer packages and the respective second likelihood of success metric.

7 . The system of claim 6 , wherein the second likelihood of success metric is less than the first likelihood of success metric.

8 . The system of claim 1 , wherein the generated proposed offer packages further comprise a suggested tactic.

9 . The system of claim 8 , wherein the suggested tactic includes a suggested time to purchase the filtered vehicle associated with the generated proposed offer package.

10 . A vehicle searching method comprising:
receiving, via an interface of the vehicle searching system, a request from a user, the request comprising vehicle identification information comprising an indication of one or more vehicle features desired by the user; identifying information associated with one or more vehicles associated with one or more of a plurality of dealership systems; generating, based on the vehicle identification information, a filtered set of vehicles from among the one or more vehicles; providing, to the user, data representing information associated with the filtered set of vehicles; accessing historical vehicle purchase transaction data for the corresponding dealership system of each vehicle of the filtered set of vehicles; generating, based on the user request and the historical vehicle purchase transaction data, a proposed offer package for each vehicle of the filtered set of vehicles, each proposed offer package comprising an associated overall price including one or more addons of one or more potential addons and a payment price within a threshold of a desired monthly payment or overall purchase price; determining, for each proposed offer package, a first respective likelihood of success metric representing the likelihood that the proposed offer package will be accepted by the corresponding dealership system; and providing, to the user, via the interface of the vehicle searching system, the generated proposed offer packages and the first respective likelihood of success metric.

11 . The method of claim 10 , further comprising:
determining, for the corresponding dealership system of each vehicle of the filtered set of vehicles and based on the respective historical vehicle purchase transaction data of the corresponding dealership system, one or more potential addons, the one or more potential addons comprising one or more of a warranty option, a maintenance option, or a service contract option.

12 . The method of claim 11 , further comprising:
generating, based on the user request and the historical vehicle purchase transaction data, a second proposed offer package for each filtered vehicle of the set of filtered vehicles, each second proposed offer package comprising an associated overall price including one or more addons of the one or more potential addons and a monthly payment price within a threshold of the desired monthly payment or within the desired monthly payment range; determining, for the second proposed offer package, a respective second likelihood of success metric representing the like

Assignees

• Capital One Services Llc

Inventors

• Venuraju Mithra Kosur
• Deshpande Amit Ramit
• Chikkaveerappa Satish

Classifications

• G06Q10/20

  Administration of product repair or maintenance · CPC title

• G06Q30/0611 Primary

  Request for offers or quotes · CPC title

• G06Q50/188

  Electronic negotiation · CPC title

• G06Q30/012

  Providing warranty services · CPC title

• G06Q30/0631

  Recommending goods or services · CPC title