Systems and methods for providing a marketplace for accessories of a business automation system

Patent metadata

Field	Value
Publication number	US-12511601-B2
Application number	US-202117360358-A
Country	US
Kind code	B2
Filing date	Jun 28, 2021
Priority date	Oct 31, 2013
Publication date	Dec 30, 2025
Grant date	Dec 30, 2025

Abstract

Systems and methods of the present disclosure can facilitate a marketplace for a business automation system comprising at least one processor executing on a computing device. In some embodiments, the system includes an upload module, an accessory creation module, and a download module. The upload module may be configured to receive, responsive to a first user, a configuration of the business automation system of the first user. The accessory creation module may be configured to create, based on the configuration, an accessory comprising at least one of a solution set, a service board, and a project board. The download module may be configured to verify, responsive to a second user, the suitability of the accessory for the business automation system of the second user. The download module may be further configured to transmit the accessory to the second user.

First claim

What is claimed is:

1 . A method of improving performance of business automation systems executing on a computing device having at least one processor, the method comprising:
receiving, at an upload module of a network marketplace system executing on the computing device, a first request from a first device corresponding to a first business automation system; receiving, responsive to the request and at the upload module, a first configuration of the business automation system, the first configuration based on a template, the first configuration automatically populated with device configuration data by a remote monitoring and management application executing on the computing device; creating, via an accessory creation module, an accessory based on the first configuration of the business automation system, the accessory comprising a solution set having at least one of a service board, a project board, an instructional video, and a checklist; storing the accessory in a memory of the network marketplace system; receiving a second request from a second device corresponding to a second business automation system; responsive to receiving the second request, receiving, at a download module executing on the computing device, a second configuration of the second device, the second configuration based on the template, the second configuration automatically populated with device configuration data by the remote monitoring and management; verifying, via the download module, the suitability of the accessory for the second business automation system based on the second configuration, the verifying comprising at least one of:
(i) a version of the second business automation system is compatible with the accessory,
(ii) the second business automation system is configured with one or more accessories on which the accessory depends for execution,
(iii) the accessory does not require a configuration that is incompatible with the second business automation system, and
(iv) the accessory is compatible with each of the accessories previously installed on the second business automation system; and
transmitting, via the download module, the accessory to a workstation of the second business automation system; and installing the accessory on the workstation.

2 . The method of claim 1 , wherein
the solution set further comprises an instructional video, and a checklist, an agreement, a product configuration, a CRM survey, a custom report, an HTML email template, a project template, a service template, a track, a view, and a workflow rule.

3 . The method of claim 2 , further comprising:
receiving, via a rating module executing on the computing device, responsive to receiving a third request from a third device, an evaluation of at least one of the solution set, the service board, the project board, the instructional video, the checklist, the agreement, the product configuration, the CRM survey, the custom report, the HTML email template, the project template, the service template, the track, the view, and the workflow rule; and displaying, responsive to receiving a fourth request from a fourth device, the evaluation; wherein the evaluation represents an opinion about at least one of the solution set, the service board, the project board, the instructional video, the checklist, the agreement, the product configuration, the CRM survey, the custom report, the HTML email template, the project template, the service template, the track, the view, and the workflow rule.

4 . The method of claim 1 , further comprising paying, via a payment module executing on the computing device, a first fee to a first user associated with the first device.

5 . The method of claim 4 , wherein paying further comprises paying, via a payment module executing on the computing device, a first fee denoted in currency to the first user.

6 . The method of claim 4 , wherein paying further comprises paying, via a payment module executing on the computing device, a first fee denoted using non-currency units to the first user.

7 . The method of claim 1 , further comprising collecting, via a collection module executing on the computing device, a second fee from a second user associated with the second device.

8 . The method of claim 7 , wherein collecting further comprises collecting, via a collection module executing on the computing device, a second fee denoted in currency from the second user.

9 . The method of claim 7 , wherein collecting further comprises collecting, via a collection module executing on the computing device, a second fee denoted using non-currency units from the second user.

10 . The method of claim 1 , further comprising:
receiving, via a rating module executing on the computing device, responsive to receiving a third request from a third device, an evaluation of at least one of the solution set, the service board, the project board, the instructional video, and the checklist; and displaying, responsive to receiving a fourth request from a fourth device, the evaluation; wherein the evaluation represents an opinion about at least one of the solution set, the service board, the project board, the instructional video, and the checklist.

11 . The method of claim 1 , further comprising:
receiving, via the upload module, responsive to receiving a third request from a third device, an application configured to communicate with the business automation system using an application programming interface; verifying, via the download module, responsive to receiving a fourth request from a fourth device, the suitability of the application for the business automation system of the fourth device; and transmitting the application to the fourth device.

12 . The method of claim 11 , further comprising:
receiving, via a rating module executing on the computing device, responsive to receiving a third request from a third device, an evaluation of at least one of the solution set, the service board, the project board, the instructional video, the checklist, and the application; and displaying, responsive to receiving a fourth request from a fourth device, the evaluation; wherein the evaluation represents an opinion about at least one of the solution set, the service board, the project board, the instructional video, the checklist, and the application.

13 . A marketplace system for business automation systems executing on a computing device having at least one processor, the system comprising:
an upload module of a network marketplace system executing on the computing device,
receiving a first request from a first device corresponding to a first business automation system;
receiving, responsive to the request and at the upload module, a first configuration of the business automation system, the first configuration based on a template, the first configuration automatically populated using a remote monitoring and management application executing on the computing device;
an accessory creation module executing on the computing device,
creating, based on the first configuration, an accessory comprising a solution set having at least one of a service board, and a project board;
store the accessory in a memory of the network marketplace system; and
a download module of the network marketplace system executing on the computing device to:
receive a second request from a second device corresponding to a second business automation system;
responsive to receiving the second request, receive, at a download module executing on the computing device, a second configuration of the second device, the second configuration based on the template, the second configuration automatical

Assignees

• Connectwise Llc

Inventors

• Bellini Iii Arnold
• Brotherton Linda
• Todd Gerwai

Classifications

• G06Q10/067

  Enterprise or organisation modelling · CPC title

• G06Q10/0637 Primary

  Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals · CPC title