Methods and system for integrating social media analysis into an enterprise project management system

Patent metadata

Field	Value
Publication number	US-2016239774-A1
Application number	US-201514621159-A
Country	US
Kind code	A1
Filing date	Feb 12, 2015
Priority date	Feb 12, 2015
Publication date	Aug 18, 2016
Grant date	—

Abstract

Disclosed is an approach for analyzing social media conversations related to one or more projects of an enterprise project management system. Integration is provided between a PPM application and an enterprise social networking application. Conversations generated around one or more social objects pertaining to one or more projects of the enterprise project management system are analyzed to estimate a social health of the project on the enterprise social network. The estimated social health is integrated back into the PPM application.

First claim

What is claimed is:

1 . A computer implemented method implemented with a processor, comprising:
creating a social object at an enterprise social network, the social object corresponding to a project associated with an enterprise project management application; tracking a set of social media conversations associated with the created social object; analyzing the set of social media conversations to estimate a social health of the project; and providing the estimated social health of the project at the enterprise project management application.

2 . The method of claim 1 , wherein the estimated social health of the project is displayed at a user interface of the enterprise project management application.

3 . The method of claim 1 , wherein the social media conversation is represented in a hierarchical format having a plurality of nodes, the plurality of nodes corresponding to messages or replies to the social media conversation.

4 . The method of claim 3 , wherein each node of the plurality of nodes is associated with a sentiment and a magnitude of the sentiment.

5 . The method of claim 4 , wherein the social health of the project is estimated based at least in part on the sentiment and the magnitude of sentiment of the plurality of nodes of the set of social media conversations associated with the project.

6 . The method of claim 1 , wherein the social health of the project is calculated as a function of sub-tasks of the project.

7 . The method of claim 1 , wherein the social health of the project is calculated based at least in part on a content of the conversation.

8 . The method of claim 1 , wherein the social health of the project is calculated based at least in part on one or more metadata parameters associated with the conversation.

9 . The method of claim 1 , wherein the social health of the project is calculated based at least in part on a degree of influence of a contributor within the enterprise.

10 . The method of claim 1 , further comprising displaying a relationship between the estimated social health of the project and an actual project health.

11 . A computer readable medium having stored thereon a sequence of instructions which, when executed by a processor causes the processor to execute a method comprising:
creating a social object at an enterprise social network, the social object corresponding to a project associated with an enterprise project management application; tracking a set of social media conversations associated with the created social object; analyzing the set of social media conversations to estimate a social health of the project; and providing the estimated social health of the project at the enterprise project management application.

12 . The computer readable medium of claim 11 , wherein the estimated social health of the project is displayed at a user interface of the enterprise project management application.

13 . The computer readable medium of claim 11 , wherein the social media conversation is represented in a hierarchical format having a plurality of nodes, the plurality of nodes corresponding to messages or replies to the social media conversation.

14 . The computer readable medium of claim 13 , wherein each node of the plurality of nodes is associated with a sentiment and a magnitude of the sentiment.

15 . The computer readable medium of claim 11 , wherein the social health of the project is calculated based at least in part on a degree of influence of a contributor within the enterprise.

16 . The computer readable medium of claim 11 , wherein the social health of the project is calculated as a function of sub-tasks of the project.

17 . A system, comprising:
a processor; and a memory comprising computer code executed using the processor, in which the computer code implements creating a social object at an enterprise social network, the social object corresponding to a project associated with an enterprise project management application, tracking a set of social media conversations associated with the created social object, analyzing the set of social media conversations to estimate a social health of the project, and providing the estimated social health of the project at the enterprise project management application.

18 . The system of claim 17 , wherein the estimated social health of the project is displayed at a user interface of the enterprise project management application.

19 . The system of claim 17 , wherein the social media conversation is represented in a hierarchical format having a plurality of nodes, the plurality of nodes corresponding to messages or replies to the social media conversation.

20 . The system of claim 17 , wherein the social health of the project is calculated based at least in part on a degree of influence of a contributor within the enterprise.

Assignees

• Oracle Int Corp

Inventors

• Babar Yash

Classifications

• G06Q10/40

  Business processes related to social networking or social networking services · CPC title

• G06Q10/0637 Primary

  Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals · CPC title

• G06F40/30

  Semantic analysis · CPC title

• G06F17/2785

  Physics · mapped topic

• G06Q50/01

  Physics · mapped topic