Multifaceted project management resource scheduling

Patent metadata

Field	Value
Publication number	US-2022019958-A1
Application number	US-202016929713-A
Country	US
Kind code	A1
Filing date	Jul 15, 2020
Priority date	Jul 15, 2020
Publication date	Jan 20, 2022
Grant date	—

Abstract

DESCRIBED HEREIN ARE SYSTEMS, APPARATUS, METHODS AND COMPUTER PROGRAM PRODUCTS CONFIGURED FOR DETERMINATION OF RECOMMENDED PROJECT TEAMS BASED ON IMPERFECT INFORMATION. IN CERTAIN EMBODIMENTS, A DISTANCE FUNCTION MAY BE UTILIZED TO DETERMINE THE RECOMMENDED PROJECT TEAM AND/OR DETERMINE ACTIONS TO BE TAKEN TO IMPROVE A POTENTIAL PROJECT TEAM. THUS, FOR EXAMPLE, PROJECT TEAM MEMBERS MAY BE RECOMMENDED FOR UPSKILLING BEFORE THE PROJECT KICKS OFF. UPSKILLING OF CERTAIN MEMBERS MAY ALLOW FOR OPTIMIZATION OF THE PROJECT TEAM. ADDITIONAL OPTIMIZATION MAY ALSO BE RECOMMENDED AND/OR PERFORMED, AS DESCRIBED HEREIN.

First claim

1 . A computer-implemented method comprising:
receiving, at a server within an on-demand computing services environment, a plurality of project management parameters comprising a first skillset; accessing project data, stored in a project database stored in a database system, to obtain project ratings for each of a plurality of potential team members, the project ratings comprising at least a first skill rating associated with the first skillset; determining, via a processor and based on the first skill rating of at least one of the potential team members, an upskilling action for the at least one potential team member; accessing, based on the determined upskilling action, upskilling data stored in an upskilling database of the database system; determining, via the processor, an upskilling source associated with the upskilling action from the upskilling data; and transmitting, by the server via a communications interface through a network, project management data to a client device, the project management data comprising:
the project ratings for the plurality of potential team members;
the upskilling action for the at least one potential team member; and
the upskilling source associated with the upskilling action.

2 . The computer-implemented method of claim 1 , further comprising:
receiving, at the server, an upskilling order for the at least one potential team member; and transmitting, by the server, an upskilling request associated with the at least one potential team member based on the receiving the upskilling order.

3 . The computer-implemented method of claim 2 , wherein the upskilling request is transmitted to a secondary API.

4 . The computer-implemented method of claim 2 , wherein the upskilling request is transmitted to an upskilling provider.

5 . The computer-implemented method of claim 2 , further comprising:
transmitting, by the server via the communications interface through the network, an upskilling test based on previously transmitting the upskilling request.

6 . The computer-implemented method of claim 1 , wherein the project ratings further comprise at least a second skill rating associated with a geographic location of the potential team members, and wherein the method further comprises:
determining, via the processor and based on the geographic location of the potential team members, a geographic rating for each of the potential team members, wherein the project management data further comprises the second skill rating.

7 . The computer-implemented method of claim 6 , further comprising:
determining, via the processor and based on at least the first skill rating and the second skill rating, a suitability rating for the at least one potential team member, wherein the transmitting the project management data further comprises transmitting the suitability rating.

8 . The computer-implemented method of claim 7 , wherein the suitability rating is determined by processing a distance function with the first skill rating and the second skill rating as inputs.

9 . The computer-implemented method of claim 1 , further comprising:
determining, via the processor and based on the project management parameters, a selection of one or more of the plurality of potential team members.

10 . The computer-implemented method of claim 1 , further comprising:
determining, via the processor and based on the first skill rating of a first potential team member, that the first skill rating of the first potential team member is below a threshold rating; and excluding, via the processor, data associated with the first potential team member from the project management data.

11 . A system comprising:
a communications interface; a database system; a processor; and a non-transitory memory comprising instructions stored thereon to cause the processor to perform operations comprising:
receiving, within an on-demand computing services environment, a plurality of project management parameters comprising a first skillset;
accessing project data, stored in a project database of the database system, to obtain project ratings for each of a plurality of potential team members, the project ratings comprising at least a first skill rating associated with the first skillset;
determining, via the processor and based on the first skill rating of at least one of the potential team members, an upskilling action for the at least one potential team member;
accessing, based on the determined upskilling action, upskilling data stored in an upskilling database of the database system;
determining, via the processor, an upskilling source associated with the upskilling action from the upskilling data; and
transmitting, via the communications interface through a network, project management data to a client device, the project management data comprising:
the project ratings for the plurality of potential team members;
the upskilling action for the at least one potential team member; and
the upskilling source associated with the upskilling action.

12 . The system of claim 11 , wherein the operations further comprise:
receiving an upskilling order for the at least one potential team member; and transmitting an upskilling request associated with the at least one potential team member based on the receiving the upskilling order.

13 . The system of claim 12 , wherein the upskilling request is transmitted to a secondary API and/or an upskilling provider.

14 . The system of claim 12 , wherein the operations further comprise:
transmitting, via the communications interface through the network, an upskilling test based on previously transmitting the upskilling request.

15 . The system of claim 11 , wherein the project ratings further comprise at least a second skill rating associated with a geographic location of the potential team members, and wherein the operations further comprise:
determining, via the processor and based on the geographic location of the potential team members, a geographic rating for each of the potential team members, wherein the project management data further comprises the second skill rating.

16 . The system of claim 15 , wherein the operations further comprise:
determining, via the processor and based on at least the first skill rating and the second skill rating, a suitability rating for the at least one potential team member, wherein the transmitting the project management data further comprises transmitting the suitability rating, wherein the suitability rating is determined by processing a distance function with the first skill rating and the second skill rating as inputs.

17 . The system of claim 11 , wherein the operations further comprise:
determining, via the processor and based on the project management parameters, a selection of one or more of the plurality of potential team members.

18 . The system of claim 11 , wherein the operations further comprise:
determining, via the processor and based on the first skill rating of a first potential team member, that the first skill rating of the first potential team member is below a threshold rating; and excluding, via the processor, data associated with the first potential team member from the project management data.

19 . A computer program product comprising computer-readable program code capable of being executed by one or more processors in a customer dashboard segmentation environment when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configurable to cause operatio

Assignees

• Salesforce Com Inc

Inventors

• Mcgeehan Iii Michael
• Maza Vlad
• Paquin Andrew
• Lee Joon

Classifications

• G06F18/22

  Matching criteria, e.g. proximity measures · CPC title

• H04L67/133

  Protocols for remote procedure calls [RPC] · CPC title

• G06Q10/063118

  Staff planning in a project environment · CPC title

• G06Q10/06313 Primary

  Resource planning in a project environment · CPC title

• H04L67/306

  User profiles · CPC title