Method and system for preventing service level agreement violations in backup-as-a-service

Patent metadata

Field	Value
Publication number	US-12481564-B2
Application number	US-202418592126-A
Country	US
Kind code	B2
Filing date	Feb 29, 2024
Priority date	Feb 29, 2024
Publication date	Nov 25, 2025
Grant date	Nov 25, 2025

Abstract

Systems and methods described herein create and schedule remote copy jobs that are distributed among several backup windows, thereby increasing backup service reliability and network resource utilization when copying data from local to remote site. This is accomplished by ranking backup windows by resource availability and proactively guiding a consumer to avoid selecting backup windows that may suffer from a temporal resource scarcity. Recommending suitable backup windows advantageously preserves SLAs by reducing SLA violations that otherwise may occur due to resource scarcity.

First claim

What is claimed is:

1 . A method, comprising:
providing to a first interface in a network, a selection of data to be backed up from a primary site to a remote site; estimating required resources for executing a backup of the data from the primary site to the remote site; for a plurality of time windows, using network information to obtain a network resource utilization estimate; using the estimated required resources and the network resource utilization estimate to determine, among the plurality of time windows, one or more time windows in which network resources are insufficient to execute the backup; and providing to a second interface in the network a selection option for the plurality of time windows, excluding, at the least, the one or more time windows, thereby preventing a Service Level Agreement (SLA) violation when executing the backup; wherein the network information comprises a current throughput obtained from a storage system.

2 . The method of claim 1 , further comprising using the required resources and the network resource utilization estimate to assign a score to each selection option.

3 . The method of claim 2 , further comprising, for each of the plurality of time windows, determining an SLA violation risk.

4 . The method of claim 3 , wherein the second interface is configured to display the score and further configured to indicate the presence of the SLA violation risk to discourage a selection of selection options that are likely to cause an SLA violation.

5 . The method of claim 2 , wherein the second interface is configured to display, for each selection option, an indication about an availability of a discount.

6 . The method of claim 2 , wherein assigning the score comprises referencing a score policy table that comprises a base score, the base score being used to derive the score and being indicative of the required resources.

7 . The method of claim 2 , wherein the second interface is configured to pre-select, among the plurality of time windows, a time window associated with a highest score.

8 . The method of claim 1 , wherein the estimating the required resources comprises using a size of a volume associated with the selection for the data, a storage class throughput, and an interval between jobs to estimate an amount of the data that is to be backed up.

9 . The method of claim 1 , wherein the estimating the required resources comprises using a service level of the backup and historical data.

10 . A non-transitory computer-readable medium for storing instructions for executing a process, the instructions comprising:
providing to a first interface in a network a selection of data to be backed up from a primary site to a remote site; estimating required resources for executing a backup of the data from the primary site to the remote site; for a plurality of time windows, using network information to obtain a network resource utilization estimate; using the estimated required resources and the network resource utilization estimate to determine, among the plurality of time windows, one or more time windows in which network resources are insufficient to execute the backup; and providing to a second interface in the network a selection option for the plurality of time windows, excluding, at the least, the one or more time windows, thereby preventing a Service Level Agreement (SLA) violation when executing the backup; wherein the network information comprises a current throughput obtained from a storage system.

11 . The non-transitory computer-readable medium of claim 10 , further comprising using the required resources and the network resource utilization estimate to assign a score to each selection option.

12 . The non-transitory computer-readable medium of claim 11 , further comprising, for each of the plurality of time windows, determining an SLA violation risk.

13 . The non-transitory computer-readable medium of claim 12 , wherein the second interface is configured to display the score and further configured to indicate the presence of the SLA violation risk to discourage a selection of selection options that are likely to cause an SLA violation.

14 . The non-transitory computer-readable medium of claim 11 , wherein assigning the score comprises referencing a score policy table that comprises a base score, the base score being used to derive the score and being indicative of the required resources.

15 . The non-transitory computer-readable medium of claim 10 , wherein the second interface is configured to pre-select, among the plurality of time windows, a time window associated with a highest score.

16 . The non-transitory computer-readable medium of claim 10 , wherein the second interface is configured to display, for each selection option, an indication about an availability of a discount.

17 . The non-transitory computer-readable medium of claim 10 , wherein the estimating the required resources comprises using a size of a volume associated with the selection for the data, a storage class throughput, and an interval between jobs to estimate an amount of the data that is to be backed up.

18 . The non-transitory computer-readable medium of claim 10 , wherein the estimating the required resources comprises using a service level of the backup and historical data.

Assignees

• Hitachi Ltd
• Hitachi Vantara Ltd

Inventors

• Jaiswal Satish Kumar
• Hironaka Kazuei
• Tatsumi Ryosuke
• Osaki Hiroyuki

Classifications

• H04L41/5009 Primary

  Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF] · CPC title

• G06F11/1464 Primary

  for networked environments · CPC title

• H04L43/0888

  Throughput · CPC title

• G06F11/1461

  Backup scheduling policy · CPC title

• H04L41/5019

  Ensuring fulfilment of SLA · CPC title