Systems and methods for switching electronic accounts using a self-service device

Patent metadata

Field	Value
Publication number	US-2016005113-A1
Application number	US-201514753534-A
Country	US
Kind code	A1
Filing date	Jun 29, 2015
Priority date	Jul 7, 2014
Publication date	Jan 7, 2016
Grant date	—

Abstract

The disclosed embodiments include methods and systems for switching electronic accounts using self-service device. The account switch system may receive, from the self-service device, a request to switch an existing electronic account associated with a first provider to a new electronic account associated with a second provider. The account switch system may also receive, from the self-service device, information associated with the existing electronic account. The account switch system may generate the new electronic account associated with the second financial service provider and transfer data, such as funds, associated with the existing electronic account to the new electronic account. The account switch system may send information associated with the new electronic account to the self-service device, and the self-service device may provide a new account card associated with the individual and the new electronic account to the individual that is ready for use.

First claim

What is claimed is:

1 . A system for switching an existing electronic account associated with a first provider to a new electronic account associated with a second provider, comprising:
one or more processors; and a memory storing instructions that, when executed by the one or more processors, cause the one or more processors to perform operations including:
receiving, from an self-service device, a request to switch the existing electronic account associated with the first provider to the new electronic account associated with the second provider;
receiving, from the self-service device, information associated with the existing electronic account;
generating, by the one or more processors, the new electronic account associated with the second provider based at least on the received information;
transferring, by the one or more processors, data associated with the existing electronic account to the new electronic account; and
sending information associated with the new electronic account to the self-service device.

2 . The system of claim 1 , wherein the memory stores instructions that, when executed by the one or more processors, cause the one or more processors to further perform operations including:
receiving, from the self-service device, identification information associated with a user; and verifying an identity of the user based at least on the identification information.

3 . The system of claim 2 , wherein the identification information includes information associated with a personal identification card.

4 . The system of claim 2 , wherein the identification information includes an image of the user.

5 . The system of claim 1 , wherein the memory stores instructions that, when executed by the one or more processors, cause the one or more processors to further perform operations including:
identifying automatic bill payment information associated with the existing electronic account; and configuring the new electronic account based at least on the automatic bill payment information.

6 . The system of claim 5 , wherein the automatic bill payment information is identified based on transactions paid for with the existing electronic account in an immediately prior time period.

7 . The system of claim 6 , wherein the information of transactions paid for with the existing electronic account is obtained from a third party.

8 . The system of claim 1 , wherein the information associated with the existing electronic account is obtained at the self-service device based on an account card associated with the existing electronic account.

9 . The system of claim 1 , wherein receiving a request to switch the existing electronic account comprises a request to switch an existing credit card account associated with the first provider to a new credit card account associated with the second provider, and wherein the memory stores instructions that, when executed by the one or more processors, cause the one or more processors to further perform operations including:
receiving, from the self-service device, information associated with the existing credit card account; determining, by the one or more processors, one or more credit terms associated with the new credit card account based on the received information; generating, by the one or more processors, the new credit card account; transferring, a balance associated with the existing credit card account to the new credit card account; and sending information associated with the new credit card account to the self-service device.

10 . The system of claim 9 , wherein the one or more credit terms associated with the new electronic account is determined based on at least the one or more credit terms associated with the existing credit card account.

11 . The system of claim 10 , wherein the one or more credit terms associated with the existing electronic account includes at least one of: a credit limit, reward benefits, interest rates, fee terms, and payment terms associated with the existing electronic account.

12 . A self-service device for switching an existing electronic account associated with a first provider to a new electronic account associated with a second provider, comprising:
one or more processors; and a memory storing instructions that, when executed by the one or more processors, cause the one or more processors to perform operations including:
receiving a request from a user to switch the existing electronic account associated with the first provider to the new electronic account associated with the second provider;
receiving an account card associated with the existing electronic account;
generating information associated with the existing electronic account based on the received account card;
sending, to a server associated with the second provider, a request to switch from the existing electronic account associated with the first provider to the new electronic account associated with the second provider;
receiving, from the server associated with the second provider, information associated with the new electronic account; and
providing, at the self-service device, an account card associated with the user and the new electronic account to the user.

13 . The self-service device of claim 12 , wherein the memory stores instructions that, when executed by the one or more processors, cause the one or more processors to further perform operations including:
obtaining identification information associated with the user; and sending the identification information to the server associated with the second provider.

14 . The self-service device of claim 13 , wherein the identification information is obtained by receiving a personal identification card associated with the user.

15 . The self-service device of claim 13 , wherein the identification information is obtained by capturing an image of the user.

16 . The self-service device of claim 12 , wherein receiving a request from a user to switch the existing electronic account comprises a request from the user to switch an existing credit card account associated with the first provider to a new credit card account associated with the second provider, and wherein the memory stores instructions that, when executed by the one or more processors, cause the one or more processors to further perform operations including:
receiving a credit card associated with the existing credit card account; generating information associated with the existing credit card account based on the received credit card; sending, to a server associated with the second provider, a request to switch from the existing credit card account associated with the first provider to the new credit card account associated with the second provider; receiving, from the server associated with the second provider, information associated with the new credit card account; and providing, at the self-service device, a credit card associated with the new credit card account to the user.

17 . The self-service device of claim 16 , wherein the information associated with the new credit card account received from the server includes one or more credit terms of the new credit card account.

18 . The self-service device of claim 17 , wherein the one or more credit terms of the new credit card account includes at least one of: a credit limit, reward benefits, interest rates, fee terms, and payment terms of the new credit card account.

19 . The self-service device of claim 12 , wherein the account card associated with the new

Assignees

• Capital One Financial Corp

Inventors

• Mendez Mark
• Koeppel Adam R

Classifications

• G06Q40/02 Primary

  Banking, e.g. interest calculation or account maintenance (credit or loans G06Q40/03) · CPC title