Intelligent automated messaging for computer-implemented devices
US-9306878-B2 · Apr 5, 2016 · US
US2016156574A1 · US · A1
| Field | Value |
|---|---|
| Publication number | US-2016156574-A1 |
| Application number | US-201414558661-A |
| Country | US |
| Kind code | A1 |
| Filing date | Dec 2, 2014 |
| Priority date | Dec 2, 2014 |
| Publication date | Jun 2, 2016 |
| Grant date | — |
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Official abstract text for this publication.
An electronic device of a second user receives, from a first user, a first message. Subsequent to receiving the first message, the electronic device sends, to the first user, a second message responsive to the first message, wherein the second message is selected from a set of predefined first-reply messages. The set of predefined first-reply messages is based on first-reply factors for the second user, including content from one or more messages between the first user and the second user, and including one or more of: relationship characteristics between the first user and the second user, information provided by the first user and/or the second user to a social network, profile characteristics of the first user and/or the second user, environmental characteristics of the first user and/or the second user, and/or technical characteristics of the electronic device of the first user and/or the second user.
Opening claim text (preview).
What is claimed is: 1 . A method, comprising: at an electronic device of a second user, the electronic device having a processor and memory storing instructions for execution by the processor: receiving, from a first user, a first message; and subsequent to receiving the first message, sending to the first user, a second message responsive to the first message received by the second user, wherein: the second message from the second user is selected by the second user from a set of predefined first-reply messages; the set of predefined first-reply messages is based on a plurality of first-reply factors for the second user; the first-reply factors for the second user include content from one or more messages between the first user and the second user; and the first-reply factors for the second user include one or more of: relationship characteristics between the first user and the second user; information provided by the first user to a social network and/or information provided by the second user to the social network; profile characteristics of the first user and/or profile characteristics of the second user; environmental characteristics of the first user and/or environmental characteristics of the second user; and/or technical characteristics of the electronic device of the first user and/or technical characteristics of an electronic device of the second user. 2 . The method of claim 1 , including: prior to sending the second message, receiving, from a remote server, the set of predefined first-reply messages. 3 . The method of claim 1 , including: subsequent to sending, to the first user, the second message responsive to the first message received by the second user: receiving, from the first user, a third message responsive to the second message sent to the first user, wherein: the third message responsive to the second message is selected by the first user from a set of predefined second-reply messages; the set of predefined second-reply messages is based on a plurality of second-reply factors for the first user; the second-reply factors for the first user include content from one or more messages between the first user and the second user; and the second-reply factors for the first user include one or more of: relationship characteristics between the first user and the second user; information provided by the first user to the social network and/or information provided by the second user to the social network; profile characteristics of the first user and/or profile characteristics of the second user; environmental characteristics of the first user and/or environmental characteristics of the second user; and/or technical characteristics of the electronic device of the first user and/or technical characteristics of an electronic device of the second user. 4 . The method of claim 1 , wherein a messaging application in the electronic device of the second user receives the first message and sends the second message, the method including: in accordance with a determination that application-launch criteria are satisfied by content in the first message and/or content in the second message, activating and displaying an application distinct from the messaging application. 5 . The method of claim 1 , including: subsequent to sending, to the first user, the second message responsive to the first message received by the second user: receiving, from the first user, a third message responsive to the second message sent to the first user; receiving a set of predefined second-reply messages, wherein the set of predefined second-reply messages is based on a plurality of second-reply factors for the second user; displaying the set of predefined second-reply messages; displaying one or more alternative communication options; and detecting selection of an alternative communication option from the one or more alternative communication options. 6 . The method of claim 1 , including: after sending the second message: sending a third message to the first user and one or more other users besides the first user, including a third user; receiving, from the first user, a fourth message responsive to the third message, wherein: the fourth message responsive to the third message is selected by the first user from a set of predefined second-reply messages; the set of predefined second-reply messages is based on a plurality of second-reply factors for the first user; the second-reply factors for the first user include content from one or more messages between the first user and the second user; and the second-reply factors for the first user include one or more of: relationship characteristics between the first user and the second user; information provided by the first user to the social network and/or information provided by the second user to the social network; profile characteristics of the first user and/or profile characteristics of the second user; environmental characteristics of the first user and/or environmental characteristics of the second user; and/or technical characteristics of the electronic device of the first user and/or technical characteristics of an electronic device of the second user; and receiving, from the third user, a fifth message responsive to the third message, wherein: the fifth message responsive to the third message is selected by the third user from a set of predefined third-reply messages; the set of predefined third-reply messages is based on a plurality of third-reply factors for the third user; the third-reply factors for the third user include content from one or more messages between the third user and the second user; and the third-reply factors for the third user include one or more of: relationship characteristics between the third user and the second user; information provided by the third user to the social network and/or information provided by the second user to the social network; profile characteristics of the third user and/or profile characteristics of the second user; environmental characteristics of the third user and/or environmental characteristics of the second user; and/or technical characteristics of the electronic device of the third user and/or technical characteristics of an electronic device of the second user. 7 . The method of claim 1 , wherein the second message is a request for payment, the method including: after sending the second message to the first user, receiving, from the first user, a payment transfer to the second user and/or an indicia of a payment transfer to the second user. 8 . The method of claim 7 , including: concurrently with sending the second message to the first user, sending, to a third user, the second message; and subsequent to sending the second message to the third user, receiving, from the third user, a payment transfer to the second user and/or an indicia of a payment transfer to the second user. 9 . The method of claim 1 , including: updating a user response profile of the second user in accordance with the second message, wherein: the set of predefined first-reply messages is based at least in part on the user response profile of the second user; the user response profile of the second user includes response statistics for the second user. 10 . The method of claim 9 , including: updating a generic response profile in accordance with the second message, wherein: the set of predefined first-reply messages is based at least in part on the generic response profile; the generic response profile includes response statistics for a group of users, the group of users including the first user and second user.
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