Service Assurance Platform as a User-Defined Service

Patent metadata

Field	Value
Publication number	US-2016127201-A1
Application number	US-201414527264-A
Country	US
Kind code	A1
Filing date	Oct 29, 2014
Priority date	Oct 29, 2014
Publication date	May 5, 2016
Grant date	—

Abstract

Concepts and technologies are disclosed herein for a service assurance platform. A service assurance platform can be provided by a computing device comprising a processor. The computing device can obtain a service order comprising a request for functionality. The computing device can initiate determination of service offerings available to provide the functionality and initiate presentation of the service offerings determined to be available. The computing device can obtain a selection of a service offering of the service offerings and initiate orchestration of the service offering to instantiate a service that provides the functionality.

First claim

We claim:

1 . A method comprising:
obtaining, by a computing device comprising a processor, a service order comprising a request for functionality; initiating, by the computing device, determination of service offerings available to provide the functionality; initiating, by the computing device, presentation of the service offerings determined to be available; obtaining, by the computing device, a selection of a service offering of the service offerings; and initiating, by the computing device, orchestration of the service offering to instantiate a service that provides the functionality.

2 . The method of claim 1 , wherein initiating the determination of the service offerings comprises executing a service assurance orchestrator to determine the available service offerings.

3 . The method of claim 1 , wherein the service comprises multiple functions.

4 . The method of claim 1 , wherein initiating the presentation of the service offerings comprises executing a service assurance visualizer to present the service offerings.

5 . The method of claim 1 , further comprising monitoring the service to provide service assurance.

6 . The method of claim 5 , further comprising:
detecting an alert relating to the service; determining a root cause associated with the alert; identifying a solution for the root cause determined; and resolving an issue associated with the alert.

7 . The method of claim 6 , wherein determining the root cause comprises outputting data to a data analysis system via a big data application programming interface.

8 . A system comprising:
a processor; and a memory that stores computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising
obtaining a service order comprising a request for functionality,
initiating determination of service offerings available to provide the functionality,
initiating presentation of the service offerings determined to be available,
obtaining a selection of a service offering of the service offerings, and
initiating orchestration of the service offering to instantiate a service that provides the functionality.

9 . The system of claim 8 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising monitoring the service to provide service assurance.

10 . The system of claim 8 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising:
detecting an alert relating to the service; determining a root cause associated with the alert; identifying a solution for the root cause determined; resolving an issue associated with the alert; and monitoring the service to provide service assurance.

11 . The system of claim 10 , further comprising a big data application programming interface, wherein determining the root cause comprises outputting data to a data analysis system via the big data application programming interface.

12 . The system of claim 8 , further comprising a service assurance visualizer, wherein initiating the presentation of the service offerings comprises executing the service assurance visualizer to present the service offerings.

13 . The system of claim 8 , further comprising a service assurance orchestrator, wherein initiating the determination of the service offerings comprises executing the service assurance orchestrator to determine the available service offerings.

14 . A computer storage medium having computer-executable instructions stored thereon that, when executed by a processor, cause the processor to perform operations comprising:
obtaining a service order comprising a request for functionality; initiating determination of service offerings available to provide the functionality; initiating presentation of the service offerings determined to be available; obtaining a selection of a service offering of the service offerings; and initiating orchestration of the service offering to instantiate a service that provides the functionality.

15 . The computer storage medium of claim 14 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising monitoring the service to provide service assurance.

16 . The computer storage medium of claim 14 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising:
detecting an alert relating to the service; determining a root cause associated with the alert; identifying a solution for the root cause determined; resolving an issue associated with the alert; and monitoring the service to provide service assurance.

17 . The computer storage medium of claim 16 , wherein determining the root cause comprises outputting data to a data analysis computer storage medium via a big data application programming interface.

18 . The computer storage medium of claim 14 , wherein initiating the presentation of the service offerings comprises executing a service assurance visualizer to present the service offerings.

19 . The computer storage medium of claim 14 , wherein initiating the determination of the service offerings comprises executing a service assurance orchestrator to determine the available service offerings.

20 . The computer storage medium of claim 14 , wherein the service is instantiated on a network comprising a software defined networking network, a legacy network, and a virtual private networking network that host hardware devices and virtual devices that host the service.

Assignees

• At & T Ip I Lp

Inventors

• Qian Zhiqiang
• Best Robert
• Lu David H
• Zinnikas Michael John

Classifications

• H04L41/5054 Primary

  Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components · CPC title

• H04L41/5038

  Electricity · mapped topic

• H04L41/5051

  Service on demand, e.g. definition and deployment of services in real time · CPC title

• H04L41/5025

  by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade · CPC title

• H04L41/40

  using virtualisation of network functions or resources, e.g. SDN or NFV entities · CPC title