System and method for intelligently identifying and dynamically presenting incident and unit information to a public safety user based on historical user interface interactions

Patent metadata

Field	Value
Publication number	US-2021182084-A1
Application number	US-201916714874-A
Country	US
Kind code	A1
Filing date	Dec 16, 2019
Priority date	Dec 16, 2019
Publication date	Jun 17, 2021
Grant date	—

Abstract

Techniques for generating a user interface (UI) for a public safety user are provided. An event trigger may be received at a computing device associated with a public safety user. The event trigger may be associated with a public safety event. Historical interaction with at least one UI object by the public safety user when handling previous event triggers of the same type as the received event trigger may be determined. The historical interaction may be retrieved from a historical UI interaction data store. UI objects that the public safety user may interact with to handle the received event trigger may be identified based on the determined historical interaction. A UI may be generated to handle the received event trigger, the UI to handle the received event trigger including the identified UI objects.

First claim

1 . A method for generating a user interface (UI) for a public safety user comprising:
receiving, at a computing device associated with the public safety user, an event trigger, the event trigger associated with a public safety event; determining historical UI interaction with at least one UI object by the public safety user when handling previous event triggers of the same type as the received, event trigger, the historical UI interaction retrieved from a historical UI interaction data store; identifying UI objects that the public safety user may interact with to handle the received event trigger based on the determined historical interaction; and generating a UI to handle the received event trigger, the UI to handle the received event trigger including the identified UI objects.

2 . The method of claim 1 further comprising:
monitoring interaction of the public safety user with the identified UI objects on the generated UI;
monitoring interaction of the public safety user with UI objects that were not on the generated UI; and
updating the historical UI interaction data store based on the monitoring.

3 . The method of claim 2 wherein updating the historical UI interaction data store further comprises:
updating the historical UI interaction data store utilizing online machine learning.

4 . The method of claim 1 wherein at least one UI object is an actionable object.

5 . The method of claim 1 wherein the user interface is a card based user interface.

6 . The method of claim 1 wherein the historical UI interaction data store includes historical UI interaction of a plurality of public safety users.

7 . The method of claim 1 wherein the identified UI objects come from at least two different public safety applications.

8 . A system for generating a user interface (UI) for a public safety user comprising:
a processor; and a memory coupled to the processor, the memory containing a set of instructions thereon that when executed by the processor cause the processor to:
receive, at a computing device associated with the public safety user, an event trigger, the event trigger associated with a public safety event;
determine historical UI interaction with at least one UI object by the public safety user when handling previous event triggers of the same type as the received event trigger, the historical UI interaction retrieved from a historical UI interaction data store;
identify UI objects that the public safety user may interact with to handle the received event trigger based on the determined historical interaction; and
generate a UI to handle the received event trigger, the UI to handle the received event trigger including the identified UI objects.

9 . The system of claim 8 further comprising instructions to:
monitor interaction of the public safety user with the identified UI objects on the generated UI;
monitor interaction of the public safety user with UI objects that were not on the generated UI; and
update the historical UI interaction data store based on the monitoring.

10 . The system of claim 9 wherein the instructions to update the historical UI interaction data store further comprises instructions to:
update the historical UI interaction data store utilizing online machine learning.

11 . The system of claim 8 wherein at least one UI object is an actionable object.

12 . The system of claim 8 wherein the user interface is a card based user interface.

13 . The system of claim 8 wherein the historical UI interaction data store includes historical UI interaction of a plurality of public safety users.

14 . The system of claim 8 wherein the identified UI objects come from at least two different public safety applications.

15 . A non-transitory processor readable medium containing a set of instructions thereon that when executed by a processor cause the processor to:
receive, at a computing device associated with the public safety user, an event trigger, the event trigger associated with a public safety event; determine historical UI interaction with at least one UI object by the public safety user when handling previous event triggers of the same type as the received event trigger, the historical UI interaction retrieved from a historical UI interaction data store; identify UI objects that the public safety user may interact with to handle the received event trigger based on the determined historical interaction; and generate a UI to handle the received event trigger, the UI to handle the received event trigger including the identified UI objects.

16 . The medium of claim 15 further comprising instructions to:
monitor interaction of the public safety user with the identified UI objects on the generated UI;
monitor interaction of the public safety user with UI objects that were not on the generated UI; and
update the historical UI interaction data store based on the monitoring.

17 . The medium of claim 16 wherein the instructions to update the historical UI interaction data store further comprises instructions to:
update the historical UI interaction data store utilizing online machine learning.

18 . The medium of claim 15 wherein at least one UI object is an actionable object.

19 . The medium of claim 15 wherein the user interface is a card based user interface.

20 . The medium of claim 15 wherein the identified UI objects come from at least two different public safety applications.

Assignees

• Motorola Solutions Inc

Inventors

• Fariss Ahmad A
• Shaik Shaik Shavali
• Solemani Nurie
• Huang Yunchen
• Firpo Isabel
• Setlur Deeptha
• Ma Min

Classifications

• H04M2203/551

  Call history · CPC title

• G06F3/048

  Interaction techniques based on graphical user interfaces [GUI] · CPC title

• H04W4/90 Primary

  Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS] · CPC title

• G06F9/451 Primary

  Execution arrangements for user interfaces · CPC title

• G06N20/00

  Machine learning · CPC title