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Identifying failed customer experience in distributed computer systems

US2016110239A1 · US · A1

Patent metadata
FieldValue
Publication numberUS-2016110239-A1
Application numberUS-201414518762-A
CountryUS
Kind codeA1
Filing dateOct 20, 2014
Priority dateOct 20, 2014
Publication dateApr 21, 2016
Grant date—

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  1. Title

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  2. Abstract

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  3. Assignees and inventors

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  4. Key dates

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  5. First independent claim

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  6. CPC / IPC classifications

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  7. Citations and related patents

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Abstract

Official abstract text for this publication.

Systems and methods for identifying failed customer experience in distributed computer systems. An example method may comprise: receiving, by a processing device of a distributed computer system, a first application layer message associated with a request originated by a client computer system responsive to an action by a user, wherein the first application layer message comprises a transaction identifier identifying a sequence of messages originated by one or more components of the distributed computer system and associated with the request; identifying a pre-defined byte pattern comprised by the first application layer message; and identifying, based on the pre-defined byte pattern, at least one of: a system error associated with the transaction or an application error associated with the transaction.

First claim

Opening claim text (preview).

What is claimed is: 1 . A method, comprising: receiving, by a processing device of a distributed computer system, a first application layer message associated with a request originated by a client computer system responsive to an action by a user, wherein the first application layer message comprises a transaction identifier identifying a sequence of messages originated by one or more components of the distributed computer system and associated with the request; identifying a…

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What does patent US2016110239A1 cover?
Systems and methods for identifying failed customer experience in distributed computer systems. An example method may comprise: receiving, by a processing device of a distributed computer system, a first application layer message associated with a request originated by a client computer system responsive to an action by a user, wherein the first application layer message comprises a transaction…
Who is the assignee on this patent?
Teachers Insurance And Annuity Ass Of America
What technology area does this patent fall under?
Primary CPC classification G06F11/0751. Mapped technology areas include Physics.
When was this patent published?
Publication date Thu Apr 21 2016 00:00:00 GMT+0000 (Coordinated Universal Time) (A1). Legal status and post-grant events are not shown on this page.
What related patents are in patentsdb?
We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).