System And Method For Self-Optimizing A User Interface To Support The Execution Of A Business Process

Patent metadata

Field	Value
Publication number	US-2016018972-A1
Application number	US-201414331270-A
Country	US
Kind code	A1
Filing date	Jul 15, 2014
Priority date	Jul 15, 2014
Publication date	Jan 21, 2016
Grant date	—

Abstract

A system, method, and computer program product for optimizing a graphical user interface in support of a business process are provided. User activity in a first version of the graphical user interface is logged and compared against a first GUI definition to generate variance data. The variance data is compared to a user proficiency rating generated from personnel and/or reputational data for the user(s) to determine whether and the manner in which to implement the variance data in a second version of the GUI.

First claim

What is claimed is:

1 . A computer-implemented method for optimizing the execution of a business process driven by end user interaction with a user interface for executing said business process, comprising:
recording user input in a timestamp activity log during execution of said business process by a user in a first version of said user interface; transforming said recorded user input in the timestamp activity log into metrics representative of the user's interaction with the first user interface version; generating variance data by comparing said user interaction metrics with a workflow definition of said first user interface version; generating a user proficiency rating using data representative of the user's reputation and experience level; comparing said user proficiency rating with said variance data using an analytics tool; and creating a second version of the user interface based on the variance data and the user proficiency rating.

2 . The method of claim 1 wherein said user proficiency rating is determined from at least one personnel management system.

3 . The method of claim 1 wherein when said user proficiency rating is greater than or equal to a predetermined threshold, the second version of the user interface is created to match the entries in the timestamp activity log for the process executed by said user.

4 . The method of claim 1 wherein when said proficiency rating of the user executing the business process is less than a predetermined threshold as determined by said analytics tool, the second version of the user interface is created with additional validation steps.

5 . A non-transitory computer readable medium having computer readable instructions stored thereon for execution by a processor to perform a method for GUI optimization, the method comprising:
generating a timestamp activity log during execution of a business process by users of a first version of a GUI; generating metrics from the timestamp activity log representing analysis of said business process execution by said users; accessing at least one data source having reputation/experience information for said users; generating a user proficiency rating from said at least one data source; comparing said metrics with said user proficiency rating; and generating a second version of said GUI based on the comparison between said metrics and said user proficiency rating, said second GUI version representative of user interaction with the first GUI version.

6 . The computer program product of claim 5 , further comprising: creating a second version of said GUI having additional validation steps based upon said user interaction with said first GUI version.

7 . The computer program product of claim 5 wherein said at least one data source is a personnel management system.

8 . The computer program product of claim 5 wherein said at least one data source is a social media application.

9 . The computer program product of claim 5 wherein said at least one data source is a collaboration system.

10 . The method of claim 1 wherein the user proficiency rating and variance data from multiple users are evaluated as the basis for creating a second version of the user interface.

11 . The method of claim 1 wherein the user interface is defined by a metadata language and interpreted by a renderer.

12 . The method of claim 1 wherein the user interface is compiled into a native application.

13 . The method of claim 1 wherein the arrangement of information on the screen is varied.

14 . The method of claim 1 where the information provided on a screen is varied.

15 . The method of claim 1 where the default values for input fields is varied.

16 . The method of claim 1 wherein the order in which fields are navigated is varied.

17 . The method of claim 1 , wherein said user proficiency rating is determined from a one or more social media applications.

18 . The method of claim 1 , wherein said user proficiency rating is determined from one or more collaboration systems

19 . The method of claim 1 , wherein said user proficiency rating is determined from a combination of any two of the aforementioned systems and applications, and a combination of all of the aforementioned systems and applications.

20 . The method of claim 1 , wherein the method is applied iteratively until the subsequent increase in efficiency of executing the business process falls below a defined threshold.

Assignees

• Abb Technology Ag

Inventors

• Merkin Aaron

Classifications

• G06F3/04847 Primary

  Interaction techniques to control parameter settings, e.g. interaction with sliders or dials · CPC title

• G06Q10/0639

  Performance analysis of employees; Performance analysis of enterprise or organisation operations · CPC title

• G06F3/04842

  Selection of displayed objects or displayed text elements (G06F3/0482 takes precedence) · CPC title

• G06Q10/0633 Primary

  Workflow analysis · CPC title