Management system, management program, and management method

Patent metadata

Field	Value
Publication number	US-2015355935-A1
Application number	US-201314763551-A
Country	US
Kind code	A1
Filing date	May 21, 2013
Priority date	May 21, 2013
Publication date	Dec 10, 2015
Grant date	—

Abstract

A plurality of process content is retained, said process content including identifiers of a plurality of part content included in each process and information which denotes dependencies among the plurality of part content. When information is inputted which designates a first process and the part content of a problem portion which is included in the first process, a process similar to the first process is retrieved. On the basis of whether there is a change in any of the plurality of part content which is included in the retrieved process, an evaluation value of the retrieved process is either incremented or decremented, and the information relating to the plurality of processes is outputted on the basis of the evaluation value.

First claim

What is claimed is:

1 . A management system configured to manage a plurality of management target systems,
the management system comprising: a processor for executing a management program; and a storage resource to be coupled to the processor,
the storage resource storing a plurality of process contents for executing operation management of the plurality of management target systems,
the plurality of process contents comprising:
identifiers of a plurality of part contents included in each of the plurality of process contents; and
information indicating a dependence relationship between the plurality of part contents,

wherein the processor is configured to:
retrieve, when information for specifying a first process content that has been executed among the plurality of process contents and information for specifying one of the plurality of part contents that has failed to execute as a problem portion among the plurality of part contents included in the first process content are input, one of the plurality of process contents similar to the first process content from the plurality of process contents stored in the storage resource;
increase an evaluation value of the retrieved one of the plurality of process contents when one of the plurality of part contents corresponding to the problem portion among the plurality of part contents included in the retrieved one of the plurality of process contents is different from the one of the plurality of part contents specified as the problem portion;
increase the evaluation value of the retrieved one of the plurality of process contents when one of the plurality of part contents corresponding to a data source portion of the problem portion, which is identified based on the dependence relationship between the plurality of part contents among the plurality of part contents included in the retrieved one of the plurality of process contents, is different from one of the plurality of part contents of the data source portion of the problem portion of the first process content;
decrease the evaluation value of the retrieved one of the plurality of process contents when one of the plurality of part contents corresponding to a first portion other than any one of the problem portion and the data source portion of the problem portion among the plurality of part contents included in the retrieved one of the plurality of process contents is different from one of the plurality of part contents of the first portion of the first process content; and
output information relating to the plurality of process contents based on the evaluation value calculated for each of the plurality of process contents.

2 . The management system according to claim 1 , wherein:
the storage resource further stores use history information indicating one of the plurality of process contents that is used after one of the plurality of process contents used by each of the plurality of management target systems; and the processor increases the evaluation value of one of the plurality of process contents used after the first process content in any one of the plurality of management target systems based on the use history information.

3 . The management system according to claim 2 , wherein:
the storage resource further stores execution performance information indicating execution results of each of the plurality of process contents in the plurality of management target systems corresponding to a plurality of times; and the processor is configured to:
increase the evaluation value of one of the plurality of process contents having an execution success probability, which is calculated based on the execution performance information, exceeding a predetermined threshold value; and
decrease the evaluation value of one of the plurality of process contents having an execution failure probability, which is calculated based on the execution performance information, exceeding a predetermined threshold value.

4 . The management system according to claim 3 , wherein:
the execution performance information further comprises information indicating one of the plurality of part contents that has failed to execute and a failure cause of execution when the execution result of one of the plurality of process contents is a failure; the input information further comprises information indicating the failure cause of the execution of one of the plurality of part contents of the problem portion; and the processor increases, based on the use history information and the execution performance information, when the first process content is executed in a first management target system included in the plurality of management target systems, and when one of the plurality of part contents of the problem portion fails to execute due to the same cause as the input failure cause, the evaluation value of the one of the plurality of process contents used after the first process content in the first management target system.

5 . The management system according to claim 4 , wherein:
the storage resource further stores configuration information indicating a type of constituent of each of the plurality of management target systems during a period until a present time; the input information further comprises information for identifying a second management target system that has executed the first process content among the plurality of management target systems and information indicating a timing at which the first process content was executed; the processor is configured to:
retrieve, based on the configuration information, from the plurality of management target systems, at least one of the plurality of management target systems, which had a configuration similar to a configuration of the second management target system at the timing at which the first process content was executed, and a period, during which the at least one of the plurality of management target systems had the configuration similar to the configuration of the second management target system at the timing at which the first process content was executed;
increase the evaluation value of the one of the plurality of process contents used after the first process content based on the use history information relating to the retrieved at least one of the plurality of management target systems during the retrieved period; and
calculate the execution success probability and the execution failure probability based on the execution performance information relating to the retrieved at least one of the plurality of management target systems during the retrieved period; and
the first management target system comprises any one of the retrieved at least one of the plurality of management target systems.

6 . The management system according to claim 5 , wherein:
the information indicating the dependence relationship between the plurality of part contents comprises data to be input to each of the plurality of part contents included in each of the plurality of process contents, data to be output from each of the plurality of part contents, and information for identifying an operation target of each of the plurality of part contents; and the processor identifies, as one of the plurality of part contents of the data source portion of the problem portion, one of: one of the plurality of part contents configured to output the data to be input to one of the plurality of part contents of the problem portion; and one of the plurality of part contents comprising the same operation target as the operation target of one of the plurality of part contents of the problem portion.

7 . The management system according to claim 6 , wherein the processor decreases, based on the use history information, when a second process content that is one of t

Assignees

• Hitachi Ltd
• Hitachi Ltd

Inventors

• Ozaki Nobuaki
• Iizuka Daisuke

Classifications

• G06F11/0709 Primary

  in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems · CPC title

• G06F9/46 Primary

  Multiprogramming arrangements · CPC title

• G06F17/30309

  Physics · mapped topic

• G06F16/219

  Managing data history or versioning (querying versioned data G06F16/2474; querying temporal data G06F16/2477) · CPC title

• G06F11/3409

  for performance assessment · CPC title