Method and Device, System and Software Product for Managing a Call

Patent metadata

Field	Value
Publication number	US-2016286038-A1
Application number	US-201615077146-A
Country	US
Kind code	A1
Filing date	Mar 22, 2016
Priority date	Mar 24, 2015
Publication date	Sep 29, 2016
Grant date	—

Abstract

A method for managing a call, including steps of recognizing a call request of a calling party to establish a call with a called party, and extending a timeout being a time period between recognizing the call request and automatically rejecting the call by the called party before the call is established or rejected. The method provides a ringing time extension which gives the called party more time to answer or establish an incoming call.

First claim

1 . A method for managing a telephone call, comprising:
recognizing a call request of a calling party to establish a call with a called party, and extending a timeout being a time period between recognizing the call request and automatically rejecting the call by the called party, before the call is established or rejected.

2 . The method of claim 1 , wherein the step of extending the timeout comprises:
setting a ringing timer to a timeout initial value upon recognizing said call request said timeout initial value defining a ringing time before said call request is automatically rejected, and resetting said ringing timer to a timeout reset value, before said ringing timer runs out.

3 . The method of claim 2 , wherein said timeout reset value is identical with said timeout initial value.

4 . The method of claim 2 wherein said timeout reset value is defined by said called party beforehand and/or upon receiving said call request.

5 . The method of claim 1 , further comprising receiving a demand from said called party to execute the step of extending said timeout, said step of extending said timeout being executed upon receipt of said demand.

6 . The method of claim 1 , further comprising of notifying said called party that said time period is about to end.

7 . The method of claim 1 , wherein said step of extending said timeout is automatically executed before said time period ends.

8 . The method of claim 1 , further comprising notifying at least one of said calling party and said called party that said timeout has been extended.

9 . The method of claim 8 also comprising providing a message to a terminal device of the calling party, to allow the called party to accept the call request during the extended timeout.

10 . The method of claim 1 , wherein the method is implemented by one of an SIP standard, an SIP standard utilizing an INFO SIP request method for establishing and/or notifying timeout extension at and to of least one of the calling party and an intermediate instance, respectively, and a TDM signalling standard, wherein any request, notification and the like is accomplished by TDM encoded messages.

11 . An improved telecommunication device of the type comprising a processor the improvement comprising a non-transitory computer readable memory containing instructions that are executable by the telecommunications device which when implemented results in the telecommunications device performing the following steps:
recognizing a call request of a calling party to establish a call with a called party, and extending a timeout being a time period between recognizing the call request and automatically rejecting the call by the called party, before the call is established or rejected.

12 . The telecommunication device of claim 11 , wherein said telecommunication device is one of an instance within a telecommunication system, said instance being arranged between said calling party and said called party and a terminal device usable by the called party.

13 . The telecommunication device of claim 11 , wherein said telecommunication device comprises a trigger element adapted for demanding or initiating execution of said step of extending said timeout.

14 . The telecommunications device of claim 13 wherein the trigger element is a button, key, switch or designated area on a touch panel.

15 . The telecommunication device of claim 11 , wherein said telecommunication device is adapted to run a ringing timer upon at least one of an outgoing call request, an incoming call request and a forwarded call request.

16 . A telecommunication system, comprising apparatus for:
recognizing a call request of a calling party to establish a call with a called party, and extending a timeout being a time period between recognizing the call request and automatically rejecting the call by the called party, before the call is established or rejected.

17 . The telecommunication system of claim 16 , wherein the steps of the method are distributed to at least two instances of said telecommunication system, said instances including:
at least one terminal device which is adapted to provide a demand for execution of said timeout extension step, and at least one instance which is adapted to run a ringing timer and to accept said demand and to execute said timeout extension step.

18 . A non-transitory computer readable storage media containing instructions that are executable by a telecommunications device which when implemented results in the telecommunications device performing the following steps:
recognizing a call request of a calling party to establish a call with a called party, and extending a timeout being a time period between recognizing the call request and automatically rejecting the call by the called party, before the call is established or rejected.

19 . The non-transitory computer readable storage media of claim 18 wherein the telecommunications device is connected to a telecommunications system and is at least one of a telephone, a mobile phone, a smart phone, a PDA, a server, a telephone server, an exchange, a gateway, an ITSP, a desktop computer, a portable computer, and a tablet.

Assignees

• Unify Gmbh & Co Kg

Inventors

• Georgiou Dimitrios
• Giatilis Vasileios

Classifications

• H04M3/42153

  by subscriber · CPC title

• H04M3/428 Primary

  Arrangements for placing incoming calls on hold · CPC title

• H04M3/42374

  where the information is provided to a monitoring entity such as a potential calling party or a call processing server · CPC title

• H04M3/436

  Arrangements for screening incoming calls {, i.e. evaluating the characteristics of a call before deciding whether to answer it (based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54)} · CPC title

• H04M3/4288

  Notifying a called subscriber of an incoming call during an ongoing call, e.g. Call Waiting · CPC title