Systems and methods for monitoring health and cognitive ability of a customer
US-2021334813-A1 · Oct 28, 2021 · US
US12493883B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-12493883-B2 |
| Application number | US-202318341704-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jun 26, 2023 |
| Priority date | Nov 26, 2018 |
| Publication date | Dec 9, 2025 |
| Grant date | Dec 9, 2025 |
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A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method providing biometric detection of coercion of a user. The system may detect a trigger event associated with a potential transfer of funds and may receive user biometric data. The system may determine, based on stored user biometric data and the detected user biometric data, a confidence level that the stored user biometric data is indicative of biological information representative of a user being in a stressed state. The system may initiate one or more precautionary safety measures.
Opening claim text (preview).
We claim: 1 . A user device comprising: one or more processors; a memory in communication with the one or more processors and storing instructions, that when executed by one or more processors, cause the device to: responsive to identifying a trigger event associated with a potential transaction, record situational data associated with the potential transaction with one or more biometric sensors, the situational data comprising heart rate data, blood pressure data, brainwave signal data, respiratory rate data, or body temperature data, or combinations thereof; determine the potential transaction is a suspicious transaction by comparing the situational data to user-specific data indicative of a user in a calm state, the user-specific data comprising heart rate data, blood pressure data, brainwave signal data, respiratory rate data, or body temperature data, or combinations thereof; responsive to determining the potential transaction is a suspicious transaction, initiate one or more precautionary safety measures, the one or more precautionary safety measures comprising causing a sensor associated with the user device to begin recording; and confirm whether the suspicious transaction was a coerced transaction by: generating a first request for verification from a user associated with the user device of whether a requested transaction was coerced; receiving, from the user, a response to the first request; responsive to the response being determined to be outside a predetermined level of similarity to stored voice data, determining that the requested transaction is the coerced transaction; and responsive to the response being determined to be within the predetermined level of similarity to the stored voice data, determining that the requested transaction is a voluntary transaction. 2 . The user device of claim 1 , wherein initiating the one or more precautionary safety measures further comprises, responsive to determining that the recorded situational data is above a predetermined level of similarity to the user-specific data for a predetermined amount of time, transmit, to a law enforcement organization, a notification including a last-known location of the user device. 3 . The user device of claim 1 , wherein the trigger event comprises a second request from the user to transfer funds above a predetermined threshold. 4 . The user device of claim 1 , wherein the trigger event comprises a third request from the user to transfer funds to a new recipient. 5 . The user device of claim 1 , wherein the instructions, when executed by the one or more processors, further cause the device to: determine, by the one or more processors and via a geolocational sensor of the user device, a current location of the user; and determine whether the current location of the user is associated with an area having a crime rate that is above a predetermined threshold, wherein the trigger event is based at least in part on a determination that the current location of the user is associated with the area having the crime rate that is above the predetermined threshold. 6 . The user device of claim 1 , wherein the trigger event comprises a fourth request from the user to transfer funds during a high-risk time, the high-risk time being a predetermined time of day that is indicative of a time at which the user is unlikely to transfer funds. 7 . The user device of claim 6 , wherein the high-risk time is configurable by the user. 8 . The user device of claim 1 , wherein the trigger event comprises a fifth request from the user to transfer funds to an account associated with a known criminal. 9 . The user device of claim 1 , wherein the one or more precautionary safety measures comprises an action selected from: denying a requested transaction; transmitting, to a financial service provider server, instructions to deny the requested transaction; or transmitting, to a financial service provider server, instructions to freeze a financial account associated with the user. 10 . The user device of claim 1 , wherein the one or more precautionary safety measures includes transmitting, to an emergency contact, a notification indicating that the user is involved in a potentially dangerous situation. 11 . The user device of claim 1 , wherein the one or more precautionary safety measures comprises a first tier of precautionary safety measures and a second tier of precautionary safety measures, the first tier of precautionary safety measures corresponding to a low risk rating associated with the trigger event and the second tier of precautionary safety measures corresponding to a high risk rating associated with the trigger event; wherein the instructions, when executed by the one or more processors, further cause the device to determine a risk rating associated with the trigger event; wherein initiating one or more precautionary safety measures includes: responsive to determining, based at least in part on the risk rating, that the trigger event corresponds to the first tier of precautionary safety measures, initiating one or more precautionary safety measures of the first tier of precautionary safety measures; and responsive to determining, based at least in part on the risk rating, that the trigger event corresponds to the second tier of precautionary safety measures, initiating one or more precautionary safety measures of the second tier of precautionary safety measures. 12 . The user device of claim 1 , wherein: the user-specific data comprises a plurality of types of biometric data, the situational data comprises a plurality of types of biometric data, each type of the plurality of types of biometric data of the situational data corresponding to a respective type of the plurality of types of biometric data of the user-specific data, and determining that the recorded situational data is above a predetermined level of similarity to the user-specific data comprises determining that a majority of the plurality of types of biometric data of the situational data is above a predetermined level of similarity to the corresponding types of the plurality of types of biometric data of the user-specific data. 13 . The user device of claim 1 , wherein the instructions, when executed by the one or more processors, further cause the device to: responsive to determining that the situational data is above a predetermined level of similarity to the user-specific data, cause a sensor associated with the user device to record environmental data; and analyze the recorded environmental data to verify that the trigger event corresponds to a coerced transaction. 14 . The user device of claim 13 , wherein the instructions, when executed by the one or more processors, further cause the device to: responsive to verifying that the trigger event corresponds to a coerced transaction, transmit the recorded environmental data to a security personnel device for confirming the user is in a potentially dangerous situation or is being coerced to transfer funds. 15 . The user device of claim 1 , wherein initiating the one or more precautionary safety measures comprises generating, responsive to determining that the recorded situational data is above the predetermined level of similarity to the user-specific data, an artificial confirmation notification indicating that the requested transaction has successfully resulted in funds deposited in a receiving account associated with the requested transaction, wherein the user device has not initiated the requested transaction when the artificial confirmation notification is transmitted; wherein
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