Systems and methods for automatic authentication staging

Patent metadata

Field	Value
Publication number	US-12579232-B1
Application number	US-202318176250-A
Country	US
Kind code	B1
Filing date	Feb 28, 2023
Priority date	Feb 28, 2023
Publication date	Mar 17, 2026
Grant date	Mar 17, 2026

Abstract

Systems, apparatuses, methods, and computer program products are disclosed for providing a user authentication determination pertaining to a first user. An example method includes receiving user identification indications. The example method further includes determining user identification feature confidence scores based on the user identification indications and one or more user profile features associated with the first user, and determining authentication requirements required for the first user for each inferred user visit reason determined for the user. The example method further includes performing user authentication determinations based on the user identification feature confidence scores and the authentication requirements, and providing a user information report, wherein the user information report includes the user authentication determinations.

First claim

What is claimed is:

1 . A method for automatically authenticating a first user, the method comprising:
receiving, by communications hardware, a user identification indication pertaining to the first user, wherein the user identification indication is captured automatically by a facility device associated with a facility; determining, by user identification circuitry, a user identification feature confidence score based on the user identification indication and one or more user profile features associated with the first user; identifying, by user objective analysis circuitry, user activity data for the first user, wherein the user activity data comprises at least one of (i) a user browsing history and (ii) a historical social media communication; determining, by the user objective analysis circuitry and based on the user activity data, an inferred user visit reason for the first user; determining, by the user objective analysis circuitry, an authentication requirement for the inferred user visit reason; performing, by user authentication circuitry, a user authentication determination based on the user identification feature confidence score and the authentication requirement; and providing, by the communications hardware, a user information report to a facility device associated with an agent at the facility, wherein the user information report comprises the user authentication determination.

2 . The method of claim 1 , wherein the user activity data further comprises one or more of:
user location data history; user interactions with application prompts; or historical user data.

3 . The method of claim 1 , further comprising:
determining, by the user objective analysis circuitry and using a user behavior model, a user behavior pattern for the first user based on the user activity data, wherein determining the inferred user visit reason is based on the user behavior pattern.

4 . The method of claim 1 , wherein the method further comprises, receiving, by the communications hardware, an additional user identification indication from a user device of the first user.

5 . The method of claim 1 , wherein determining the user identification feature confidence score comprises:
determining, by the user identification circuitry, one or more captured user features described by the user identification indication; accessing, by the user identification circuitry, the one or more user profile features associated with the first user which correspond to the one or more captured user features; and determining, by the user identification circuitry and using one or more user feature confidence determination models, the user identification feature confidence score by comparison of each captured user feature and a corresponding user profile feature.

6 . The method of claim 1 , wherein the user identification indication comprises one or more of biometric data, image data, audio data, or user device data.

7 . The method of claim 1 , further comprising:
providing, by the communications hardware and based on the user authentication determination, an action notification related to an associated action to be taken by the first user to a user device associated with the first user.

8 . The method of claim 1 , further comprising determining, by proximity detection circuitry, a user proximity detection alert based on the user identification indication.

9 . The method of claim 1 , further comprising determining, by the user objective analysis circuitry and using a user behavior model, a match between a historical condition of a historical recorded transaction from the user activity data and a present condition, wherein determining the inferred user visit reason is based on the match.

10 . The method of claim 1 , wherein the authentication requirement describes (a) a user feature type and (b) an authentication threshold value associated with the inferred user visit reason;
wherein performing the user authentication determination comprises:
determining, by the user authentication circuitry, whether the user identification indication corresponds to the user feature type;
in response to determining that the user identification indication corresponds to the user feature type, determining, by the user authentication circuitry, whether the user identification feature confidence score associated with the user identification indication satisfies the authentication threshold value;
in response to determining that the user identification feature confidence score satisfies the authentication threshold value, determining, by the user authentication circuitry, that the first user is successfully authenticated.

11 . The method of claim 1 , further comprising:
in an instance in which the user authentication determination indicates the first user is not authenticated, causing, by the communications hardware, one or more additional authentication requests to be provided.

12 . The method of claim 11 , further comprising:
receiving, by the communications hardware, one or more additional user identification indications in response to the one or more additional authentication requests; and updating, by the user identification circuitry, the user identification feature confidence score based on the one or more additional user identification indications.

13 . An apparatus for automatically authenticating a first user, the apparatus comprising:
communications hardware configured to receive a user identification indication pertaining to the first user, wherein the user identification indication is captured automatically by a facility device associated with a facility; user identification circuitry configured to determine a user identification feature confidence score based on the user identification indication and one or more user profile features associated with the first user; user objective analysis circuitry configured to:
identify user activity data for the first user, wherein the user activity data comprises at least one of (i) a user browsing history and (ii) a historical social media communication,
determine, based on the user activity data, an inferred user visit reason for the first user, and
determine an authentication requirement for the inferred user visit reason; and
user authentication circuitry configured to perform a user authentication determination based on the user identification feature confidence score and the authentication requirement, wherein the communications hardware is further configured to provide a user information report to a facility device associated with an agent at the facility, wherein the user information report comprises the user authentication determination.

14 . The apparatus of claim 13 , wherein the user activity data further comprises one or more of:
user location data history; user interactions with application prompts; or historical user data.

15 . The apparatus of claim 13 , wherein the user objective analysis circuitry is further configured to determine, using a user behavior model, a user behavior pattern for the first user based on the user activity data, wherein determining inferred user visit reason is based on the user behavior pattern.

16 . The apparatus of claim 13 , wherein the communications hardware is further configured to receive an additional user identification indication from a user device of the first user.

17 . The apparatus of claim 13 , wherein the user identification circuitry is configured to determine the user identification feature confidence score by:
determining one or more captured

Assignees

• Wells Fargo Bank Na

Inventors

• Keller Joyce
• Tennis Joseph De Bruin
• Wheeler Matthew N
• Patel Ila
• Chuprevich John Andrew
• Bailey William J
• Sin Ling Yee Lindy

Classifications

• G06F21/32

  using biometric data, e.g. fingerprints, iris scans or voiceprints · CPC title

• G06F21/316 Primary

  by observing the pattern of computer usage, e.g. typical user behaviour · CPC title