Systems and methods for providing an enhanced analytical engine

Patent metadata

Field	Value
Publication number	US-2020126135-A1
Application number	US-201816168255-A
Country	US
Kind code	A1
Filing date	Oct 23, 2018
Priority date	Oct 23, 2018
Publication date	Apr 23, 2020
Grant date	—

Abstract

An enhanced analytical engine system may perform the steps of providing optimized individual transaction recommendations. The system may receive a request comprising customer financial information, customer identification information, and vehicle identification information. The system may collect information associated with one or more vehicles within an inventory listing associated with one or more dealership systems. The system may then provide data representing information associated with the one or more vehicles within an inventory listing associated with the one or more dealership systems. The system may receive data indicating selection of a vehicle of interest. The system may determine a proposed offer package for the vehicle of interest comprising an associated overall price and at least one from among a warranty option, maintenance option, and service contract option based on the customer preferences information and historical transaction data. The system may provide the determined proposed offer package for presentation to the customer.

First claim

1 . An enhanced analytical engine system comprising:
one or more processors; and at least one memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, are configured to cause the system to:
receive a request from a customer device associated with a user, the request comprising customer financial information comprising data indicative of the user's comfort with surprise costs, customer identification information, and vehicle identification information indicating one or more vehicle features desired by the user;
access a plurality of dealership systems to receive information associated with a plurality of vehicles within an inventory listing associated with the plurality of dealership systems;
provide, to the customer device, data representing information associated with the plurality of vehicles within an inventory listing associated with the plurality of dealership systems;
receive, from the customer device, data indicating selection of a vehicle of interest from among the plurality of vehicles within the inventory listing;
generate, from among the plurality of vehicles, a list of potential vehicles corresponding to the selected vehicle of interest and the one or more vehicle features desired by the user, the list of potential vehicles comprising a first vehicles similar to the vehicle of interest but lacking at least one of the one or more vehicle features desired by the user;
access the plurality of dealership systems to receive historical vehicle purchase transaction data for vehicles sold at a plurality of dealerships associated with the plurality of dealership systems, the historical vehicle purchase transaction data comprising vehicle information, overall negotiated price including a warranty option, maintenance option, and service contract option;
access a plurality of warranty provider systems to receive a plurality of warranty options associated with at least one vehicle contained in the list of potential vehicles;
access a plurality of maintenance provider systems to receive a plurality of maintenance options associated with at least one vehicle contained in the list of potential vehicles;
select, for each vehicle of the list of potential vehicles and based on the user's comfort with surprise costs and the historical vehicle purchase transaction data, (i) a proposed warranty option from among the plurality of warranty options and (ii) a proposed maintenance option from among the plurality of maintenance options;
access a plurality of service contract systems to receive a plurality of service contract options associated with at least one vehicle contained in the list of potential vehicles;
generate, based on the historical vehicle purchase transaction data, a potential service contract option to add, to the first vehicle the one or more vehicle features lacking from the first vehicle by an aftermarket retailer;
generate, based on the customer request, the historical vehicle purchase transaction data, and the user's comfort with surprise costs, a proposed vehicle of interest offer package for the vehicle of interest, the proposed vehicle of interest offer package comprising an associated overall price and at least one from among a warranty option, maintenance option, and service contract option;
generate a respective proposed potential vehicle offer package for each vehicle of the list of potential vehicles by aggregating the selected proposed warranty option, the selected proposed maintenance option, and the generated potential service contract option for each vehicle of the list of potential vehicles; and
output for display, to the customer device, the generated proposed vehicle of interest offer package and the generated proposed potential vehicle offer packages.

2 . The system of claim 1 , wherein the historical vehicle purchase transaction data for vehicles sold at one or more dealerships associated with the one or more dealership systems, comprises vehicle information, overall negotiated price including a warranty option, maintenance option, and service contract option.

3 . The system of claim 2 , wherein the system further comprises instructions to cause the system to provide, to the dealership system, a suggested new warranty option, maintenance option, and service contract option based on the tracked historical promotion data.

4 . The system of claim 1 , wherein determining a proposed offer package comprises:
tracking historical vehicle purchase transaction data for vehicles sold by one or more dealerships associated with the one or more dealership systems, the historical vehicle purchase transaction data comprising vehicle information, overall negotiated price, and included options; and determining, using machine learning and based on the tracked historical vehicle purchase transaction data, the proposed offer package.

5 . The system of claim 1 , wherein
the vehicle of interest has an associated vehicle type, and determining the proposed offer package further comprises tracking historical vehicle purchase transaction data of at least the overall price, warranty option cost, maintenance option cost, and service contract cost for the associated vehicle type of the at least one vehicle and determining a suggested time window to provide the proposed offer package for the vehicle of interest based on the historical vehicle purchase transaction data.

6 . The system of claim 1 , wherein
the vehicle of interest has an associated vehicle type, and determining the proposed offer package further comprises:
tracking historical vehicle purchase transaction data of at least an overall price, warranty option cost, maintenance option cost, and service contract cost for past sales of the associated vehicle type; and
identifying a recommended dealership associated with a dealership system of the one or more dealership systems for presenting the proposed offer package.

7 . The system of claim 1 , wherein the system is further configured to
receive, from the customer, a customer-input indication of acceptance of the determined proposed offer package, and, responsive to the acceptance, provide, to the dealership system, the warranty provider system, the maintenance provider system, and the service contract provider system, data indicating the customer's willingness to enter into a transaction based on the proposed offer package.

8 . An enhanced analytical engine system, the system comprising:
one or more processors; and a memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, are configured to cause the system to:
receive, a request from a customer device associated with a user, the request comprising customer financial information, customer identification information, and vehicle identification information indicating one or more vehicle features desired by the user;
access a plurality of dealership systems to receive information associated with a plurality of vehicles within an inventory listing associated with the plurality of dealership systems;
provide, to the customer device, data representing information associated with the plurality of vehicles within an inventory listing associated with the plurality of dealership systems;
access the plurality of dealership systems to receive historical vehicle purchase transaction data for vehicles sold at a plurality of dealerships associated with the plurality of dealership systems, the historical vehicle purchase transaction data comprising vehicle information, overall negotiated price including a warranty option, maintenance option, and service contract option;
access a plurality of warranty provider systems to receive a pluralit

Assignees

• Capital One Services Llc

Inventors

• Venuraju Mithra Kosur
• Deshpande Amit Ramit
• Chikkaveerappa Satish

Classifications

• G06Q10/20

  Administration of product repair or maintenance · CPC title

• G06Q30/0631

  Recommending goods or services · CPC title

• G06Q50/188

  Electronic negotiation · CPC title

• G06Q30/0611 Primary

  Request for offers or quotes · CPC title

• G06Q30/012

  Providing warranty services · CPC title