System and method to connect a user of a product to contacts of the user who are promoters

Patent metadata

Field	Value
Publication number	US-2016247191-A1
Application number	US-201514626318-A
Country	US
Kind code	A1
Filing date	Feb 19, 2015
Priority date	Feb 19, 2015
Publication date	Aug 25, 2016
Grant date	—

Abstract

A method for connecting users of a software application, including registering a first version of the software application. The method further includes transmitting, to a matching server, a contact list including personally identifiable information of users of the software application. The method further includes receiving, from the matching server, a promoter contact selected, according to a promotion criterion, from the users of the software application in the contact list. The method further includes displaying the promoter contact.

First claim

What is claimed is:

1 . A method for connecting users of a software application, comprising:
registering a first version of the software application; transmitting, to a matching server, a contact list comprising personally identifiable information of a plurality of users of the software application; receiving, from the matching server, a promoter contact selected, according to a promotion criterion, from the plurality of users of the software application in the contact list; and displaying the promoter contact.

2 . The method of claim 1 further comprising:
selecting the promoter contact as a selected promoter contact; and
transmitting a message to the selected promoter contact.

3 . The method of claim 2 , wherein the message is related to a feature of the software application, and further comprising receiving a response from the selected promoter contact related to the feature of the software application.

4 . The method of claim 1 , wherein the promotion criterion comprises one or more measures of user satisfaction with the software application.

5 . The method of claim 1 , wherein the promotion criterion comprises one or more measures of user engagement with the software application.

6 . The method of claim 1 , further comprising modifying the first version of the software application to a second version of the software application.

7 . The method of claim 1 , wherein the promotion criterion comprises a plurality of reviews from the users of the software application.

8 . The method of claim 1 , wherein the promotion criterion comprises a plurality of survey responses from the users of the software application.

9 . The method of claim 1 , wherein the promotion criterion comprises a plurality of usage statistics from the users of the software application.

10 . A method for connecting users of a software application, comprising:
receiving a registration for the software application; receiving a contact list from a user device; matching the contact list to a plurality of product users of the software application to obtain a plurality of product user contacts; selecting a promoter contact from the plurality of product user contacts based on a promotion criterion; and transmitting the promoter contact to the user device.

11 . The method of claim 10 , wherein the promotion criterion comprises a plurality of reviews from the users of the software application.

12 . The method of claim 10 , wherein the promotion criterion comprises a plurality of survey responses from the users of the software application.

13 . The method of claim 10 , wherein the promotion criterion comprises a plurality of usage statistics from the users of the software application.

14 . A system for connecting users of a software application, comprising:
a network; and a matching server and a user device operatively connected to the matching server via the network, wherein the user device comprises:
a device processor configured to:
register a first version of the software application,
transmit, to the matching server, a contact list comprising personally identifiable information of a plurality of users of the software application,
receive, from the matching server, a promoter contact selected, according to a promotion criterion, from the plurality of users of the software application in the contact list, and
display the promoter contact; and

a device storage storing the contact list.

15 . The system of claim 14 , wherein the device processor is further configured to:
select the promoter contact as a selected promoter contact; and transmit a message to the selected promoter contact.

16 . The system of claim 15 , wherein the message is related to a feature of the software application, and the device processor is further configured to receive a response from the selected promoter contact related to the feature of the software application.

17 . The system of claim 14 , wherein the promotion criterion comprises one or more measures of user satisfaction with the software application.

18 . The system of claim 14 , wherein the promotion criterion comprises one or more measures of user engagement with the software application.

19 . The system of claim 14 , wherein the device processor is further configured to modify the first version of the software application to a second version of the software application.

20 . The system of claim 14 , wherein the promotion criterion comprises a plurality of reviews from the users of the software application.

21 . The system of claim 14 , wherein the promotion criterion comprises a plurality of survey responses from the users of the software application.

22 . The system of claim 14 , wherein the promotion criterion comprises a plurality of usage statistics from the users of the software application.

23 . A non-transitory computer readable medium comprising computer readable program code embodied therein for:
registering a first version of a software application; transmitting, to a matching server, a contact list comprising personally identifiable information of a plurality of users of the software application; receiving, from the matching server, a promoter contact selected, according to a promotion criterion, from the plurality of users of the software application in the contact list; and displaying the promoter contact.

24 . The non-transitory computer readable medium of claim 23 , further comprising computer readable program code for:
selecting the promoter contact as a selected promoter contact; and transmitting a message to the selected promoter contact.

Assignees

• Bhalla Kapil
• Mahapatra Manohar
• Katta Santosh
• Intuit Inc

Inventors

• Bhalla Kapil
• Mahapatra Manohar
• Katta Santosh

Classifications

• G06F8/00

  Arrangements for software engineering (testing or debugging G06F11/36; administrative, planning or organisation aspects of software project management G06Q10/06) · CPC title

• G06Q30/0255 Primary

  based on user history · CPC title

• G06F8/60

  Software deployment · CPC title

• G06Q30/0269

  based on user profile or attribute · CPC title

• G06F8/71

  Version control (security arrangements therefor G06F21/57); Configuration management · CPC title