Methods and devices for monitoring quality of wireless content

Patent metadata

Field	Value
Publication number	US-12457260-B2
Application number	US-202117528266-A
Country	US
Kind code	B2
Filing date	Nov 17, 2021
Priority date	Nov 17, 2021
Publication date	Oct 28, 2025
Grant date	Oct 28, 2025

Abstract

A computer implemented method, device, and computer program product are provided for monitoring audio/video (A/V) content. During an A/V communications session between a user and a recipient, the method, device and computer program product receive, from a wireless source, A/V content for the user. The A/V content has a baseline quality for at least a portion of the AV communications session. A quality characteristic of interest (COI) associated with the A/V content is monitored. Event-induced signal (EIS) degradation is identified when the quality COI drops below the baseline quality at least one of i) by a predetermined amount or ii) within an event interval. In real-time during the AV communications session, a notification is generated. The notification indicates that the quality COI for the A/V content has degraded.

First claim

What is claimed is:

1. A computer implemented method for monitoring audio and video content, the method comprising:
under control of one or more processors configured with specific executable program instructions, during an audio and video communications session between a user and a recipient:
receiving, from a wireless source, audio and video content for the user, the audio and video content having a baseline quality for at least a portion of the audio and video communications session;
monitoring a quality characteristic of interest (COI) of an audio and video content signal associated with the audio and video content;
identifying interference in the audio and video content signal when the quality COI of the audio and video content signal crosses the baseline quality at least one of i) by a predetermined amount or ii) within an event interval; and
generating, in real-time during the audio and video communications session, a notification indicating that the quality COI of the audio and video content signal for the audio and video content has changed;

maintaining a template related to the interference on the audio and video content signal that includes a corrective action to remove the change;
updating the template over time based on a local environment or user experience; and

generating, in real-time during the audio and video communications session, a notification indicating the corrective action to remove the interference.

2. The method of claim 1 , further comprising:
providing, at a user interface, an indication regarding the quality COI of the audio and video content signal; and
intermittently or continuously updating the indication with a current quality COI of the audio and video content signal in real-time with receipt of the audio and video content.

3. The method of claim 1 , wherein the interference represents degradation that relates to an event occurring in a proximity to the wireless source while the user is talking and the notification being generated in real-time with the event.

4. The method of claim 3 , wherein the wireless source is a wireless microphone, the audio and video content includes audio content from the wireless microphone, the interference representing degradation related to an event occurring in a proximity to the microphone while the user is talking and the notification being generated in real-time with the event.

5. The method of claim 1 , wherein the quality COI of the audio and video content signal includes at least one of signal strength, signal to noise ratio, data rate, dropped data packets, or retransmitted data packets.

6. The method of claim 1 , wherein the notification includes at least one of an audible cue, a visual cue, a pop-up message, the notification indicating that the quality COI for the audio and video content has degraded or improved.

7. The method of claim 1 , wherein the interference represents degradation that is identified when the quality COI of the audio and video content signal drops below the baseline quality, the method further comprising, in response to the identification of the degradation, continuing to monitor the quality COI of the audio and video content signal associated with the audio and video content, and identifying an improvement when the quality COI of the audio and video content signal has increased to exceed the baseline quality or a corrective baseline.

8. The method of claim 1 , further comprising: prompting the user to enter information regarding the corrective action.

9. A device, comprising:
one or more processors; and
memory storing program instructions accessible by the one or more processors, wherein, responsive to execution of the program instructions, during an audio and video communications session between a user and a recipient, the one or more processors:
receive, from a wireless source, audio and video content for the user, the audio and video content having a baseline quality for at least a portion of the audio and video communications session;
monitor a quality characteristic of interest (COI) of an audio and video content signal associated with the audio and video content;
identify interference in the audio and video content signal when the quality COI of the audio and video content signal crosses the baseline quality at least one of i) by a predetermined amount or ii) within an event interval; and
generate, in real-time during the audio and video communications session, a notification indicating that the quality COI of the audio and video content signal for the audio and video content has changed;

maintain a template related to the interference on the audio and video content signal that includes a corrective action to remove the change;
update the template over time based on a local environment or user experience; and

generate, in real-time during the audio and video communications session, a notification indicating the corrective action to remove the interference.

10. The device of claim 9 , further comprising a user interface configured to provide an indication regarding the quality COI of the audio and video content signal; and intermittently or continuously update the indication with a current quality COI of the audio and video content signal in real-time with receipt of the audio and video content.

11. The device of claim 9 , wherein the interference represents degradation related to an event occurring in a proximity to the wireless source while the user is talking and the notification being generated in real-time with the event.

12. The device of claim 11 , wherein the wireless source is a wireless microphone, the audio and video content is audio content from the wireless microphone, the interference represents degradation related to an event occurring in a proximity to the microphone while the user is talking and the notification being generated in real-time with the event.

13. The device of claim 9 , wherein the quality COI of the signal includes at least one of signal strength, signal to noise ratio, data rate, dropped data packets, or retransmitted data packets.

14. The device of claim 9 , wherein the notification includes an indication of at least one of a potential source for degradation or a suggested corrective action to take to potentially correct the degradation.

15. The device of claim 9 , wherein the interference represents degradation that is identified when the quality COI of the audio and video content signal drops below the baseline quality, and wherein, responsive to execution of the program instructions, the one or more processors are further configured to, in response to the identification of the degradation, continue monitoring the quality COI of the audio and video content signal associated with the audio and video content, and identify an improvement when the quality COI of the audio and video content signal has increased to exceed the baseline quality or a corrective baseline.

16. The device of claim 9 , wherein the device represents one of a headset, microphone, camera, smart phone, desktop computer, laptop computers, tablet device, smart TV, or digital personal assistant (DPA) device, the device comprising at least one of software or firmware to perform the monitoring, identifying and generating operations.

17. A computer program product comprising a non-signal computer readable storage medium comprising computer executable code to:
during an audio and video communications session between a user and a recipient,
receive, from a wireless source, audio and video content for the user, the audio and video content havin

Assignees

• Lenovo Singapore Pte Ltd

Inventors

• Peterson Nathan
• Vanblon Russell Speight
• Weksler Arnold
• Delaney Mark
• Mese John C

Classifications

• H04L65/60

  Network streaming of media packets · CPC title

• H04L65/80 Primary

  Responding to QoS · CPC title

• H04L65/403

  Arrangements for multi-party communication, e.g. for conferences (data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15) · CPC title

• H04L65/1083 Primary

  In-session procedures · CPC title