Digital seat ordering and management

Patent metadata

Field	Value
Publication number	US-2016267398-A1
Application number	US-201514641992-A
Country	US
Kind code	A1
Filing date	Mar 9, 2015
Priority date	Mar 9, 2015
Publication date	Sep 15, 2016
Grant date	—

Abstract

A method and system for improved ordering and management of a seat assignment at a venue are provided. The method comprises modifying seat identifiers associated with seat locations and outputting the seat identifiers to a display system. The method further comprises identifying first information, determining a first seating arrangement from the first information, wherein the first seating arrangement identifies the seat locations with the seat identifiers, identifying second information, and determining a second seating arrangement from the second information, wherein the seat identifiers are modified to reflect to the second seating arrangement. The second seating arrangement is generated after the first seating arrangement. The system comprises a display system in a venue and a processor configured to display seating information through the display system. The display system comprises a plurality of display devices associated with a plurality of seats.

First claim

What is claimed:

1 . A method for seat ordering and management, the method comprising:
modifying seat identifiers associated with seat locations in a venue; and outputting the seat identifiers to a display system.

2 . The method of claim 1 , further comprising:
identifying first information; determining a first seating arrangement from the first information, wherein the first seating arrangement identifies the seat locations with the seat identifiers; identifying second information; and determining a second seating arrangement from the second information, wherein the seat identifiers are modified to reflect to the second seating arrangement.

3 . The method of claim 2 , further comprising:
providing a ticket to a passenger before the second seating arrangement is determined, wherein the ticket comprises indicia representing the seat identifier thereon, and wherein the ticket is not reissued in response to determining the second seating arrangement.

4 . The method of claim 3 , wherein the ticket is provided after the first seating arrangement is determined.

5 . The method of claim 3 , wherein the ticket is provided during determination of the first seat arrangement.

6 . The method of claim 2 , further comprising determining acceptability of the second seating arrangement.

7 . The method of claim 6 , wherein acceptability of the second seating arrangement is determined before the seat identifiers are outputted to the display system.

8 . The method of claim 1 , wherein the display system comprises a plurality of display devices associated with a plurality of seats.

9 . The method of claim 2 , wherein the first information comprises seat availability, safety requirements, venue requirements, venue preferences, customer requirements, and/or customer preferences at a first time.

10 . The method of claim 9 , wherein the second information comprises seat availability, safety requirements, venue requirements, venue preferences, customer requirements, and/or customer preferences at a second time, wherein the second time is after the first time.

11 . The method of claim 1 , wherein the venue is an airplane.

12 . The method of claim 1 , wherein the venue is a stadium.

13 . The method of claim 1 , wherein the venue is a parking lot.

14 . The method of claim 1 , wherein the display device is an LED screen.

15 . The method of claim 1 , wherein the display device is a passenger entertainment display.

16 . A system for use in seat ordering and management, the system comprising:
a display system in a venue, wherein the display system comprises a plurality of display devices associated with a plurality of seats; and a processor configured to modify a seat identifier associated with a seat location and to display the seat identifier through the display system.

17 . The system of claim 16 , wherein the display device is an LED screen.

18 . The system of claim 16 , wherein the display device is a passenger entertainment display.

19 . A method of deplaning, the method comprising:
identifying deplaning information; generating a deplaning plan based on the deplaning information; and providing the deplaning plan to a passenger display screen, wherein the display screen indicates when the passenger should deplane.

20 . The method of claim 19 , wherein the passenger display screen lights up when the passenger should deplane.

Assignees

• Boeing Co

Inventors

• Taylor David J

Classifications

• G06Q10/02 Primary

  Reservations, e.g. for tickets, services or events · CPC title

• G06Q10/06 Primary

  Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling · CPC title

• G06Q10/0283

  for travel seating · CPC title