Collaborative communications environment with participant flexibility

Patent metadata

Field	Value
Publication number	US-2020052921-A1
Application number	US-201816058186-A
Country	US
Kind code	A1
Filing date	Aug 8, 2018
Priority date	Aug 8, 2018
Publication date	Feb 13, 2020
Grant date	—

Abstract

A method includes receiving a user electronic input. The user electronic input is selected from a group consisting of logical rules, queries, and a subject matter. A degree of flexibility that is associated with the user electronic input is received from a user. Participants within an organization are identified based on the received user electronic input and further based on the degree of flexibility. An electronic chat room that includes at least a subset of the identified participants is created.

First claim

1 . A method comprising:
receiving an electronic user input, wherein the electronic user input is selected from a group consisting of logical rules, queries, and a subject matter; receiving a degree of flexibility from a user via a graphical user interface (GUI), wherein the degree of flexibility is an indication of desired conciseness of the electronic user input; identifying participants within an organization based on the received electronic user input and further based on the degree of flexibility; and creating an online chat room that includes at least a subset of the identified participants.

2 . The method as described in claim 1 further comprising updating the identified participants by adding or removing participants within the organization over time and further updating the participants of the subset of the identified participants of the online chat room, wherein the updating is responsive to content of conversation within the online chat room.

3 . The method as described in claim 1 further comprising updating the identified participants within the organization over time, wherein the updating is responsive to changes within the organization.

4 . The method as described in claim 3 , wherein the changes are selected from a group consisting of changes to title, changes to projects, and changes to participants of a group within the organization.

5 . The method as described in claim 4 further comprising updating participants of the subset of the identified participants within the online chat room responsive to the changes.

6 . The method as described in claim 1 , wherein the identifying comprises utilizing machine learning and artificial intelligence to identify the participants.

7 . The method as described in claim 1 , wherein the identifying is further based on participants of the organization's past projects, expertise, educational degree, department within the organization, title, and interest.

8 . A method comprising:
receiving a user input, wherein the user input is selected from a group consisting of logical rules and queries; identifying participants within an organization based on the user input; and creating a chat room that includes at least a subset of the identified participants.

9 . The method as described in claim 8 further comprising updating the identified participants within the organization over time and further updating the participants of the subset of the identified participants of the chat room, wherein the updating is responsive to content of conversation within the chat room.

10 . The method as described in claim 8 further comprising updating the identified participants within the organization over time, wherein the updating is responsive to changes within the organization.

11 . The method as described in claim 10 , wherein the changes is selected from a group consisting of changes to title, changes to projects, and changes to participants of a group within the organization.

12 . The method as described in claim 11 further comprising updating participants of the subset of the identified participants within the chat room responsive to the changes.

13 . The method as described in claim 8 , wherein the identifying comprises utilizing machine learning and artificial intelligence to identify the participants.

14 . The method as described in claim 8 , wherein the identifying is further based on participants of the organization's past projects, expertise, educational degree, department within the organization, title, and interest.

15 . A method comprising:
receiving a user input, wherein the user input comprises a subject matter; identifying participants within an organization based on the subject matter of the user input; and creating a chat room that includes at least a subset of the identified participants.

16 . The method as described in claim 15 further comprising updating the identified participants within the organization over time and further updating the participants of the subset of the identified participants of the chat room, wherein the updating is responsive to content of conversation within the chat room.

17 . The method as described in claim 15 further comprising updating the identified participants within the organization over time, wherein the updating is responsive to changes within the organization.

18 . The method as described in claim 17 , wherein the changes is selected from a group consisting of changes to title, changes to projects, and changes to participants of a group within the organization.

19 . The method as described in claim 18 further comprising updating participants of the subset of the identified participants within the chat room responsive to the changes.

20 . The method as described in claim 15 , wherein the identifying comprises utilizing machine learning and artificial intelligence to identify the participants.

Assignees

• Ringcentral Inc

Inventors

• Van Rensburg Christopher

Classifications

• H04L51/04

  Real-time or near real-time messaging, e.g. instant messaging [IM] · CPC title

• H04L12/1822 Primary

  Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission · CPC title

• H04L12/1818 Primary

  Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties · CPC title

• G06F3/04817

  using icons (graphical or visual programming using iconic symbols G06F8/34) · CPC title

• G06N20/00

  Machine learning · CPC title