System for generating automated responses for issue tracking system and multi-platform event feeds
US-2024414113-A1 · Dec 12, 2024 · US
US2017180281A1 · US · A1
| Field | Value |
|---|---|
| Publication number | US-2017180281-A1 |
| Application number | US-201514975883-A |
| Country | US |
| Kind code | A1 |
| Filing date | Dec 21, 2015 |
| Priority date | Dec 21, 2015 |
| Publication date | Jun 22, 2017 |
| Grant date | — |
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Official abstract text for this publication.
Task oriented organization of communications is provided. A communication application initiates operations to organize communications in response to received communications. The communications are analyzed to parse a shared task information. A communication is created from the communications automatically based on a shared task or manually based on a user input. The communication group integrates the shared task information. Next, the communication group is presented with the shared task information.
Opening claim text (preview).
What is claimed is: 1 . A computing device for providing task oriented organization of communications, the computing device comprising: a display device; a memory configured to store instructions associated with a communication application; one or more processors coupled to the memory and the display device, the one or more processors executing the communication application in conjunction with the instructions stored in the memory, wherein the communication application includes: a classification module configured to: receive a communication and another communication; analyze the communication and the other communication to parse a shared task information; create a communication group from the communication and the other communication, wherein the communication group integrates the shared task information; a rendering module configured to: present, on the display device, the communication group with the shared task information. 2 . The computing device of claim 1 , wherein the classification module is further configured to: detect a user input to package the communication and the other communication; and combine the communication and the other communication into the group. 3 . The computing device of claim 1 , wherein the classification module is further configured to: receive a new communication; detect a user input to insert the new communication into the communication group; identify an update to the shared task information within the new communication; and combine the new communication and the communication group, wherein the update is applied to the shared task information. 4 . The computing device of claim 1 , wherein the classification module is further configured to: identify a shared task within the communication and the other communication; and parse the shared task to generate the shared task information, wherein the shared task information includes one or more of: a topic of the shared task, a time of the shared task and a location of the shared task. 5 . The computing device of claim 4 , wherein the classification module is further configured to: receive a new communication; identify the shared task within the new communication; parse the shared task within the new communication to generate an update to the shared task information; and combine the new communication and the communication group, wherein the update is applied to the shared task information. 6 . The computing device of claim 1 , wherein the classification module is further configured to: detect an unread status associated with one or more of the communication and the other communication; and generate an indicator with a counter, wherein the counter includes a number of one or more of the communication and the other communication with the unread status. 7 . The computing device of claim 6 , wherein the rendering module is further configured to: present, on the display device, the indicator with the counter within the communication group. 8 . The computing device of claim 1 , wherein the classification module is further configured to: detect the shared task information as a trip; and identify trip information associated with the trip, wherein the trip information includes one or more of an origin location, a destination location, a travel time, a travel duration, a travel mode, a travel reservation, and a status associated with the travel reservation. 9 . The computing device of claim 8 , wherein the rendering module is further configured to: present, on the display device, the trip information. 10 . The computing device of claim 8 , wherein the classification module is further configured to: generate a control element to access an external source associated with the trip information, wherein the external source provides additional elements to modify and confirm the trip; and provide the control element to the rendering module for a presentation. 11 . The computing device of claim 1 , wherein the rendering module is further configured to: provide sorting elements to reorder one or more of the communication and the other communication within the communication group. 12 . A method executed on a computing device for providing task oriented organization of communications, the method comprising: receiving a communication and another communication; analyzing the communication and the other communication to parse a shared task information, wherein the shared task information includes one or more of a topic, a time, and a location of a shared task; creating a communication group from the communication and the other communication, wherein the communication group integrates the shared task information; and presenting the communication group with the shared task information. 13 . The method of claim 12 , further comprising: detecting a user input to create an annotation associated with the communication; capturing the user input as the annotation; and inserting the annotation into the communication. 14 . The method of claim 13 , further comprising: detecting a time referral within the annotation, wherein the time referral is associated with the shared task information; and distinguishing the time referral with a highlighting scheme. 15 . The method of claim 13 , further comprising: providing one or more reminder elements in proximity to the annotation, wherein the one or more reminder elements include operations to generate a reminder associated with one or more of the annotation and the task information. 16 . The method of claim 12 , further comprising: analyzing the communication and the other communications to detect one or more promotions; and parsing promotion information from the one or more promotions, wherein the promotion information includes one or more of a subject, a time, and a topic associated with the one or more promotions. 17 . The method of claim 16 , further comprising: presenting the one or more promotions with the promotion information; and providing one or more control elements to access one or more of the communication and the other communication associated with the one or more promotions. 18 . A computer-readable memory device with instructions stored thereon for providing task oriented organization of communications, the instructions comprising: receiving a communication and another communication; analyzing the communication and the other communication to parse a shared task information, wherein the shared task information includes one or more of a topic, a time, and a location of a shared task; creating a communication group from the communication and the other communication, wherein the communication group integrates the shared task information; and presenting the communication group with the shared task information. 19 . The computer-readable memory device of claim 18 , wherein the instructions further comprise: receiving a new communication; detecting a user input to insert the new communication into the group and reorder the group; identifying an update to the shared task information within the new communication; combining the new communication and the communication group, wherein the update is applied to the shared task information; and reordering the communication group based on the user input. 20 . The computer-readable memory device of claim 18 , wherein the instructions further comprise: detecting a user input to create an annotation to the communication; capturing the user input a
Interoperability with other network applications or services · CPC title
Computer-aided management of electronic mailing [e-mailing] · CPC title
Parsing · CPC title
for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range · CPC title
Annotation, e.g. comment data or footnotes · CPC title
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