Method and system for vehicle service session

Patent metadata

Field	Value
Publication number	US-12591859-B2
Application number	US-202318159544-A
Country	US
Kind code	B2
Filing date	Jan 25, 2023
Priority date	Jan 25, 2023
Publication date	Mar 31, 2026
Grant date	Mar 31, 2026

Abstract

A method comprising outputting, for transmission to a server, a request including an identifier of a service session record (SSR) corresponding to a vehicle. The SSR includes a timeline for tracking event(s) corresponding to the SSR. The method includes receiving, in response to the request, a graphical user interface (GUI) corresponding to the SSR, and displaying the GUI in a first display mode. Displaying the GUI in the first display mode includes displaying an event summary of the timeline. The event summary corresponds to a first event of the SSR and includes a user-selectable control selectable to trigger changing a display mode of the GUI. Furthermore, the method includes displaying, in response to a selection of the user-selectable control, the GUI in a second display mode. Displaying the GUI in the second display mode includes displaying a particular detail regarding the first event not shown in the first display mode.

First claim

What is claimed is:

1 . A method comprising:
outputting, by a first computing system, a request for transmission to a server, wherein:
the request includes an identifier of a service session record corresponding to a vehicle,
the service session record includes a timeline for tracking multiple events corresponding to the service session record chronologically,
the multiple events include a first event and a second event initiated after the first event,
the first and second events were initiated by the first computing system or a second computing system, and
the service session record further includes a respective event summary for each of the multiple events;
receiving, by the first computing system in response to the request, one or more graphical user interface resources for displaying a first graphical user interface corresponding to the service session record after summaries corresponding to the first and second events have been displayed at the first or second computing system; displaying, on a display at the first computing system, the first graphical user interface in a first display mode, wherein:
displaying the first graphical user interface in the first display mode includes displaying a first event summary of the timeline,
the first event summary corresponds to the first event of the service session record, and
the first event summary includes a first user-selectable control selectable to trigger changing a display mode of the first graphical user interface;
displaying, in response to a selection of the first user-selectable control after summaries corresponding to the first and second events have been displayed at the first or second computing system, the first graphical user interface in a second display mode, wherein:
displaying the first graphical user interface in the second display mode includes displaying a particular detail regarding the first event of the service session record not shown in the first display mode, and
the particular detail includes a test identifier corresponding to a specific test and a second user-selectable control to launch performance of the specific test that includes measuring a voltage via a voltmeter or an oscilloscope, or transmitting a message onto a vehicle data bus within the vehicle;
outputting, by the first computing system in response to a selection of the second user-selectable control, an instruction to launch performance of the specific test; determining, by the first computing system, a result based on performance of the specific test; and outputting, by the first computing system, a communication to the server for modifying the first event summary or adding another event summary to the service session record based on performance of the specific test and the result.

2 . A method according to claim 1 , wherein:
displaying the first graphical user interface in the first display mode includes displaying multiple event summaries arranged in a first temporal order, and the multiple event summaries include the first event summary.

3 . A method according to claim 1 , wherein:
displaying the first graphical user interface in the first display mode further includes displaying a filter selector including a first selection criterion, the method further comprises:
determining a selection of the first selection criterion has occurred; and
displaying a modified version of the first graphical user interface, and
displaying the modified version of the first graphical user interface incudes displaying a subset of the respective event summaries arranged in a second temporal order.

4 . A method according to claim 1 , further comprising:
outputting, by the first computing system for transmission to the server, a communication including an input for modifying the service session record, wherein:
the communication includes one or more from among: the identifier of the service session record, an identifier of the vehicle, or data that corresponds to the input for modifying the service session record,
the input for modifying the service session record is generated by the first computing system in response to performing an event with respect to the vehicle using the first computing system or a service activity of the event with respect to the vehicle, and
the event with respect to the vehicle includes the first event, the second event, or a third event.

5 . A method according to claim 4 , wherein performing the event with respect to the vehicle using the first computing system or the service activity of the event includes performing one or more from among:
capturing data generated by the vehicle, testing operation of a vehicle component, measuring a vehicle component, inspecting the vehicle, capturing an image of at least a portion of the vehicle, capturing a screen shot of the display, capturing a sound made by the vehicle, analyzing a gas emitted by the vehicle, aligning a vehicle component, adjusting a vehicle component, performing a maintenance task on the vehicle, test driving the vehicle, selecting a new state of the service session record, selecting a new state of an event of the service session record, or using a module of the first computing system.

6 . A method according to claim 1 , wherein:
each event of the multiple events is classified with a particular state from among multiple states, and the multiple states include one or more from among: an open state, a dispatched state, a paused stated, and a closed state.

7 . A method according to claim 6 , wherein the first event of the service session record is classified with one or more additional states based on one or more from among:
the first computing system being selected for use during a service session, or an operating state of the first computing system.

8 . A method according to claim 7 , wherein:
the first computing system is operatively connectable directly or indirectly to the vehicle, whereby a vehicle communication transceiver of the first computing system is operable to transmit a vehicle data message onto a communication link in the vehicle and to receive a vehicle data message transmitted by a component in the vehicle onto the communication link, and the one or more additional states include a state selected from among: a diagnose state, a repair state, and a report state.

9 . A method according to claim 1 , wherein:
the particular detail regarding the first event includes a third user-selectable control selectable to display information based on diagnostic data determined during the first event, the method further comprises:
determining a selection of the third user-selectable control occurs, and
displaying, on the display, the information based on diagnostic data determined during the first event.

10 . A method according to claim 1 , wherein:
the message includes a request to perform a functional test, and the specific test includes the functional test.

11 . A method according to claim 1 , further comprising:
receiving, while the first graphical user interface is displayed in the first display mode or the second display mode, a communication indicating that the timeline has been modified resulting in a modified timeline; displaying, on the display, a notification that timeline has been modified; and displaying, on the display, at least a portion of the modified timeline.

12 . A method according to claim 1 , wherein:
the first event summary includes event identification information generated by the first computing system or the second computing system used during performance of the first event, and the event identification information includes

Assignees

• Snap On Incorporated

Inventors

• Merg Patrick S
• Foreman Jacob G
• Covington Joshua C
• Grammatico Joseph R
• Kelley Brett A

Classifications

• G07C5/0808

  Diagnosing performance data (testing of vehicles G01M17/00; testing of electrical installation on vehicles G01R31/005) · CPC title

• G06Q10/06311

  Scheduling, planning or task assignment for a person or group · CPC title

• G06Q10/20 Primary

  Administration of product repair or maintenance · CPC title