Management of elevator service

Patent metadata

Field	Value
Publication number	US-2020324998-A1
Application number	US-201916381880-A
Country	US
Kind code	A1
Filing date	Apr 11, 2019
Priority date	Apr 11, 2019
Publication date	Oct 15, 2020
Grant date	—

Abstract

A method includes creating an account with an elevator system; assigning a primary user to the account; assigning a secondary user to the account; associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.

First claim

What is claimed is:

1 . A method comprising:
creating an account with an elevator system; assigning a primary user to the account; assigning a secondary user to the account; associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.

2 . The method of claim 1 wherein:
the elevator access privileges associated with the secondary user include floors of the building that the secondary user cannot access via the elevator system.

3 . The method of claim 1 further comprising:
associating an identifier with the secondary user.

4 . The method of claim 3 further comprising:
receiving a request for elevator service from the secondary user;
providing the floors of the building that the secondary user can access via the elevator system to a mobile device associated with the secondary user.

5 . The method of claim 4 further comprising:
receiving a selection of a destination floor from the mobile device associated with the secondary user;
initiating elevator service to the destination floor for the secondary user.

6 . The method of claim 4 further comprising:
receiving a selection of a starting floor and a destination floor from the mobile device associated with the secondary user;
initiating elevator service from the starting floor to the destination floor for the secondary user.

7 . The method of claim 1 further comprising:
associating a home floor with the secondary user;
receiving a selection of the home floor from a mobile device associated with the secondary user;
initiating elevator service to the home floor for the secondary user.

8 . The method of claim 1 further comprising:
associating monitored elevator services with the secondary user.

9 . The method of claim 8 further comprising:
receiving a request for elevator service from the secondary user;
assigning an elevator car to the secondary user;
enabling a camera within the elevator car assigned to the secondary user.

10 . The method of claim 9 wherein:
the assigning the elevator car to the secondary user comprises disabling further elevator calls for the elevator car.

11 . The method of claim 9 wherein:
the assigning the elevator car to the secondary user comprises confirming that the elevator car is empty.

12 . The method of claim 10 further comprising:
enabling further elevator calls for the elevator car upon the secondary user exiting the elevator car.

13 . The method of claim 9 further comprising:
providing video from the camera to a first device.

14 . The method of claim 13 wherein:
the first device is associated with the primary user.

15 . The method of claim 14 wherein:
the account includes an address of the first device.

16 . The method of claim 13 further comprising:
terminating providing the video from the camera to the first device upon the secondary user exiting the elevator car.

17 . The method of claim 8 wherein:
associating the monitored elevator services with the secondary user comprises accessing the account and verifying that a monitored elevator services field associated with the secondary user is enabled.

18 . The method of claim 1 further comprising:
deleting the secondary user from the account.

19 . An elevator system comprising:
a processor configured to execute operations including:
creating an account with the elevator system;
assigning a primary user to the account;
assigning a secondary user to the account;
associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.

20 . A computer program product tangibly embodied on a computer readable medium, the computer program product including instructions that, when executed by a processor, cause the processor to perform operations for providing elevator services, the operations comprising:
creating an account with an elevator system;
assigning a primary user to the account;
assigning a secondary user to the account;
associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.

Assignees

• Otis Elevator Co

Inventors

• Simcik Paul A
• Miriyala Pradeep
• Vushakola Ranjith

Classifications

• B66B1/28 Primary

  electrical (detecting excessive speed B66B5/04 {; control of electrical motor H02P}) · CPC title

• B66B1/3446

  Data transmission or communication within the control system · CPC title

• B66B1/3423

  Control system configuration, i.e. lay-out · CPC title

• B66B5/0018

  Devices monitoring the operating condition of the elevator system · CPC title

• B66B1/2408 Primary

  where the allocation of a call to an elevator car is of importance, i.e. by means of a supervisory or group controller · CPC title