Mobile assessment tool

Patent metadata

Field	Value
Publication number	US-2016180265-A1
Application number	US-201414581323-A
Country	US
Kind code	A1
Filing date	Dec 23, 2014
Priority date	Dec 23, 2014
Publication date	Jun 23, 2016
Grant date	—

Abstract

A system for mobile assessments is provided. The system includes a processing device and a memory device. The memory device stores instructions that when executed by the processing device may result in receiving an assessment request associated with physical assets at a remote location relative to an initiator system of the assessment request. An assessment type may be determined based on the assessment request. One or more interactive assessment forms can be retrieved from a database based on the assessment type. The interactive assessment forms may be populated with assessment data based on one or more observed conditions of the physical assets at the remote location. Image data associated with the observed conditions can be captured. The image data can be linked with the assessment data to establish relationship metadata. The image data, the assessment data, and the relationship metadata may be transmitted for storage in the database.

First claim

What is claimed is:

1 . A system, comprising:
a processing device; and a memory device in communication with the processing device, the memory device storing instructions that when executed by the processing device result in:
receiving an assessment request associated with a plurality of physical assets at a remote location relative to an initiator system of the assessment request;
determining an assessment type based on the assessment request;
retrieving one or more interactive assessment forms from a database based on the assessment type;
populating the one or more interactive assessment forms with a plurality of assessment data based on one or more observed conditions of the physical assets at the remote location;
capturing image data associated with the one or more observed conditions of the physical assets;
linking the image data with the assessment data to establish relationship metadata between the image data and the assessment data; and
transmitting the image data, the assessment data, and the relationship metadata for storage in the database.

2 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
adding geotag data to the image data; and including the geotag data in the image data stored in the database.

3 . The system of claim 1 , wherein the image data is captured locally by the system using an integrated camera, and wherein the image data comprises one or more of: digital photos and digital video.

4 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
capturing digitized audio data associated with the one or more observed conditions of the physical assets; linking the digitized audio data with the assessment data to establish supplemental relationship metadata between the digitized audio data and the assessment data; and storing the digitized audio data and the supplemental relationship metadata in the database.

5 . The system of claim 4 , wherein capturing the digitized audio data further comprises:
converting the digitized audio data into text data using a voice recognition module; and storing the digitized audio data in the database as the text data.

6 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
providing a remote screen sharing interface that is operable in response to a screen sharing request from the initiator system; and transmitting a real-time copy of a user interface of the system to the initiator system based on receiving the screen sharing request.

7 . The system of claim 6 , further comprising instructions that when executed by the processing device result in:
receiving a second screen sharing request from a second system; and performing simultaneous real-time screen sharing to both the initiator system and the second system based on the screen sharing request from the initiator system and the second screen sharing request from the second system.

8 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
establishing a two-way audio interface between the system and the initiator system that is active while populating the one or more interactive assessment forms and capturing the image data associated with the one or more observed conditions of the physical assets.

9 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
tagging the image data and the assessment data with searchable tags; and storing the searchable tags in the database.

10 . The system of claim 9 , further comprising instructions that when executed by the processing device result in:
retrieving a previously captured instance of the assessment data and the image data from the database; determining whether a change in the one or more observed conditions of the physical assets has occurred based on a comparison of the assessment data and the image data with the previously captured instance of the assessment data and the image data; and sending a notification to the initiator system based on detecting the change.

11 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
receiving real-time data collection feedback from the initiator system while populating the one or more interactive assessment forms and capturing the image data; and performing one or more of: modifying a data collection sequence based on the real-time data collection feedback and updating the image data based on the real-time data collection feedback.

12 . The system of claim 1 , wherein the assessment data indicates a risk assessment at the remote location, and the database is accessible to the initiator system to assess present risks and changes in risk.

13 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
determining a current user of the system; and tracking a history of previous submissions to the database by the current user.

14 . The system of claim 1 , further comprising instructions that when executed by the processing device result in:
retrieving the image data, the assessment data, and the relationship metadata from the database; updating one or more of: the image data, the assessment data, and the relationship metadata; and storing updates in the database.

15 . The system of claim 1 , wherein the database comprises a cloud-based database accessible by the system and the initiator system through a cloud server across a network.

16 . A computer program product comprising a storage medium embodied with computer program instructions that when executed by a computer cause the computer to implement:
receiving an assessment request associated with a plurality of physical assets at a remote location relative to an initiator system of the assessment request; determining an assessment type based on the assessment request; retrieving one or more interactive assessment forms from a database based on the assessment type; populating the one or more interactive assessment forms with a plurality of assessment data based on one or more observed conditions of the physical assets at the remote location; capturing image data associated with the one or more observed conditions of the physical assets; linking the image data with the assessment data to establish relationship metadata between the image data and the assessment data; and transmitting the image data, the assessment data, and the relationship metadata for storage in the database.

17 . The computer program product of claim 16 , further comprising computer program instructions that when executed by the computer cause the computer to implement:
capturing digitized audio data associated with the one or more observed conditions of the physical assets; linking the digitized audio data with the assessment data to establish supplemental relationship metadata between the digitized audio data and the assessment data; and storing the digitized audio data and the supplemental relationship metadata in the database.

18 . The computer program product of claim 17 , wherein capturing the digitized audio data further comprises:
converting the digitized audio data into text data using a voice recognition module; and storing the digitized audio data in the database as the text data.

19 . The computer program product of claim

Assignees

• Travelers Indemnity Co

Inventors

• Yanicke Steven
• Grandpre John
• Roach Steven D
• Deleo William

Classifications

• G06Q10/0639

  Performance analysis of employees; Performance analysis of enterprise or organisation operations · CPC title

• G06Q10/047

  Optimisation of routes or paths, e.g. travelling salesman problem · CPC title

• G07C5/02

  Registering or indicating driving, working, idle, or waiting time only (apparatus forming part of taximeters G07B13/00) · CPC title

• G06Q10/0635 Primary

  Risk analysis of enterprise or organisation activities · CPC title

• G06Q30/00

  Commerce · CPC title