Operating information storing system, operating information storing method, and recording medium storing an operating information storing program

Patent metadata

Field	Value
Publication number	US-2016277604-A1
Application number	US-201615070614-A
Country	US
Kind code	A1
Filing date	Mar 15, 2016
Priority date	Mar 20, 2015
Publication date	Sep 22, 2016
Grant date	—

Abstract

An operating information storing system includes a master apparatus and multiple slave apparatuses. The master apparatus and each slave apparatus respectively include a first processor. The master apparatus includes a nonvolatile memory, the first processor that acquires operating information generated by each slave apparatus, stores the acquired operating information, and determines if at least one operating information indicates specific operating information, and a first transmitter. Each slave apparatus includes a volatile memory, a second processor to store generated operating information in the volatile memory sequentially, and a second transmitter that transfers the operating information stored in the volatile memory to the master apparatus. The second processor stores the specific operating information in the volatile memory until the second transmitter transfers the generated specific operating information to the master apparatus based on the request transferred by the first transmitter in the master apparatus if the specific operating information is generated.

First claim

What is claimed is:

1 . An operating information storing system, comprising:
a master apparatus; and multiple slave apparatuses, wherein the master apparatus and each of the multiple slave apparatuses respectively include:
a first processor to:
exchange information between the master apparatus and the slave apparatus; and
control operation of each apparatus,

the master apparatus includes:
a nonvolatile memory;
the first processor to:
acquire operating information generated by each of the multiple slave apparatuses in accordance with operation of each slave apparatus;
store the operating information acquired by the acquisition unit in the nonvolatile memory; and
determine whether at least one operating information among the operating information acquired by the operating information acquisition unit indicates specific operating information; and

a first transmitter to transfer a rule of storing operating information to store the specific operating information to each of the multiple slave apparatuses if the first processor determines that the operating information indicates the specific operating information,
each of the multiple slave apparatuses includes:
a volatile memory;
a second processor to store operating information generated in accordance with operation of the slave apparatus itself in the volatile memory sequentially; and
the second transmitter to transfer the operating information stored in the volatile memory to the master apparatus, and
the second processor stores the specific operating information in the volatile memory until the second transmitter transfers the generated specific operating information based on the request transferred by the first transmitter in the master apparatus if the specific operating information is generated in accordance with the operation of the slave apparatus.

2 . The operating information storing system according to claim 1 , wherein the master apparatus includes a volatile memory instead of the nonvolatile memory, the first circuitry searches for a second master apparatus connected to the master apparatus via a network including the nonvolatile memory and instructs the second master apparatus to store the operating information, stored in the volatile memory, in the nonvolatile memory in the second master apparatus.

3 . The operating information storing system according to claim 1 , wherein the second circuitry in the slave apparatus prevents operating information with high priority from being overwritten even if all operating information stored in the volatile memory is not transferred to the nonvolatile memory in the master apparatus based on the request transferred by the first transmitter.

4 . The operating information storing system according to claim 1 , wherein the first circuitry in the master apparatus instructs the first transmitter to distribute the rule of storing operating information to each of the multiple slave apparatuses based on information acquired by analyzing the operating information stored in the nonvolatile memory.

5 . The operating information storing system according to claim 1 , wherein the first circuitry in the master apparatus acquires the operating information stored in each of the multiple slave apparatuses for a predetermined period of time or at specified date/time in accordance with a configuration in the master apparatus.

6 . The operating information storing system according to claim 1 , wherein the second transmitter in the slave apparatus transfers the operating information stored in the slave apparatus for a predetermined period of time or at specified date/time in accordance with a configuration in the slave apparatus.

7 . The operating information storing system according to claim 4 , wherein the first transmitter in the master apparatus transfers a list including information on a list of service calls to each of the multiple slave apparatuses as a method of distributing the rule of storing operating information.

8 . The operating information storing system according to claim 4 , wherein the first transmitter in the master apparatus transfers information specifying a specific service call to each of the multiple slave apparatuses as a method of distributing the rule of storing operating information.

