Call processing system for modifying inmate communication limits

Patent metadata

Field	Value
Publication number	US-2022303396-A1
Application number	US-202217725412-A
Country	US
Kind code	A1
Filing date	Apr 20, 2022
Priority date	Jun 30, 2017
Publication date	Sep 22, 2022
Grant date	—

Abstract

A system for customizing time limits for inmate communications in a correctional facility is disclosed. The system includes a profile subsystem that stores an inmate profile of the inmate and a communication processing subsystem comprising one or more processors configured to receive data of an inmate communication of an inmate, identify a type of communication device of the inmate and a call recipient of the inmate communication based on the data of the inmate communication, retrieve the inmate profile of the inmate form the profile subsystem, identify a plurality of behaviors of the inmate based on the inmate profile, determine a time limit based on at least one of the type of communication device, the call recipient of the inmate communication, and the plurality of behaviors of the inmate, and assign the time limit to the inmate communication of the inmate.

First claim

1 . (canceled)

2 . A communication processing server for customizing a time limit of an inmate communication in a correctional facility, the communication processing server comprising:
a communication database that stores an inmate profile of an inmate; and at least one processor configured to:
monitor a time duration of an inmate communication;
identify a predetermined time limit assigned to the inmate communication;
determine a remaining time in the inmate communication;
transmit, in response to the determining, an alert to an inmate communication device, the alert including the time limit assigned to the inmate communication, the remaining time in the inmate communication, and an option to extend time;
receive, from the inmate communication device, a request to extend the time limit of the inmate communication in response to the alert; and
extend the time limit of the inmate communication by a predetermined length of time in response to the request.

3 . The communication processing server in claim 2 , wherein the at least one processor is further configured to:
determine that a specific time extension has been requested; determine, based on a behavior rating of the inmate, the specific time extension that the inmate is approved for; and assign the specific time extension to the inmate communication.

4 . The communication processing server in claim 3 , wherein the at least one processor is further configured to:
suspend or disconnect the inmate communication after the specific time extension is over.

5 . The communication processing server in claim 2 , wherein the predetermined time limit of the inmate communication is based on a type of communication device used.

6 . The communication processing server in claim 2 , wherein the at least one processor is further configured to:
utilize voice recognition or image recognition to determine identity of a call recipient; retrieve the inmate profile of the inmate from the communication database; and determine that the call recipient is on a list of approved contacts.

7 . The communication processing server in claim 6 , wherein the predetermined time limit of the inmate communication is based on the call recipient of the inmate communication.

8 . A method implemented by a communication processing server for customizing a time limit of an inmate communication in a correctional facility, the method comprising:
monitoring, by at least one processor of the communication processing server, a time duration of the inmate communication; identifying a predetermined time limit assigned to the inmate communication; determining, by the at least one processor, a remaining time in the inmate communication; transmitting, in response to the determining, by the at least one processor, an alert to an inmate communication device, the alert including the time limit assigned to the inmate communication, the remaining time in the inmate communication, and an option to extend time; receiving, from the inmate communication device, a request to extend the time limit of the inmate communication in response to the alert; and extending, by the at least one processor, the predetermined time limit of the inmate communication by a predetermined length of time in response to the request.

9 . The method in claim 8 , further comprising:
determining that a specific time extension has been requested; determining, based on a call recipient, the specific time extension that the inmate is approved for; and assigning the specific time extension to the inmate communication.

10 . The method in claim 9 , further comprising:
suspending or disconnecting the inmate communication after the specific time extension is over.

11 . The method in claim 8 , further comprising:
parsing, by the at least one processor, data of the inmate profile to obtain values of ratings of the inmate's behavior at the correctional facility; identifying, by the at least one processor, whether a value of the ratings of the inmate behavior is above or below a predefined threshold.

12 . The method in claim 11 , further comprising:
determining a first time limit in response to identifying that the value of the ratings of the inmate's behavior is above the predetermined threshold; and determining a second time limit in response to identifying that the value of the ratings of the inmate's behavior is below the predetermined threshold.

13 . The method in claim 8 , further comprising:
providing the inmate an option to extend the time limit of the inmate communication automatically by a predetermined length of time.

14 . The method in claim 8 , further comprising:
providing the inmate an option to choose an amount of time by which to extend the inmate communication.

15 . A system for customizing a time limit for an inmate communication in a correctional facility, the system comprising:
a first communication device of an inmate configured to transmit a communication data of an inmate to a second communication device of a call recipient; a communication database that stores an inmate profile of the inmate; and a communication processing server comprising one or more processors configured to:
identify a time limit for the inmate communication of the inmate based on the inmate profile;
transmit an alert to the first communication device of the inmate, wherein the alert indicates a remaining length of time in the inmate communication;
receive, from the first communication device, a request to extend the time limit of the inmate communication in response to the alert; and
extend the time limit of the inmate communication by a predetermined length of time in response to the request.

16 . The system of claim 15 , wherein the communication processing server is further configured to:
identify, from the communication database, a list of approved contacts for the inmate; match a call recipient of the inmate communication with a contact from the list of approved contacts; identify an assigned predetermined time limit for the call recipient; and apply the predetermined time limit to the inmate communication of the inmate with the call recipient.

17 . The system of claim 15 , wherein the inmate communication is a voice call, an audio communication, or video communication between the inmate and the call recipient of the inmate communication.

18 . The system of claim 15 , wherein a metadata of the inmate communication includes at least a date and time of the inmate communication, identities of the inmate and call recipient, and location of the first and second communication devices.

19 . The system of claim 15 , wherein the communication processing server is further configured to:
compute time limits of the inmate communication by employing Bayesian statistics, algorithms, machine learning algorithms, and deep learning algorithms.

20 . The system of claim 15 , wherein the communication processing server is further configured to:
utilize behavioral history and behavior rating of an inmate to determine and assign the time limit values to inmate communications.

21 . The system of claim 15 , wherein the communication processing server is further configured to:
identify, a value of time limit allotted for the inmate communications with the approved contact,
wherein a list of approved contacts for each inmate is stored in the communication database.

Assignees

• Global Telstarlink Corp

Inventors

• Hodge Stephen Lee

Classifications

• H04M15/725

  by the operator · CPC title

• H04M15/00

  Arrangements for metering, time-control or time indication {; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP} · CPC title

• H04M15/882

  for continuing the call beyond the limit using an alternative, e.g. alternative account · CPC title

• H04M15/705 Primary

  Account settings, e.g. limits or numbers or payment · CPC title

• H04M3/38

  Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections (queuing arrangements H04Q3/64) · CPC title