Video conferencing metrics in autonomous systems

Patent metadata

Field	Value
Publication number	US-12598121-B2
Application number	US-202418420134-A
Country	US
Kind code	B2
Filing date	Jan 23, 2024
Priority date	Jul 3, 2023
Publication date	Apr 7, 2026
Grant date	Apr 7, 2026

Abstract

Techniques for monitoring video conferencing quality-of-service in autonomous systems are disclosed. In an example method, a video conference provider establishes a video conference including a plurality of client devices, in which each client device is connected to an autonomous system of a plurality of autonomous systems. The video conference includes a first client device connected to a first autonomous system administered by a communication service provider (CSP). The video conference provider determines, from packets received from the first client device, video conference information. The video conference provider determines one or more metrics about performance of the video conference in the first autonomous system based on the video conference information and outputs the metrics in real-time.

First claim

The invention claimed is:

1 . A computer-implemented method, comprising:
establishing a video conference including a plurality of client devices, each client device connected to an autonomous system of a plurality of autonomous systems; joining a first client device to the video conference, the first client device connected to a first autonomous system administered by a first communication service provider; determining, from one or more packets received from the first client device, first client device information; storing the first client device information in association with the first communication service provider in a data lake, the data lake configured to store unstructured data; determining, based on the first client device information, one or more metrics about performance of the video conference in the first autonomous system, comprising querying the data lake for information associated with the first communication service provider; and outputting in real-time the one or more metrics about the performance of the video conference in the first autonomous system to the first communication service provider.

2 . The method of claim 1 , wherein the first client device information comprises:
first telemetry information about the video conference; the first autonomous system traversed by the one or more packets from the first client device, the first autonomous system identified using an autonomous system number (ASN); and the first communication service provider that administers the first autonomous system.

3 . The method of claim 1 , wherein the one or more packets are encrypted using end-to-end encryption, the end-to-end encryption having endpoints including the first client device and a second client device of the plurality of client devices.

4 . The method of claim 3 , wherein at least one of the one or more packets includes a non-encrypted portion, the non-encrypted portion including first telemetry information about the video conference.

5 . The method of claim 4 , wherein the first telemetry information includes Quality of Service (QoS) information.

6 . The method of claim 1 , wherein:
the information associated with the first communication service provider includes information about a plurality of packets that traverse the first autonomous system; the query to the data lake includes at least one filter specifying a geographic region, video conference type, or a communication service provider; determining, from the first client device information, the one or more metrics about the performance of the video conference in the first autonomous system further comprises:
determining information about network performance in the first autonomous system based on the information about the plurality of packets that traverse the first autonomous system; and
determining the one or more metrics about the performance of the video conference in the first autonomous system based on the information about the network performance in the first autonomous system.

7 . The method of claim 1 , further comprising outputting a segmentation analysis about a portion of the first autonomous system.

8 . The method of claim 1 , further comprising anonymizing the first client device information, comprising removing at least one of a timestamp, device information, network information, or user information from the first client device information.

9 . A non-transitory computer-readable medium storing instructions that, when executed by one or more processors, cause the one or more processors to perform a method comprising:
establishing a video conference including a plurality of client devices, each client device connected to an autonomous system of a plurality of autonomous systems; joining a first client device to the video conference, the first client device connected to a first autonomous system administered by a first communication service provider; determining, from one or more packets received from the first client device, first client device information; storing the first client device information in association with the first communication service provider in a data lake, the data lake configured to store unstructured data; determining, based on the first client device information, one or more metrics about performance of the video conference in the first autonomous system, comprising querying the data lake for information associated with the first communication service provider; and outputting in real-time the one or more metrics about the performance of the video conference in the first autonomous system to the first communication service provider.

10 . The non-transitory computer-readable medium of claim 9 , wherein the first client device information comprises:
first telemetry information about the video conference; the first autonomous system traversed by the one or more packets from the first client device, the first autonomous system identified using an autonomous system number (ASN); and the first communication service provider that administers the first autonomous system.

11 . The non-transitory computer-readable medium of claim 9 , wherein the one or more packets are encrypted using end-to-end encryption, the end-to-end encryption having endpoints including the first client device and a second client device of the plurality of client devices.

12 . The non-transitory computer-readable medium of claim 9 , wherein:
the information associated with the first communication service provider includes information about a plurality of packets that traverse the first autonomous system; the query to the data lake includes at least one filter specifying a geographic region, video conference type, or a communication service provider; the instruction to determine, from the first client device information, the one or more metrics about the performance of the video conference in the first autonomous system further comprises:
determining information about network performance in the first autonomous system based on the information about the plurality of packets that traverse the first autonomous system; and
determining the one or more metrics about the performance of the video conference in the first autonomous system based on the information about the network performance in the first autonomous system.

13 . The non-transitory computer-readable medium of claim 9 , further comprising the instruction to output a segmentation analysis about a portion of the first autonomous system.

14 . The non-transitory computer-readable medium of claim 9 , further comprising the instruction to anonymize the first client device information, comprising removing at least one of a timestamp, device information, network information, or user information from the first client device information.

15 . A system comprising:
a memory device; and one or more processors communicatively coupled to the memory device configured for:
establishing a video conference including a plurality of client devices, each client device connected to an autonomous system of a plurality of autonomous systems;
joining a first client device to the video conference, the first client device connected to a first autonomous system administered by a first communication service provider;
determining, from one or more packets received from the first client device, first client device information;
storing the first client device information in association with the first communication service provider in a data lake, the data lake configured to store unstructured data;
determining, based on the first client device information, on

Assignees

• Zoom Video Communications Inc
• Zoom Communications Inc

Inventors

• Ittelson Brendan James
• Jensen Patrick John

Classifications

• H04N7/15

  Conference systems · CPC title

• H04L12/1827

  Network arrangements for conference optimisation or adaptation · CPC title

• H04L12/1822

  Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission · CPC title

• H04L43/08 Primary

  Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters · CPC title

• H04L43/50

  Testing arrangements · CPC title