Method to optimize the user interface to manage multiple communications on a communications application

Patent metadata

Field	Value
Publication number	US-2016299647-A1
Application number	US-201514681449-A
Country	US
Kind code	A1
Filing date	Apr 8, 2015
Priority date	Apr 8, 2015
Publication date	Oct 13, 2016
Grant date	—

Abstract

Mechanisms are provided herein which accommodate the handling of multiple communication sessions on a communication platform using an active call view display. In particular, when a single and/or multiple calls are connected with a communication platform, a user interface can provide a dynamic active call view with call stack and feature attributes for simple management and control of the one or more calls. The multiple calls can be managed independently and a manner most productive with a user while improving user experience.

First claim

What is claimed:

1 . A communication device, comprising:
a memory; a processor configured to:
cause an active call view to be displayed on a display screen, wherein the active call view presents information regarding a current call, and wherein the active call view further presents a call stack attribute and a features attribute associated with the active call; and
manage one or more calls using one or more of the call stack attribute and the features attribute.

2 . The communication device of claim 1 , wherein the call stack attribute dynamically updates according to a number of active calls.

3 . The communication device of claim 1 , wherein selection of the call stack attribute presents a call stack view.

4 . The communication device of claim 1 , wherein the active call view transitions to the call stack view when a first gesture is detected.

5 . The communication device of claim 3 , wherein the call stack view comprises a presentation of the one or more calls, information related to the one or more calls and relationship between the one or more calls.

6 . The communication device of claim 3 , wherein the call stack view transitions to the active call view when a connections listing area is selected, and wherein the call stack view can display an active call from a shared line.

7 . The communication device of claim 6 , wherein the connections listing area provides a listing of the current calls and wherein the connections listing area automatically updates with the addition and/or drop of a call.

8 . The communication device of claim 1 , wherein selection of the features attribute presents a features view.

9 . The communication device of claim 1 , wherein the call view transitions to the features view in response to one or more gestures.

10 . The communication device of claim 7 , wherein the features view enables two or more calls to be merged.

11 . The wireless communication device of claim 8 , wherein a sliding motion provides the transition between two or more of the features view, call stack view, and active call view occurs.

12 . The wireless communication device of claim 8 , wherein at least two or more of the features view, call stack view, and active call view are displayed in any one or more of side-by-side, stacking, cascading, or rolodexing layout.

13 . A method comprising:
displaying, by the processor, an active call view on a display screen, wherein the active call view presents information regarding a current call, and wherein the active call view further displays a call stack attribute and a features attribute associated with an active call; and managing, by the processor, one or more calls using one or more of the call stack attribute and the features attribute.

14 . The method of claim 13 , wherein the call stack attribute dynamically updates according to a number of calls connected with a device.

15 . The method of claim 13 , wherein selection of the call stack attribute presents a call stack view on the device, wherein the call stack view includes one or more calls on a second device.

16 . The method of claim 15 , wherein a new call is initiated from the call stack view.

17 . The method of claim 15 , wherein the call stack view transitions to the active call view when a connections listing area is selected, wherein the connections listing area provides a listing of the current calls and wherein the connections listing area automatically updates with the addition and/or drop of a call.

18 . The method of claim 13 , wherein selection of the features attribute presents a features view.

19 . A non-transitory computer readable medium having instructions stored thereon that when executed by at least one processor of a device perform a method comprising:
displaying, by a processor, an active call view on a display screen, wherein the active call view presents information regarding a current call, and wherein the active call view further presents a call stack attribute and a features attribute associated with an active call; and managing, by a processor, one or more calls using one or more of the call stack attribute and the features attribute.

20 . The non-transitory medium of clam 19 , wherein the call stack attribute dynamically updates according to a number of calls connected with a device, and wherein selection of the call stack attribute presents a call stack view, wherein the call stack view comprises a presentation of the one or more calls simultaneously, information related to the one or more calls and relationship between the one or more calls.

Assignees

• Avaya Inc

Inventors

• Tanabe Jason
• Gagnier Ron
• Baltazor Justin
• Rahrer Tim
• Naegelkraemer Marcel

Classifications

• G06F3/0483 Primary

  Interaction with page-structured environments, e.g. book metaphor · CPC title

• G06F3/04842

  Selection of displayed objects or displayed text elements (G06F3/0482 takes precedence) · CPC title

• G06F3/0482

  Interaction with lists of selectable items, e.g. menus · CPC title

• H04W4/16

  Communication-related supplementary services, e.g. call-transfer or call-hold · CPC title

• G06F3/0485

  Scrolling or panning · CPC title