Apparatus and method for optimized multi-format communication delivery protocol prediction

Patent metadata

Field	Value
Publication number	US-2016119260-A1
Application number	US-201514985721-A
Country	US
Kind code	A1
Filing date	Dec 31, 2015
Priority date	Dec 27, 2013
Publication date	Apr 28, 2016
Grant date	—

Abstract

This disclosure relates generally to apparatus, methods, and computer readable media for composing communications for computing devices across multiple formats and multiple protocols. More particularly, but not by way of limitation, this disclosure relates to apparatus, methods, and computer readable media to permit computing devices, e.g., smartphones, tablets, laptops, and the like, to send communications in a number of pre-determined and/or ‘determined-on-the-fly’ optimal communications formats and/or protocols. Determinations of optimal delivery methods may be intelligently based on the sender individually or the relationship with the sender in the context of a group of recipients—including the format of the incoming communication, the preferred format of the recipient and/or sender, and an optimal format for a given communication message. The techniques disclosed herein allow communications systems to become ‘message-centric’ or ‘people-centric,’ as opposed to ‘protocol-centric,’ eventually allowing consideration of message protocol to fall away entirely for the sender of the communication.

First claim

What is claimed is:

1 . A non-transitory computer readable medium comprising computer instructions stored thereon to cause one or more processing units to:
receive a cross-protocol communication history for a user; receive a message from the user addressed to one or more desired recipients; determine, based on the cross-protocol communication history for the user, an optimal protocol for delivery of the message for each of the one or more desired recipients, wherein the instructions to determine further comprise instructions to use a predictive time-based data model; transform the message into the respective optimal delivery protocol for each of the one or more desired recipients; transmit the message in the respective optimal delivery protocol to each of the one or more desired recipients; and update the cross-protocol communication history for the user and the predictive time-based data model based, at least in part, on the transmission of the message.

2 . The non-transitory computer readable medium of claim 1 , wherein the cross-protocol communication history for the user comprises at least one of the following: a frequency of communication protocol usage; a time of day of communication; a historic rate of response;
and a pattern of group communications.

3 . The non-transitory computer readable medium of claim 1 , wherein the instructions to determine an optimal protocol for delivery comprise instructions to:
analyze historic patterns of communication of the user based on context; analyze historic patterns of communication of the one or more desired recipients based on context; and determine the intersection of the historic patterns of the user and historic patterns of the one or more desired recipients.

4 . The non-transitory computer readable medium of claim 3 , wherein the context comprises at least one of the following: geo-locational information, time of day, and content of the message.

5 . The non-transitory computer readable medium of claim 1 , wherein the instructions to determine are executed at a set interval of time based, at least in part, on the predictive time-based data model.

6 . The non-transitory computer readable medium of claim 1 , wherein the optimal protocol for delivery of the message for at least one of the one or more desired recipients comprises at least one of the following protocols: Short Message Service (SMS); email; instant messaging; and voice mail.

7 . The non-transitory computer readable medium of claim 1 , wherein the predictive time-based data model comprises a factorization machine.

8 . An apparatus comprising:
a memory; and one or more processing units, communicatively coupled to the memory wherein the memory stores instructions to configure the one or more processing units to:
receive a cross protocol communication history for a user;
receive a message from the user addressed to one or more desired recipients;
determine, based on the cross platform communication history for the user, an optimal protocol for delivery of the message for each of the one or more desired recipients, wherein the instructions to determine further comprise instructions to use a predictive time-based data model;
transform the message into the respective optimal delivery protocol for each of the one or more desired recipients;
transmit the message in the respective optimal delivery protocol to each of the one or more desired recipients; and
update the cross protocol communication history for the user and the predictive time-based data model based, at least in part, on the transmission of the message.

9 . The apparatus of claim 8 , wherein the cross protocol communication history comprises frequency of communication method, time of day of communication, historic rates of response, and patterns of group communication.

10 . The apparatus of claim 8 , wherein the instructions to determine comprises:
analyze historic patterns of communication of the user based on context; analyze historic patterns of communication of the one or more desired recipients based on context; and determine the intersection of the historic patterns of the user, and historic patterns of the one or more desired recipients.

11 . The apparatus of claim 10 , wherein the context comprises at least one of the following: geo-locational information, time of day, and content of the message.

12 . The apparatus of claim 8 , wherein the instructions to determine are executed at a set interval of time based, at least in part, on the predictive time-based data model.

13 . The apparatus of claim 8 , wherein the optimal protocol for delivery of the message for at least one of the one or more desired recipients comprises at least one of the following protocols: Short Message Service (SMS); email; instant messaging; and voice mail.

14 . A computer-implemented method for selecting optimal transmission of digital messages comprising:
receiving a cross protocol communication history for a user; receiving a message from the user addressed to one or more desired recipients; determining, based on the cross-protocol communication history for the user, an optimal protocol for delivery of the message for each of the one or more desired recipients, wherein the instructions to determine further comprise instructions to use a predictive time-based data model; transforming the message into the respective optimal delivery protocol for each of the one or more desired recipients; transmitting the message in the respective optimal delivery digital protocol to each of the one or more desired recipients; and updating the cross protocol communication history for the user and the predictive time-based model based, at least in part, on the transmission of the message.

15 . The computer-implemented method of claim 14 , wherein the cross protocol communication history comprises frequency of communication method, time of day of communication, historic rates of response, and patterns of group communication.

16 . The computer-implemented method of claim 14 , wherein determining comprises:
analyzing historic patterns of communication of the user based on context; analyzing historic patterns of communication of the one or more desired recipients based on context; and determining the intersection of the historic patterns of the user, and historic patterns of the one or more desired recipients.

17 . The computer-implemented method of claim 16 , wherein the context comprises at least one of the following: geo-locational information, time of day, and content of the message.

18 . The computer-implemented method of claim 14 , wherein the determining is executed at a set interval of time based, at least in part, on the predictive time-based data model.

19 . The computer-implemented method of claim 14 , wherein the optimal protocol for delivery of the message for at least one of the one or more desired recipients comprises at least one of the following protocols: Short Message Service (SMS); email; instant messaging; and voice mail.

20 . The computer-implemented method of claim 14 , wherein the predictive time-based data model comprises a factorization machine.

Assignees

• Entefy Inc

Inventors

• Ghafourifar Alston
• Ghafourifar Mehdi

Classifications

• H04L51/36

  Electricity · mapped topic

• H04L51/22

  Electricity · mapped topic

• H04L51/066 Primary

  Format adaptation, e.g. format conversion or compression · CPC title

• H04L51/216 Primary

  Handling conversation history, e.g. grouping of messages in sessions or threads · CPC title

• H04L51/52

  for supporting social networking services · CPC title