Shipping confirmation system and method

Patent metadata

Field	Value
Publication number	US-2016026974-A1
Application number	US-201514874076-A
Country	US
Kind code	A1
Filing date	Oct 2, 2015
Priority date	Oct 12, 2012
Publication date	Jan 28, 2016
Grant date	—

Abstract

Aspects of the present application involve a system and method for shipment delivery confirmation. In example embodiments, a recipient of a parcel uses a mobile application executing on a client device and in communication with a server to engage with enhanced user interfaces that facilitate delivery confirmation of the parcel. The user interfaces may include display of presentation data overlaid on a real time image of the parcel. Initially, the presentation data displayed in the user interface may include a first element (e.g., a button) that allows the user to confirm delivery of the parcel, and in response to user interaction with the first element, the user interface may be updated to include a second element indicating delivery of the parcel has been confirmed. Further, a delivery confirmation notification may be transmitted to an additional device in response to the user interaction with the first element.

First claim

What is claimed is:

1 . A system for confirming delivery of a parcel, the system comprising:
a client device communicatively coupled to a server over a network, the client device comprising:
an image capture device;
one or more processors; and
a first machine-readable medium to store a mobile application, the mobile application, when executed by the one or more processors, cause the one or more processors to perform operations comprising:
generating image data using the image capture device, the image data including a real time image of the parcel;
transmitting the image data to the server over the network;
presenting a user interface including presentation data overlayed on the real time image of the parcel, the presentation data including a first interactive element to facilitate delivery conformation of the parcel; and
updating the user interface based on user interaction with the first interactive element, the updating of the user interface including presenting a second interactive element indicating confirmed delivery of the parcel; and

the server communicatively coupled to the client device over the network, the server comprising:
an additional one or more processors; and
a second machine-readable medium to store a set of instructions that, when executed by the additional one or more processors, cause the additional one or more processors to perform operations comprising:
receiving the image data transmitted over the network from the client device;
identifying the parcel based on an identification object included in the image data;
generating the presentation data based on the identification of the parcel, the presentation data including the first and second interactive elements;
transmitting the presentation data to the client device over the network;
instructing the client device to overlay the presentation data on the real time image of the parcel for presentation in the user interface.

2 . A device for confirming delivery of a parcel, the device comprising:
an image capture device; one or more processors; a machine-readable medium storing a mobile application, the mobile application, when executed by the one or more processors, cause the one or more processors to perform operations comprising:
generating image data using the image capture device, the image data including a real time image of the parcel;
presenting a user interface, the user interface including presentation data overlayed on the real time image of the parcel, the presentation data including a first element to facilitate delivery confirmation of the parcel; and
updating the user interface based on user interaction with the user interface, the updating of the user interface including presenting a second element indicating confirmed delivery of the parcel.

3 . The device of claim 2 , wherein the user interface includes a prompt to provide delivery confirmation of the parcel using the first interactive element.

4 . The device of claim 2 , wherein the presenting of the user interface includes presenting an third element that indicates delivery confirmation of the parcel has not occurred.

5 . The device of claim 4 , wherein the updating of the user interface includes replacing the third element with the second element.

6 . The device of claim 5 , wherein the third element includes a question mark, and wherein the second element includes a check mark.

7 . The device of claim 2 , wherein the user interaction includes interaction with the first element.

8 . The device of claim 2 , wherein the updating of the user interface includes presenting a fourth element including a location of a user at the time of delivery confirmation of the parcel.

9 . The device of claim 8 , further comprising a global positioning system (GPS) component, and wherein the location of the user is determined based on GPS data provided by the GPS component of the device.

10 . The device of claim 2 , wherein the presenting of the user interface is performed based on instructions provided by an application server in communication with the mobile application.

11 . The device of claim 2 , wherein the image data includes an identification object, and wherein the presentation data includes placement information determined using the identification object.

12 . A computer system for confirming delivery of a parcel, the computer system comprising:
one or more processors; and a machine-readable medium to store a set of instructions that, when executed by the one or more processors, cause the one or more processors to perform operations comprising:
receiving image data transmitted over a network from a client device, the image data including an identification object and a real time image of the parcel;
identifying the parcel based on the identification object included in the image data;
generating presentation data specific to the parcel in response to identifying the parcel, the presentation data including content that is overlayable on the real time image of the parcel, the content including a first element to facilitate delivery confirmation of the parcel, the content further including a second element indicating confirmed delivery of the parcel;
transmitting the presentation data to the client device over the network; and
instructing the client device to present the presentation data overlaid on the real time image of the parcel, the instructing of the client device to present the presentation data overlaid on the real time image of the parcel causing the client device to present the first element overlaid on the real time image of the parcel within a user interface displayed by the client device.

13 . The computer system of claim 12 , wherein the operations further comprise transmitting a shipping confirmation notification to a third-party computer device in response to user interaction with the first element.

14 . The computer system of claim 13 , wherein the third-party computer device corresponds to a carrier service, and wherein the third-party computer device executes an application that provides shipment tracking and confirmation functions.

15 . The computer system of claim 13 , wherein the shipping confirmation notification includes a timestamp and a location.

16 . The computer system of claim 15 , wherein the location is determined based on Global Positioning System (GPS) data obtained from the client device.

17 . The computer system of claim 12 , wherein the first element is replaced by the second element in response to user input on the client device.

18 . The computer system of claim 12 , wherein the presentation data further comprising placement information, the placement information being determined based on the identification object.

19 . The computer system of claim 12 , wherein the image data further includes a shipping label affixed to the parcel, the shipping label including the identification object.

20 . The computer system of claim 12 , wherein the identification object includes at least one selected from the group comprising: a texture object, a bar code, a quick response (QR) code, and an alphanumeric sequence.

Assignees

• Paypal Inc

Inventors

• Zhao Peng
• Ihrie Jennifer
• Szeto Margaret
• Lee Kevin Wook

Classifications

• G06Q30/0271 Primary

  Personalized advertisement · CPC title

• G06Q30/02

  Marketing; Price estimation or determination; Fundraising · CPC title

• G06Q30/0252

  based on events or environment, e.g. weather or festivals · CPC title

• G06Q10/0833 Primary

  Tracking · CPC title

• G07B2017/00725

  Reading symbols, e.g. OCR · CPC title