System, method, and non-transitory computer-readable storage media for allowing a customer to place orders remotely and for automatically adding goods to an order based on historical data

Patent metadata

Field	Value
Publication number	US-2016148303-A1
Application number	US-201414549292-A
Country	US
Kind code	A1
Filing date	Nov 20, 2014
Priority date	Nov 20, 2014
Publication date	May 26, 2016
Grant date	—

Abstract

Techniques for allowing a customer to order goods on-line or remotely and to pick-up the goods at a desired location or store are disclosed. The techniques include receiving a customer order. The customer order includes at least one good. The techniques further include populating a virtual basket with a preset list of goods as a function of reference time data and time data associated with the preset list of goods.

First claim

What is claimed is:

1 . A system, comprising:
a memory device configured to store information related to customer orders and information associated with each customer in an associated customer record, each customer record including a preset list of goods and associated time data; an order server coupled to the memory device and being associated with a facility, the order server being configured to allow a customer, using a customer device, to place a customer order as a function of a virtual basket, the order server being further configured to store the customer order in the memory device, wherein the order server is configured to establish reference time data associated with the customer order, to compare the reference time data with the time data associated with the preset list of goods, and to populate the virtual basket with the preset list of goods if the reference time data matches the time data associated with the preset list of goods; and an order fulfillment system coupled to the order server and to the memory device and being located at the facility, the order fulfillment system being configured to receive the customer order placed by the customer and to assist in assembling the customer order for the customer.

2 . The system, as set forth in claim 1 , wherein specific goods in the preset list of goods, once added to the virtual basket, may be deleted, by the customer, from the virtual basket.

3 . The system, as set forth in claim 1 , wherein the customer record may include a plurality of preset lists of goods, each preset list of goods having associated time data.

4 . The system, as set forth in claim 3 , wherein the order server may add more than one preset list of goods to the virtual basket.

5 . The system, as set forth in claim 1 , wherein the order server allows the customer, using the customer device, to modify the preset list of goods.

6 . The system, as set forth in claim 1 , wherein the order server allows the customer, using the customer device, to create an additional preset list of goods.

7 . The system, as set forth in claim 1 , the order server being configured to automatically create a new preset list of goods based on customer historical order information.

8 . The system, as set forth in claim 7 , wherein the order server is further configured to suggest the new preset list of goods to the customer via the customer device and to allow the customer to reject, modify, or accept the new preset list of goods.

9 . The system, as set forth in claim 1 , wherein the time data associated with the preset list of goods is a delivery date.

10 . The system, as set forth in claim 1 , wherein the time data associated with the preset list of goods is an order date.

11 . A method, comprising:
storing, in a memory device, information related to customer orders and information associated with each customer in an associated customer record, each customer record including a preset list of goods and associated time data; allowing a customer, using a customer device coupled to an order server and the memory device and associated with the facility, to place a customer order as a function of a virtual basket; establishing, by the order server, reference time data associated with the customer order; comparing, by the order server, the reference time data with the time data associated with the preset list of goods; populating, by the order server, the virtual basket with the preset list of goods if the reference time data matches the time data associated with the preset list of goods; storing, by the order server, the customer order in the memory device; and receiving, at an order fulfillment system, the customer order placed by the customer, from the order server and assisting assembly of the customer order for the customer.

12 . The method, as set forth in claim 11 , wherein specific goods in the preset list of goods, once added to the virtual basket, may be deleted by the customer from the virtual basket.

13 . The method, as set forth in claim 11 , wherein the customer record may include a plurality of preset lists of goods, each preset list of goods having an associated time data.

14 . The method, as set forth in claim 13 , wherein more than one set of preset list of goods may be added, by the order server, to the virtual basket.

15 . The method, as set forth in claim 11 , wherein the customer, using the customer device, may modify the preset list of goods.

16 . The method, as set forth in claim 11 , wherein the customer, using the customer device, may create an additional preset list of goods.

17 . The method, as set forth in claim 11 , including the step of automatically creating a new preset list of goods based on customer historical order information.

18 . The method, as set forth in claim 17 , including the step of suggesting, by the order server, the new preset list of goods to the customer via the customer device and allowing the customer to reject, modify, or accept the new preset list of goods.

19 . The method, as set forth in claim 11 , wherein the time data associated with the preset list of goods is a delivery date.

20 . The method, as set forth in claim 11 , wherein the time data associated with the preset list of goods is an order date.

21 . One or more non-transitory computer-readable storage media, having computer-executable instructions embodied thereon, wherein when executed by at least one processor, the computer-executable instructions cause the processor to:
store, in a memory device, information related to customer orders and information associated with each customer in an associated customer record, each customer record including a preset list of goods and associated time data; allow a customer, using a customer device coupled to an order server and the memory device and associated with the facility, to place a customer order as a function of a virtual basket; establish, by the order server, reference time data associated with the customer order; compare, by the order server, the reference time data with the time data associated with the preset list of goods; populate, by the order server, the virtual basket with the preset list of goods if the reference time data matches the time data associated with the preset list of goods; store, by the order server, the customer order in the memory device; and receive, at an order fulfillment system, the customer order placed by the customer, from the order server and assist assembly of the customer order for the customer.

Assignees

• Wal Mart Stores Inc

Inventors

• Carr David Jon
• Ramsden Richard Mark

Classifications

• G06Q30/0635 Primary

  replenishment orders; recurring orders · CPC title