9 . The operating information storing system according to claim 4 , wherein the first transmitter in the master apparatus transfers information on a calculated difference between the rule of storing operating information stored in each of the multiple slave apparatuses and the rule of storing operating information stored in the master apparatus to each of the multiple slave apparatuses as a method of distributing the rule of storing operating information.

10 . The operating information storing system according to claim 1 , wherein the second processor in the slave apparatus transfers the rule of storing operating information generated with reference to the operating information of the slave apparatus stored in the master apparatus to the master apparatus.

11 . The operating information storing system according to claim 1 , wherein the second processor in the slave apparatus modifies the rule of storing operating information so that an amount of transferred operating information is reduced if it is considered that the slave apparatus operates stably for equal to or more than a predetermined period of time with reference to the operating information of the slave apparatus stored in the master apparatus.

12 . The operating information storing system according to claim 1 , wherein the second processor in the slave apparatus decreases a number of times of transferring operating information if it is considered that the slave apparatus operates stably for equal to or more than a predetermined period of time with reference to the operating information of the slave apparatus stored in the master apparatus.

13 . The operating information storing system according to claim 1 , wherein the second processor in the slave apparatus modifies the rule of storing operating information so that operating information corresponding to a malfunction is stored preferentially if it is determined that the malfunction occurs frequently with reference to the operating information of the slave apparatus stored in the master apparatus.

14 . The operating information storing system according to claim 1 , wherein the first processor in the master apparatus includes a capability of delegating an obligation of generating the rule of storing operating information to the slave apparatus.

15 . The operating information storing system according to claim 1 , wherein the second processor in the slave apparatus includes a capability of delegating an obligation of generating the rule of storing operating information to the master apparatus.

16 . An operating information storing system comprising multiple apparatuses,
wherein the operating information storing system includes:
a nonvolatile memory;
a first processor to:
acquire operating information generated in accordance with operation of each of the apparatuses;
store the operating information acquired by the first processor in the nonvolatile memory; and
determine whether or not at least one operating information among the operating information acquired by the first processor indicates specific operating information;

a first transmitter to transfer a request to store the specific operating information to each of the multiple apparatuses if the first processor determines that the operating information indicates the specific operating information,
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Assignees

• Okazato Atsushi
• Saitoh Hirohisa
• Watanabe Mie
• Watanabe Shunsuke
• Konno Yuka
• Toriumi Takashi
• Tsukioka Yasunori
• Sakuyama Hiroyuki
• Sasaki Tohru
• Tanaka Katsumi
• Maemura Koichiro
• Ishii Yukinori
• Kuroyanagi Tomohiro
• Kittaka Fumiyoshi
• Sasaki Makoto
• Aoki Junki
• Mori Takuya
• Ricoh Co Ltd

Inventors

• Okazato Atsushi
• Saitoh Hirohisa
• Watanabe Mie
• Watanabe Shunsuke
• Konno Yuka
• Toriumi Takashi
• Tsukioka Yasunori
• Sakuyama Hiroyuki
• Sasaki Tohru
• Tanaka Katsumi
• Maemura Koichiro
• Ishii Yukinori
• Kuroyanagi Tomohiro
• Kittaka Fumiyoshi
• Sasaki Makoto
• Aoki Junki
• Mori Takuya

Classifications

• H04N1/00347

  with another still picture apparatus, e.g. hybrid still picture apparatus (circuits or arrangements for control or supervision between image input and image output device H04N1/32) · CPC title

• H04N2201/0032

  where the still picture apparatus is controlled by another apparatus · CPC title

• H04N1/00244 Primary

  with a server, e.g. an internet server (fax-servers or the like for store and forward H04N1/324) · CPC title

• H04N1/32523

  a plurality of output devices · CPC title

• H04N1/21

  Intermediate information storage (H04N1/387, H04N1/41 take precedence {; for control between transmitter and receiver or between image input and image output device H04N1/32358; indexing, editing G11B27/00}) · CPC title