System for reducing transaction failure
US-12175472-B2 · Dec 24, 2024 · US
US2018307992A1 · US · A1
| Field | Value |
|---|---|
| Publication number | US-2018307992-A1 |
| Application number | US-201715714328-A |
| Country | US |
| Kind code | A1 |
| Filing date | Sep 25, 2017 |
| Priority date | Apr 20, 2017 |
| Publication date | Oct 25, 2018 |
| Grant date | — |
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A method, system and computer readable medium for performing a cognitive search operation comprising: receiving training data, the training data comprising information based upon user interaction with cognitive attributes; performing a machine learning operation on the training data; generating a cognitive profile based upon the information generated by performing the machine learning operation; and, performing a cognitive search operation on a corpus of content based upon the cognitive profile, the cognitive search operation returning cognitive results specific to the cognitive profile of the user.
Opening claim text (preview).
What is claimed is: 1 . A computer-implementable method for performing a cognitive search operation comprising: receiving training data, the training data comprising information based upon user interaction with cognitive attributes; performing a machine learning operation on the training data; generating a cognitive profile based upon the information generated by performing the machine learning operation; and, performing a cognitive search operation on a corpus of content based upon the cognitive profile, the cognitive search operation returning cognitive results specific to the cognitive profile of the user. 2 . The method of claim 1 , wherein: the results specific to the user are further refined based upon terms used when performing the cognitive search operation. 3 . The method of claim 2 , wherein: a second user having a second cognitive profile and performing a search using the terms used when performing the cognitive search operation would return cognitive results specific to the second cognitive profile. 4 . The method of claim 1 , wherein: the machine learning operation comprises a ranked insight model operation, the ranked insight operation comprising a factor-needs operation. 5 . The method of claim 1 , wherein: the machine learning operation comprises a hierarchical topic model operation, the hierarchical topic model operation comprises a domain topic abstraction operation and a hierarchical topic operation. 6 . The method of claim 1 , wherein: the cognitive profile is continuously updated based upon at least one of a plurality of feedback information sources, the feedback information sources comprising information based upon feedback from interactions between the user and the cognitive insight and learning system, information from a query submitted by the user to the cognitive insight and learning system, information from external input data, information from a user navigating a hierarchical topic model and information received from a training system. 7 . A system comprising: a processor; a data bus coupled to the processor; and a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations and comprising instructions executable by the processor and configured for: receiving training data, the training data comprising information based upon user interaction with cognitive attributes; performing a machine learning operation on the training data; generating a cognitive profile based upon the information generated by performing the machine learning operation; and, performing a cognitive search operation on a corpus of content based upon the cognitive profile, the cognitive search operation returning cognitive results specific to the cognitive profile of the user. 8 . The system of claim 7 , wherein: the results specific to the user are further refined based upon terms used when performing the cognitive search operation. 9 . The system of claim 8 , wherein: a second user having a second cognitive profile and performing a search using the terms used when performing the cognitive search operation would return cognitive results specific to the second cognitive profile. 10 . The system of claim 7 , wherein: the plurality of machine learning operation comprise a ranked insight model operation, the ranked insight operation comprising a factor-needs operation. 11 . The system of claim 7 , wherein: the machine learning operation comprises a hierarchical topic model operation, the hierarchical topic model operation comprises a domain topic abstraction operation and a hierarchical topic operation. 12 . The system of claim 7 , wherein: the cognitive profile is continuously updated based upon at least one of a plurality of feedback information sources, the feedback information sources comprising information based upon feedback from interactions between the user and the cognitive insight and learning system, information from a query submitted by the user to the cognitive insight and learning system, information from external input data, information from a user navigating a hierarchical topic model and information received from a training system. 13 . A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer executable instructions configured for: receiving training data, the training data comprising information based upon user interaction with cognitive attributes; performing a machine learning operation on the training data; generating a cognitive profile based upon the information generated by performing the machine learning operation; and, performing a cognitive search operation on a corpus of content based upon the cognitive profile, the cognitive search operation returning cognitive results specific to the cognitive profile of the user. 14 . The non-transitory, computer-readable storage medium of claim 13 , wherein: the results specific to the user are further refined based upon terms used when performing the cognitive search operation. 15 . The non-transitory, computer-readable storage medium of claim 14 , wherein: a second user having a second cognitive profile and performing a search using the terms used when performing the cognitive search operation would return cognitive results specific to the second cognitive profile. 16 . The non-transitory, computer-readable storage medium of claim 13 , wherein: the plurality of machine learning operation comprise a ranked insight model operation, the ranked insight operation comprising a factor-needs operation. 17 . The non-transitory, computer-readable storage medium of claim 13 , wherein: the machine learning operation comprises a hierarchical topic model operation, the hierarchical topic model operation comprises a domain topic abstraction operation and a hierarchical topic operation. 18 . The non-transitory, computer-readable storage medium of claim 13 , wherein: the cognitive profile is continuously updated based upon at least one of a plurality of feedback information sources, the feedback information sources comprising information based upon feedback from interactions between the user and the cognitive insight and learning system, information from a query submitted by the user to the cognitive insight and learning system, information from external input data, information from a user navigating a hierarchical topic model and information received from a training system. 19 . The non-transitory, computer-readable storage medium of claim 13 , wherein the computer executable instructions are deployable to a client system from a server system at a remote location. 20 . The non-transitory, computer-readable storage medium of claim 13 , wherein the computer executable instructions are provided by a service provider to a user on an on-demand basis.
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