Realtime schedule management interface

Patent metadata

Field	Value
Publication number	US-2018285821-A1
Application number	US-201715813072-A
Country	US
Kind code	A1
Filing date	Nov 14, 2017
Priority date	Dec 21, 2012
Publication date	Oct 4, 2018
Grant date	—

Abstract

Embodiments are directed towards generating and managing schedules. In at least one of the various embodiments, these schedules may be configured to schedule team members, rotating which team member is active (“on-call”). In at least one of the various embodiments, these may be employed to determine which resource is responsible to respond and/or resolve incidents that may be reported and/or detected. In at least one of the various embodiments, if a team member is determined to be the on-call or responsible team member, the notification engine may determine the methods for notify the responsible of the incidents. Schedules previews may be updated in real-time as the schedule is edited.

First claim

What is claimed as new and desired to be protected by Letters Patent of the United States is:

1 . A method for managing schedules using a network computer that communicates over a wired or wireless network, comprising:
wherein the network computer is arranged to employ one or more processors to perform actions, including:
generating a real-time user interface; and
employing the one or more processors to execute a scheduling application, that performs actions, comprising:
providing a schedule in the real-time user interface that includes representing one or more schedule entries in cells for one or more team members based on information provided by one or more of an external system or an input sensor, wherein a non-transitory computer readable storage media is configured and arranged to store the schedule;
employing one or more restrictions that is associated with the schedule to use the one or more processors to automatically provide the one or more schedule entries based on at least one of a start time or an end time that is associated with the at least one restriction; and
automatically provide a plurality of epochs based on an equivalent time period within the schedule where an allocation of team members in the schedule is determined to repeat, wherein jumping forward in time by each repeated epoch at least provides reduced computation of at least a virtual start time.

Assignees

• Pagerduty Inc

Inventors

• Solomon Dan Alexandru
• Laban John Gary Ryan
• Enders Ian Alexander
• Basiri Ali
• Miklas Andrew Gregory

Classifications

• G06Q10/1097 Primary

  using calendar-based scheduling for task assignment · CPC title

• G06Q10/06314

  Calendaring for a resource · CPC title

• G06Q10/109 Primary

  Time management, e.g. calendars, reminders, meetings or time accounting · CPC title

• G06Q10/06311

  Scheduling, planning or task assignment for a person or group · CPC title