System and method for providing an informative message when rejecting an incoming call

Patent metadata

Field	Value
Publication number	US-2016286045-A1
Application number	US-201514665326-A
Country	US
Kind code	A1
Filing date	Mar 23, 2015
Priority date	Mar 23, 2015
Publication date	Sep 29, 2016
Grant date	—

Abstract

Methods and systems for providing an informative message when rejecting an incoming call are provided herein. In some embodiments, a method for providing an informative message when rejecting an incoming call comprises receiving a request to reject an incoming call with a message; generating a plurality of messages based on status information; receiving a selection of one of the plurality of generated messages; and setting a reminder to notify the user of a callback, wherein the reminder is based on the selected message.

First claim

1 . A computer implemented method for providing an informative message when rejecting an incoming call on a user device, comprising:
receiving a request to reject an incoming call with a message; generating a plurality of messages based on status information of a user; receiving a selection of one of the plurality of generated messages; and setting a reminder to notify the user of a callback, wherein the reminder is based on the selected message.

2 . The method of claim 1 , wherein status information is based on at least one of a time of day, a location of a user device, and a speed at which a user device is changing location.

3 . The method of claim 1 , further comprising transmitting the selected message to a device where the incoming call originated.

4 . The method of claim 1 , wherein generating one of the plurality of messages comprises:
accessing a calendar of the user; determining a user is currently scheduled for an event on the calendar wherein determining comprises comparing a current time to a time on the calendar; identifying a next available timeslot on the calendar; and generating a message indicating a callback at the next available timeslot.

5 . The method of claim 1 , wherein generating one of the plurality of messages comprises:
accessing an address book on a device of the user; determining whether an entry exists in the address book identifying a first address of the user; determining a location of the first address; determining a current location of the user; and generating a message indicating a callback upon leaving the first address when the current location of the user matches the location of the identified first address of the user.

6 . The method of claim 1 , wherein generating one of the plurality of messages comprises:
monitoring the location of a user device; determining an indication of a change in speed of the user device when a location of the user device changes by a minimum threshold over a predefined time interval; and generating a message indicating a callback based on the indication of a change in speed.

7 . The method of claim 1 , wherein generating one of the plurality of messages comprises:
extracting an address of a caller associated with the incoming call from an address book; determining a location of a user device; and generating a message indicating an estimated arrival time to the location of the caller based on the extracted address of the caller and the determined location of the user device.

8 . The method of claim 1 , wherein generating one of the plurality of messages comprises:
linking a mobile app on a user device to an app on a smart television; notifying the app on the smart television of an incoming call on the user device; requesting programming data from the app on the smart television; and generating a message indicating a callback at a time when a current program is ended.

9 . The method of claim 1 , wherein the reminder comprises one of setting a reminder on one of a reminder app or a calendar app, setting a geo-fence around a specified location, or setting a countdown time to the time of notification.

10 . The method of claim 1 , further comprising displaying the generated plurality of messages in an order prioritized based on a time of day, a location of the user, and a speed at which the location of the user is changing.

11 . A system for providing an informative message when rejecting an incoming call on a user device, comprising:
a message generation module configured to generate a plurality of messages based on status information of a user; a reminder module configured to receive a selection of one of the plurality of generated messages and set a reminder to notify the user of a callback, wherein the reminder is based on the selected message; and a communication module configured to transmit the selected message to a device where the incoming call originated.

12 . The system of claim 11 , wherein status information is based on at least one of a time of day, a location of a user device, and a speed at which a user device is changing location.

13 . The system of claim 11 , wherein generating one of the plurality of messages comprises:
accessing a calendar of the user; determining a user is currently scheduled for an event on the calendar wherein determining comprises comparing a current time to a time on the calendar; identifying a next available timeslot on the calendar; and generating a message indicating a callback at the next available timeslot.

14 . The system of claim 11 , wherein generating one of the plurality of messages comprises:
accessing an address book on the device of the user; determining whether an entry exists in the address book identifying a first address of the user; determining a location of the first address; determining a current location of the user; and generating a message indicating a callback upon leaving the first address when the current location of the user matches the location of the identified first address of the user.

15 . The system of claim 11 , wherein generating one of the plurality of messages comprises:
monitoring the location of a user device; determining an indication of a change in speed of the user device when a location of the user device changes by a minimum threshold over a predefined time interval; and generating a message indicating a callback based on the indication of a change in speed.

16 . The system of claim 11 , wherein generating one of the plurality of messages comprises:
extracting an address of a caller associated with the incoming call from an address book; determining a location of a user device; and generating a message indicating an estimated arrival time to the location of the caller based on the extracted address of the caller and the determined location of the user device.

17 . The system of claim 11 , wherein generating one of the plurality of messages comprises:
linking a mobile app on a user device to an app on a smart television; notifying the app on the smart television of an incoming call on the user device; requesting programming data from the app on the smart television; and generating a message indicating a callback at a time when a current program is ended.

18 . The system of claim 11 , wherein the reminder comprises one of setting a reminder on one of a reminder app or a calendar app, setting a geo-fence around a specified location, or setting a countdown time to the time of notification.

19 . A non-transitory computer readable medium for storing computer instructions that, when executed by at least one processor causes the at least one processor to perform a method for providing an informative message when rejecting an incoming call on a user device, comprising:
receiving a request to reject an incoming call with a message; generating a plurality of messages based status information of a user; receiving a selection of one of the plurality of generated messages; setting a reminder to notify the user of a callback, wherein a type of reminder is based on the selected message; and transmitting the selected message to a device where the incoming call originated.

20 . The computer readable medium of claim 19 , wherein status information is based on at least one of a time of day, a location of a user device, and a speed at which a user device is changing location, and wherein the reminder comprises one of setting a reminder on one of a reminder app or a calendar app, setting

Assignees

• Vonage Network Llc

Inventors

• Shaltiel Natan
• Dudai Sagi

Classifications

• H04M3/48 Primary

  Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy · CPC title

• H04M19/04

  the ringing-current being generated at the substations · CPC title

• H04M2201/14

  Delay circuits; Timers · CPC title

• H04M1/006

  Call diverting means · CPC title

• H04M3/42348

  Location-based services which utilize the location information of a target · CPC title