Communication method for an elevator system
US-2016176678-A1 · Jun 23, 2016 · US
Elevator communication gateway
US2016264377A1 · US · A1
| Field | Value |
|---|---|
| Publication number | US-2016264377-A1 |
| Application number | US-201615065456-A |
| Country | US |
| Kind code | A1 |
| Filing date | Mar 9, 2016 |
| Priority date | Mar 9, 2015 |
| Publication date | Sep 15, 2016 |
| Grant date | — |
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- Title
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- Abstract
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- Assignees and inventors
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- Key dates
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- First independent claim
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- CPC / IPC classifications
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- Citations and related patents
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Abstract
Official abstract text for this publication.
A communication gateway device to facilitate communication between at least one elevator car, a call center system, and a third party device includes a cellular communication interface including a digital cellular interface and an analog cellular interface, a wired telephone communication interface including a digital wired telephone interface and an analog wired telephone interface, and an elevator communication interface to send and receive an elevator communication to and from at least one elevator communication device associated with the at least one elevator car, the elevator communication interface associated with the cellular communication interface and the wired telephone communication interface to send and receive the elevator communication to and from at least one of the call center system and the third party device via at least one of the digital cellular interface, the analog cellular interface, the digital wired telephone interface, and the analog wired telephone interface.
First claim
Opening claim text (preview).
What is claimed is: 1 . A communication gateway device to facilitate communication between at least one elevator car, a call center system, and a third party device, the communication gateway comprising: a cellular communication interface including a digital cellular interface and an analog cellular interface; a wired telephone communication interface including a digital wired telephone interface and an analog wired telephone interface; and an elevator communication interface to send and receive an elevator communication to and from at least one elevator communication device associated with the at least one elevator car, the elevator communication interface associated with the cellular communication interface and the wired telephone communication interface to send and receive the elevator communication to and from at least one of the call center system and the third party device via at least one of the digital cellular interface, the analog cellular interface, the digital wired telephone interface, and the analog wired telephone interface. 2 . The communication gateway device of any of the preceding claims, wherein the elevator communication interface is associated with the cellular communication interface and the wired telephone communication interface to send and receive the elevator communications to and from the third party device via at least one of the analog cellular interface and the analog wired telephone interface. 3 . The communication gateway device of any of the preceding claims, wherein the elevator communication interface is associated with the cellular communication interface and the wired telephone communication interface to send and receive the elevator communications to and from the call center system via at least one of the digital cellular interface and the digital wired telephone interface. 4 . The communication gateway device of any of the preceding claims, wherein at least one of the analog cellular interface and the analog wired telephone interface includes at least one analog to digital converter. 5 . The communication gateway device of any of the preceding claims, wherein at least one of the digital cellular interface and the digital wired telephone interface determines at least one call center capability associated with the call center system. 6 . The communication gateway device of any of the preceding claims, wherein the third party device is a cellular device. 7 . The communication gateway device of any of the preceding claims, wherein the elevator communication interface provides a device identifier associated with the elevator car to the call center system. 8 . The communication gateway device of any of the preceding claims, wherein the elevator communication interface provides a video feed associated with the elevator car to the call center system. 9 . The communication gateway device of any of the preceding claims, wherein the elevator communication interface provides at least one remote intervention instruction associated with the call center system to the elevator. 10 . The communication gateway device of any of the preceding claims, wherein at least one of the digital cellular interface and the digital wired telephone interface facilitates a plurality of communication sessions. 11 . A method to facilitate communication between at least one elevator car, a call center system, and a third party device, the method comprising: providing a cellular communication interface including a digital cellular interface and an analog cellular interface; providing a wired telephone communication interface including a digital wired telephone interface and an analog wired telephone interface; providing an elevator communication interface associated with the cellular communication interface and the wired telephone communication interface; sending and receiving an elevator communication to and from at least one elevator communication device associated with the at least one elevator car via the elevator communication interface; and sending and receiving the elevator communication to and from at least one of the call center system and the third party device via at least one of the digital cellular interface, the analog cellular interface, the digital wired telephone interface, and the analog wired telephone interface. 12 . The method of any of the preceding claims, further comprising sending and receiving the elevator communication to and from the third party device via at least one of the analog cellular interface and the analog wired telephone interface. 13 . The method of any of the preceding claims, further comprising sending and receiving the elevator communication to and from the call center system via at least one of the digital cellular interface and the digital wired telephone interface. 14 . The method of any of the preceding claims, wherein at least one of the analog cellular interface and the analog wired telephone interface includes at least one analog to digital converter. 15 . The method of any of the preceding claims, further comprising facilitating a plurality of communication sessions via at least one of the digital cellular interface and the digital wired telephone interface.
Assignees
Inventors
Classifications
Call or contact centers with computer-telephony arrangements · CPC title
Gateway arrangements · CPC title
- B66B1/3461Primary
between the elevator control system and remote or mobile stations · CPC title
Telecontrol · CPC title
technician dispatch system · CPC title
Patent family
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Frequently asked questions
Answers are generated from the same data shown on this page.
- What does patent US2016264377A1 cover?
- A communication gateway device to facilitate communication between at least one elevator car, a call center system, and a third party device includes a cellular communication interface including a digital cellular interface and an analog cellular interface, a wired telephone communication interface including a digital wired telephone interface and an analog wired telephone interface, and an ele…
- Who is the assignee on this patent?
- Otis Elevator Co
- What technology area does this patent fall under?
- Primary CPC classification B66B1/3461. Mapped technology areas include Operations & Transport.
- When was this patent published?
- Publication date Thu Sep 15 2016 00:00:00 GMT+0000 (Coordinated Universal Time) (A1). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 1 related publication on this page (citations in our corpus or others sharing the same primary CPC).