User interface with analytics overlay

Patent metadata

Field	Value
Publication number	US-2016171734-A1
Application number	US-201414571841-A
Country	US
Kind code	A1
Filing date	Dec 16, 2014
Priority date	Dec 16, 2014
Publication date	Jun 16, 2016
Grant date	—

Abstract

A method for displaying analytics data includes collecting, at an analytics database, analytics data comprising trackable events associated with operation of an application on a number of computing devices. The analytics data is received by a computing device. The analytics data is displayed on the first computing device during runtime of the application by superimposing upon a user interface of the application an analytics overlay including a graphical representation of the analytics data.

First claim

What is claimed is:

1 . A method for displaying analytics data, comprising:
collecting, at an analytics database, analytics data comprising trackable events associated with operation of an application on a plurality of computing devices; receiving, at a first computing device of the plurality of computing devices, the analytics data; and displaying the analytics data on the first computing device during runtime of the application by superimposing upon a user interface of the application an analytics overlay comprising a graphical representation of the analytics data.

2 . The method of claim 1 , further including receiving the analytics data at the first computing device in response to a user initiating, via an actuatable component of the first computing device, an analytics mode of the first computing device.

3 . The method of claim 1 , wherein the analytics data is pre-fetched from the analytics server and received at the first computing device at predetermined intervals.

4 . The method of claim 1 , wherein the graphical representation of the analytics data includes, for each of a plurality of user interface elements included in the user interface, a visual cue indicating a quantitative measure of user interactions with the user interface element.

5 . The method of claim 4 , wherein the visual cue is an absolute or relative count the user interactions within a predetermined time-frame.

6 . The method of claim 4 , wherein the graphical representation is a heat-map, and the visual cue is a color associated with the user interactions.

7 . The method of claim 1 , wherein the graphical representation is a page path indicating a path traversed by a user with respect to the user interface elements.

8 . The method of claim 1 , wherein the user interface is a web-based user interface and the application is a web-based application executed by a browser provided by the computing device.

9 . A non-transitory machine-readable medium including instructions for processing analytics data, which instructions, when executed by a processor, causes the processor to perform the steps of:
requesting, from an analytics database remote from the processor, analytics data comprising trackable events associated with operation of an application on a plurality of computing devices; and displaying the analytics data on a first computing device of the plurality of computing devices during runtime of the application by superimposing upon a user interface of the application an analytics overlay comprising a graphical representation of the analytics data.

10 . The non-transitory machine-readable medium of claim 9 , wherein the instructions are further configured to cause the processor to request the analytics data in response to a user initiating, via an actuatable component of the first computing device, an analytics mode of the computing device.

11 . The non-transitory machine-readable medium of claim 9 , wherein the instructions are further configured to cause the processor to pre-fetch the analytics data at predetermined intervals.

12 . The non-transitory machine-readable medium of claim 11 , wherein the instructions are further configured to cause a graphical representation of the analytics data that includes, for each of a plurality of user interface elements included in the user interface, a visual cue indicating a quantitative measure of user interactions with each of the user interface elements.

13 . The non-transitory machine-readable medium of claim 11 , wherein the visual cue is an absolute or relative count the user interactions within a predetermined time-frame.

14 . The non-transitory machine-readable medium of claim 11 , wherein the graphical representation is a heat-map, and the visual cue is a color associated with the user interactions.

15 . An analytics system comprising:
an analytics database comprising analytics data including trackable events associated with operation of an application on a plurality of computing devices; a first computing device of the plurality of computing devices, the first computing device configured to request, over a network, the analytics data from the analytics database, and to display the analytics data during runtime of the application by superimposing upon a user interface of the application an analytics overlay comprising a graphical representation of the analytics data.

16 . The system of claim 15 , wherein the first computing device is configured to receive the analytics data in response to a user initiating, via an actuatable component of the first computing device, an analytics mode of the first computing device.

17 . The system of claim 15 , wherein the analytics data is pre-fetched from the analytics database and received at the first computing device at predetermined intervals.

18 . The system of claim 15 , wherein the graphical representation of the analytics data includes, for each of a plurality of user interface elements included in the user interface, a visual cue indicating a quantitative measure of user interactions with the user interface element.

19 . The system of claim 15 , wherein the visual cue is an absolute or relative count the user interactions within a predetermined time-frame.

20 . The system of claim 15 , wherein the graphical representation is a heat-map, and the visual cue is a color associated with the user interactions.

Assignees

• Salesforce Com Inc

Inventors

• Colby David J
• Romero Eric

Classifications

• G06T11/26 Primary

  Drawing of charts or graphs · CPC title

• G06T11/60 Primary

  Creating or editing images; Combining images with text · CPC title

• G06T2200/24

  involving graphical user interfaces [GUIs] · CPC title

• G06F3/0484 Primary

  for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range · CPC title

• G06T11/206

  Physics · mapped topic