Control method, information processing apparatus, and system

Patent metadata

Field	Value
Publication number	US-2022042810-A1
Application number	US-202117394849-A
Country	US
Kind code	A1
Filing date	Aug 5, 2021
Priority date	Aug 7, 2020
Publication date	Feb 10, 2022
Grant date	—

Abstract

A control method for an information processing apparatus includes acquiring information indicating a first facility set as a destination of a user, and information indicating a reference time associated with the first facility, acquiring information indicating an estimated arrival time at which the user is to arrive at the first facility, and notifying a proposal to change the destination based on the reference time and the estimated arrival time.

First claim

1 . A control method for an information processing apparatus, the control method comprising:
acquiring information indicating a first facility set as a destination of a user, and information indicating a reference time associated with the first facility; acquiring information indicating an estimated arrival time at which the user is to arrive at the first facility; and notifying a proposal to change the destination based on the reference time and the estimated arrival time.

2 . The control method according to claim 1 , wherein the reference time is a closing time or a last order time for the first facility.

3 . The control method according to claim 2 further comprising acquiring an estimated sojourn time period for the user at the first facility,
wherein the notifying notifies the proposal based on the reference time, the estimated arrival time, and the estimated sojourn time period.

4 . The control method according to claim 3 , wherein the notifying notifies the proposal in a case in which a time period from the estimated arrival time to the reference time is shorter than the estimated sojourn time period.

5 . The control method according to claim 4 further comprising selecting, from among a plurality of facilities, a second facility whose closing time or last order time is later than the reference time,
wherein the proposal includes a proposal to change the destination from the first facility to the second facility.

6 . The control method according to claim 1 , wherein the reference time is an opening time for the first facility.

7 . The control method according to claim 6 further comprising acquiring an acceptable waiting time period for the user at the first facility,
wherein the notifying notifies the proposal based on the reference time, the estimated arrival time, and the acceptable waiting time period.

8 . The control method according to claim 7 , wherein the notifying notifies the proposal in a case in which a time period from the estimated arrival time to the reference time is longer than the acceptable waiting time period.

9 . The control method according to claim 8 further comprising selecting, from among a plurality of facilities, a second facility whose opening time is earlier than the reference time,
wherein the proposal includes a proposal to change the destination from the first facility to the second facility.

10 . An information processing apparatus comprising a controller configured to:
acquire information indicating a first facility set as a destination of a user, and information indicating a reference time associated with the first facility; acquire information indicating an estimated arrival time at which the user is to arrive at the first facility; and notify a proposal to change the destination based on the reference time and the estimated arrival time.

11 . The information processing apparatus according to claim 10 , wherein the reference time is a closing time or a last order time for the first facility.

12 . The information processing apparatus according to claim 11 , wherein the controller is configured to:
acquire an estimated sojourn time period for the user at the first facility; and notify the proposal based on the reference time, the estimated arrival time, and the estimated sojourn time period.

13 . The information processing apparatus according to claim 12 , wherein the controller is configured to notify the proposal in a case in which a time period from the estimated arrival time to the reference time is shorter than the estimated sojourn time period.

14 . The information processing apparatus according to claim 13 , wherein
the controller is configured to select, from among a plurality of facilities, a second facility whose closing time or last order time is later than the reference time, and the proposal includes a proposal to change the destination from the first facility to the second facility.

15 . The information processing apparatus according to claim 10 , wherein the reference time is an opening time for the first facility.

16 . The information processing apparatus according to claim 15 , wherein the controller is configured to:
acquire an acceptable waiting time period for the user at the first facility; and notify the proposal based on the reference time, the estimated arrival time, and the acceptable waiting time period.

17 . The information processing apparatus according to claim 16 , wherein the controller is configured to notify the proposal in a case in which a time period from the estimated arrival time to the reference time is longer than the acceptable waiting time period.

18 . The information processing apparatus according to claim 17 , wherein
the controller is configured to select, from among a plurality of facilities, a second facility whose opening time is earlier than the reference time, and the proposal includes a proposal to change the destination from the first facility to the second facility.

19 . A system comprising a terminal apparatus and a server apparatus that are capable of communicating with each other, wherein the terminal apparatus or the server apparatus is configured to:
acquire information indicating a facility set as a destination of a user, and information indicating a reference time associated with the facility; acquire information indicating an estimated arrival time at which the user is to arrive at the facility; and notify a proposal to change the destination based on the reference time and the estimated arrival time.

20 . The system according to claim 19 , wherein the reference time is an opening time, a closing time, or a last order time for a facility corresponding to the facility.

Assignees

• Toyota Motor Co Ltd

Inventors

• Okamoto Tetsushi
• Aono Kazumi
• Uenoyama Naoki
• Tompkins Equan

Classifications

• G06Q30/0639

  Locating goods or services, e.g. based on physical position of the goods or services within a shopping facility · CPC title

• G06Q30/0635

  replenishment orders; recurring orders · CPC title

• G06Q10/04 Primary

  Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem" (market predictions or forecasting for commercial activities G06Q30/0202) · CPC title

• G06Q10/109

  Time management, e.g. calendars, reminders, meetings or time accounting · CPC title

• G01C21/3605 Primary

  Destination input or retrieval · CPC title