Order processing system and order processing method

Patent metadata

Field	Value
Publication number	US-2016284013-A1
Application number	US-201615076802-A
Country	US
Kind code	A1
Filing date	Mar 22, 2016
Priority date	Mar 23, 2015
Publication date	Sep 29, 2016
Grant date	—

Abstract

It is provided an order processing system comprising: a reception part for checking the consistency of an order and receive the order maintaining consistency; and a preceding order check part for determining whether there is a dependent relationship between the attributes of the product in the received order and the attributes of the products in an order currently being processed, the preceding order check part registers the dependent relationship in a case where the received order and an order currently being processed have a dependent relationship, and determines to perform processing without controlling the received order to wait even before processing of the order currently being processed is complete in a case where there is an order currently being processed, which is made by the contracting party of the received order and there is no dependent relationship between the received order and the order currently being processed.

First claim

What is claimed is:

1 . An order processing system configured with a computer, comprising:
a processor; and a storage device capable of storing instructions executable by the processor, the storage device being configured to store specification information representing a relationship among products to be provided by a service provider, attribute information representing attributes of the products, attribute relationship information representing a dependent relationship of the attributes among the products, contract information representing a product under contract by a user and a product for which a procedure is being performed, and currently-processing order management information for managing orders currently being processed, the instructions causing the processor to execute: a reception processing part configured to check the consistency of an order received from a terminal and receive the order maintaining consistency by referring to the specification information, the attribute information, and the contract information; and a preceding order check processing part configured to determine whether or not there is a dependent relationship between the attributes of the product in the received order and the attributes of the products included in the orders currently being processed by referring to the currently-processing order management information and the attribute relationship information, the preceding order check processing part being configured to: register the dependent relationship in the currently-processing order management information in a case where the received order and an order currently being processed, which are made by the same contracting party, have a dependent relationship in terms of an attribute of a subject product; and determine to perform processing without controlling the received order to wait even before processing of the order currently being processed is complete in a case where there is an order currently being processed, which is made by the same contracting party of the received order, and there is no dependent relationship between the received order and the order currently being processed.

2 . The order processing system according to claim 1 , wherein the preceding order check processing part is configured to:
determine whether or not there is an order currently being processed made by the contracting party of the received order by referring to the currently-processing order management information; determine whether or not a product in the received order and a product in an order currently being processed, which is made by the contracting party of the received order, are the same by referring to the currently-processing order management information; determine whether or not there is a dependent relationship between attributes of the product in the received order and attributes of the product in the order currently being processed by referring to the currently-processing order management information and the attribute relationship information; determine that processing of the received order is controlled to wait in a case where there is an order currently being processed, which is made by the contracting party of the received order, and the received order and the order currently being processed, which are made by the contracting party, are for the same product; and determine that processing of the received order is controlled to wait in a case where there is an order currently being processed, which is made by the contracting party of the received order, the received order and the order currently being processed, which are made by the contracting party, are for different products, and, there is a dependent relationship between the attributes of the product in the received order and the attributes of the product in the order currently being processed.

3 . The order processing system according to claim 2 ,
wherein the system is coupled to an external system configured to process the order, and wherein products included in the order, which is received by the external systems, are registered as different products in the specification information.

4 . The order processing system according to claim 1 , the instructions further program the processor to execute an order completion processing part configured to delete an order for which processing is complete from the currently-processing order management information.

5 . The order processing system according to claim 1 , the instructions further program the processor to execute a product setting part configured to output data for displaying a product design screen including a structure setting region for setting a relationship among the products and an attribute setting region for setting an attribute representing a specification of the products, and register data input on the product design screen in the specification information and the attribute information.

6 . The order processing system according to claim 5 , wherein the product setting part is configured to:
output data for displaying an association setting screen for setting a dependent relationship of the attributes among the set products; and register data input on the association setting screen in the specification information, the attribute information, and the attribute relationship information.

7 . An order processing method, which is to be executed by a computer,
the computer including a processor and a storage device capable of storing instructions executable by the processor, the storage device being configured to store specification information representing a relationship among products to be provided by a service provider, attribute information representing attributes of the products, attribute relationship information representing a dependent relationship of the attributes among the products, contract information representing a product under contract by a user and a product for which a procedure is being performed, and currently-processing order management information for managing orders currently being processed, the order processing method comprising: a reception processing step in which the processor receives an order maintaining consistency by referring to the specification information, the attribute information, and the contract information, and checking the consistency of an order received from a terminal; and a preceding order check processing step in which the processor determines whether or not there is a dependent relationship between the attributes of the product in the received order and the attributes of the products in the orders currently being processed by referring to the currently-processing order management information and the attribute relationship information, the preceding order check processing step including: registering the dependent relationship in the currently-processing order management information in a case where the received order and an order currently being processed, which are made by the same contracting party, have a dependent relationship in terms of an attribute of a subject product; and determining to perform processing without controlling the received order to wait even before processing of the order currently being processed is complete in a case where there is an order currently being processed, which are made by the contracting party of the received order, and there is no dependent relationship between the received order and the order currently being processed.

8 . The order processing method according to claim 7 ,
wherein the preceding order check processing step includes: determining whether or not there is an order currently being processed made by the contracting party of the received order by referring to the currently-process

Assignees

• Hitachi Ltd

Inventors

• Matsuura Yoshiki
• Abe Tetsuro

Classifications

• G06Q30/0635 Primary

  replenishment orders; recurring orders · CPC title