Mobile service providing apparatus and non-transitory computer readable storage medium

Patent metadata

Field	Value
Publication number	US-2018336755-A1
Application number	US-201715800650-A
Country	US
Kind code	A1
Filing date	Nov 1, 2017
Priority date	May 16, 2017
Publication date	Nov 22, 2018
Grant date	—

Abstract

A mobile service providing apparatus includes a moving unit, a specifying unit, and a recovery unit. The moving unit moves the mobile service providing apparatus. The specifying unit specifies a user to whom an article is provided. If a preset time elapses from a time when the article is provided to the user, the recovery unit recovers a portion of the provided article from the user by moving, by the moving unit, to a place where the user specified by the specifying unit is present.

First claim

What is claimed is:

1 . A mobile service providing apparatus comprising:
a moving unit that moves the mobile service providing apparatus; a specifying unit that specifies a user to whom an article is provided; and a recovery unit, wherein if a preset time elapses from a time when the article is provided to the user, the recovery unit recovers a portion of the provided article from the user by moving, by the moving unit, to a place where the user specified by the specifying unit is present.

2 . The mobile service providing apparatus according to claim 1 , wherein the place where the user specified by the specifying unit is present is a place where the article is provided to the user.

3 . The mobile service providing apparatus according to claim 1 , wherein the place where the user specified by the specifying unit is present is a place different from a place where the article is provided to the user.

4 . The mobile service providing apparatus according to claim 3 , wherein the specifying unit specifies the user based on a face image acquired when the article is provided to the user.

5 . The mobile service providing apparatus according to claim 3 , wherein the specifying unit specifies the user based on card information acquired when the article is provided to the user.

6 . The mobile service providing apparatus according to claim 3 , wherein the recovery unit recovers the portion of the provided article from the user by moving to the place where the user specified by the specifying unit is present, based on a face image captured by a security camera installed in each place.

7 . The mobile service providing apparatus according to claim 3 , wherein the recovery unit recovers the portion of the provided article from the user by moving to the place where the user present, based on information on a schedule of the user specified by the specifying unit.

8 . The mobile service providing apparatus according to claim 3 , wherein the recovery unit recovers the portion of the provided article from the user by moving to the place where the user is present, based on information on a seat of the user specified by the specifying unit.

9 . The mobile service providing apparatus according to claim 1 , wherein the recovery unit recovers the portion of the provided article from the user in accordance with the article provided to the user.

10 . The mobile service providing apparatus according to claim 1 , wherein the recovery unit does not recover the portion of the provided article from the user if the recovery is rejected by moving to the place where the user specified by the specifying unit is present.

11 . The mobile service providing apparatus according to claim 1 , wherein
the article provided to the user is refreshment, and the recovery unit recovers a container or package of the refreshment.

12 . The mobile service providing apparatus according to claim 1 , wherein
the article provided to the user is a drink, the mobile service providing apparatus further comprising: an estimating unit that estimates a remaining amount of the drink provided to the user specified by the specifying unit, wherein the recovery unit recovers the container of the drink from the user if the remaining amount of the drink estimated by the estimating unit is equal to or less than a preset value.

13 . The mobile service providing apparatus according to claim 12 , further comprising:
a proposing unit that proposes providing of confectionery to the user in accordance with a type of the drink provided to the user.

14 . The mobile service providing apparatus according to claim 1 , further comprising:
an environmental information acquisition unit that acquires information on an environment of the place where the user specified by the specifying unit is present by moving by the moving unit.

15 . The mobile service providing apparatus according to claim 1 , further comprising:
an emotional information acquisition unit that acquires information on an emotion of the user specified by the specifying unit by moving by the moving unit.

16 . A non-transitory computer readable storage medium storing a program that causes a processor of a mobile service providing apparatus to execute a mobile service providing process, the process comprising:
specifying a user to whom an article is provided; and if a preset time elapses from a time when the article is provided to the user, recovering a portion of the provided article from the by moving the mobile service providing apparatus to a place where the user specified by the specifying unit is present.

17 . A non-transitory computer readable storage medium storing a program that causes a processor to execute a mobile service providing process, the process comprising:
specifying a user to whom an article is provided; and if a preset time elapses from a time when the article is provided to the user, moving the mobile service providing apparatus to a place where the user specified by the specifying unit is present, to acquire information on an environment of a place where the user specified by the specifying operation is present or information on an emotion of the user specified by the specifying operation.

Assignees

• Fuji Xerox Co Ltd

Inventors

• Jin Xiongfan

Classifications

• G07F9/006 Primary

  Details of the software used for the vending machines · CPC title

• G07F13/065

  for drink preparation · CPC title

• G06Q30/0631

  Recommending goods or services · CPC title

• G07F13/025

  wherein the volume is determined during delivery · CPC title

• B60P3/0257

  the object being a vending stall, restaurant or food kiosk · CPC title