Technology for analyzing image data to automatically assess customer opportunities

Patent metadata

Field	Value
Publication number	US-2021295354-A1
Application number	US-201815900038-A
Country	US
Kind code	A1
Filing date	Feb 20, 2018
Priority date	Feb 24, 2017
Publication date	Sep 23, 2021
Grant date	—

Abstract

Systems and methods for analyzing image data to assess customer opportunities is disclosed. According to certain aspects, a server may access aerial and other image data depicting a set of properties, and may analyze the aerial and other image data to identify the set of properties and determine relevant information associated with the set of properties. The server may further assess which of the set of properties represents a customer opportunity, and may identify a retail terminal that may be configured to facilitate the customer opportunity. The server may generate and transmit a communication to the retail terminal that includes relevant information associated with the customer opportunity.

First claim

1 . A computer-implemented method in a processing server of analyzing image data to automatically assess customer opportunities for an entity, the processing server having access to an account database stored in memory and indicating a set of customers associated with the entity, the method comprising:
capturing, by at least one image sensor, a set of digital image data depicting an aerial view of an area; analyzing, by a processor, the set of digital image data, including:
identifying a set of properties depicted in the set of digital image data, and
determining, for each property of the set of properties, an address for the property;
determining, by the processor, a subset of the set of properties based upon the address of each property in the subset of the set of properties not matching a record in the account database; determining, by the processor, a terminal associated with the entity based on the terminal being local to the address of each property in the subset of the set of properties; generating, by the processor, a communication indicating the subset of the set of properties; generating, by the processor using at least a portion of the set of digital image data captured by the at least one sensor, a visual map; transmitting, via a network connection, the communication and the visual map to the terminal associated with the entity; and displaying, in a graphical user interface of the terminal, (i) the communication including, for each property in the subset of the set of properties, the address and a contact information, and (ii) the visual map, the visual map highlighting each property in the subset of the set of properties not matching the record in the account database.

2 . The computer-implemented method of claim 1 , further comprising:
analyzing the set of digital image data to determine, for each property in the subset of the set of properties, a set of visual characteristics; and for each property in the subset of the set of properties, assessing a risk based upon the corresponding set of visual characteristics.

3 . The computer-implemented method of claim 2 , wherein generating the communication comprises:
generating the communication further indicating the assessed risk for each property in the subset of the set of properties.

4 . The computer-implemented method of claim 2 , wherein assessing the risk based upon the corresponding set of visual characteristics comprises:
determining an exterior condition of the property based upon the corresponding set of visual characteristics, and assessing the risk based upon the exterior condition.

5 - 6 . (canceled)

7 . The computer-implemented method of claim 1 , further comprising:
determining, for each property of the set of properties, at least one of: an owner or a location-based designation.

8 . (canceled)

9 . The computer-implemented method of claim 1 , wherein identifying the set of properties depicted in the set of digital image data comprises, for each of the set of properties:
identifying a set of property characteristics from the set of digital image data, and comparing the set of property characteristics to stored property data.

10 . (canceled)

11 . A system for analyzing image data to automatically assess customer opportunities for an entity, the system having access to an account database indicating a set of customers associated with the entity, comprising:
a terminal associated with the entity; a transceiver configured to connect, via a network connection, to the terminal associated with the entity; at least one image sensor configured to capture a set of digital image data depicted an aerial view of an area; a memory configured to store non-transitory computer executable instructions; a processor interfacing with the transceiver, the at least one image sensor, and the memory, and configured to execute the non-transitory computer executable instructions to cause the processor to:
analyze the set of digital image data, including:
identify a set of properties depicted in the set of digital image data, and
determine, for each property of the set of properties, an address for the property,

determine a subset of the set of properties based upon the address of each property in the subset of the set of properties not matching a record in the account database,
determine a terminal associated with the entity based on the terminal being local to the address of each property in the subset of the set of properties,
generate a communication indicating the subset of the set of properties,
generate, using at least a portion of the set of digital image data captured by the at least one sensor, a visual map, and
transmit, via the transceiver, the communication and the visual map to the terminal associated with the entity;
and wherein the terminal displays, in a graphical user interface, (i) the communication including, for each property in the subset of the set of properties, the address and a contact information, and (ii) the visual map, the visual map highlighting each property in the subset of the set of properties not matching the record in the account database.

12 . The system of claim 11 , wherein the processor is configured to execute the non-transitory computer executable instructions to further cause the processor to:
analyze the set of digital image data to determine, for each property in the subset of the set of properties, a set of visual characteristics, and for each property in the subset of the set of properties, assess a risk based upon the corresponding set of visual characteristics.

13 . The system of claim 12 , wherein to generate the communication, the processor is configured to:
generate the communication further indicating the assessed risk for each property in the subset of the set of properties.

14 . The system of claim 12 , wherein to assess the risk based upon the corresponding set of visual characteristics, the processor is configured to:
determine an exterior condition of the property based upon the corresponding set of visual characteristics, and assess the risk based upon the exterior condition.

15 - 16 . (canceled)

17 . The system of claim 11 , wherein the processor is further configured to:
determine, for each property of the set of properties, at least one of: an owner or a location-based designation.

18 . (canceled)

19 . The system of claim 11 , wherein to identify the set of properties depicted in the set of digital image data, the processor is configured to, for each of the set of properties:
identify a set of property characteristics from the set of digital image data, and compare the set of property characteristics to stored property data.

20 . (canceled)

Assignees

• State Farm Mutual Automobile Insurance Co

Inventors

• Sliz Bradley A
• Allen Lucas
• Cunningham Jeremy T

Classifications

• H04N23/661 Primary

  Transmitting camera control signals through networks, e.g. control via the Internet · CPC title

• H04N23/64

  Computer-aided capture of images, e.g. transfer from script file into camera, check of taken image quality, advice or proposal for image composition or decision on when to take image · CPC title

• G06F18/22

  Matching criteria, e.g. proximity measures · CPC title

• G06V20/176

  Urban or other man-made structures · CPC title

• G06T7/70

  Determining position or orientation of objects or cameras (camera calibration G06T7/80) · CPC title