Implementing Machine Learning For Life And Health Insurance Loss Mitigation And Claims Handling
US-2021256615-A1 · Aug 19, 2021 · US
US12423753B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-12423753-B2 |
| Application number | US-202217985603-A |
| Country | US |
| Kind code | B2 |
| Filing date | Nov 11, 2022 |
| Priority date | Jun 20, 2019 |
| Publication date | Sep 23, 2025 |
| Grant date | Sep 23, 2025 |
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A machine learning process for use with a pharmacy benefits management system. The machine learning process identifies a first predicted set of drug benefit claims impacted by a pricing error, reprices a sample of the first predicted set of drug benefit claims to adjust for the error, and trains a predictive model as a function of the repriced sample. Based on the trained model, the machine learning process predicts a second predicted set of drug benefit claims impacted by the error and initiates automatic repricing.
Opening claim text (preview).
What is claimed is: 1. A pharmacy benefits management system comprising: a data store storing pricing data for a plurality of drug benefit claims; a front end executing on a processor of a benefit manager device, the front end receiving and responsive to user input for generating an adjustment request associated with at least one of the plurality of drug benefit claims; a modeling processor coupled to the data store; and a memory storing computer-executable instructions that, when executed by the modeling processor, configure the modeling processor for: retrieving, in response to the adjustment request, the pricing data from the data store for a selected drug benefit claim, wherein the adjustment request is associated with a known error in pricing of the selected drug benefit claim; executing a machine learning classifier to create one or more candidate models; training the candidate models based on a training set of the retrieved pricing data; selecting one of the trained candidate models that meets a predetermined accuracy threshold as a predictive model; executing the predictive model in response to the adjustment request based on a testing set of the retrieved pricing data, wherein the predictive model identifies a first predicted set of drug benefit claims predicted to be impacted by the known error; causing a sample of the first predicted set of drug benefit claims to be repriced to adjust for the known error; training the predictive model, wherein training the predictive model comprises identifying a number of records impacted by the repriced sample, determining if the identified records meet the predetermined accuracy threshold, and re-selecting one of the trained candidate models as the predictive model in response to not meeting the predetermined accuracy threshold; executing the trained predictive model as a function of the repriced sample to predict a second predicted set of drug benefit claims predicted to be impacted by the known error; and causing the second predicted set of drug benefit claims to be repriced to adjust for the known error. 2. The system of claim 1 , wherein the modeling processor is further configured for executing one or more machine learning algorithms to generate and train the candidate models. 3. The system of claim 2 , wherein the one or more machine learning algorithms comprise at least one of a decision tree classifier and a probabilistic classifier. 4. The system of claim 1 , wherein the modeling processor is further configured for pre-processing the retrieved pricing data for machine learning. 5. The system of claim 4 , wherein pre-processing the retrieved pricing data includes converting non-numeric pricing data into categorical columns of numeric characterizations. 6. The system of claim 5 , wherein pre-processing the retrieved pricing data further includes executing one or more feature reduction operations to remove at least one of the columns containing a null value before generating the predictive model. 7. The system of claim 5 , wherein pre-processing the retrieved pricing data further includes executing one or more feature reduction operations to remove at least one of the columns having a variance lower than a threshold. 8. The system of claim 1 , wherein pre-processing the retrieved pricing data includes splitting the pricing data into the training set and the testing set. 9. The system of claim 1 , wherein the modeling processor is further configured to select the sample of the first predicted set of drug benefit claims within a date range as a function of a date of the known error. 10. A method comprising: generating, by a front end, an adjustment request in response to user input; retrieving, in response to the adjustment request, pricing data for a selected drug benefit claim from a data store, wherein the data store stores pricing data for a plurality of drug benefit claims, and wherein the adjustment request is associated with a known error in pricing of the selected drug benefit claim; executing, by a modeling processor, a machine learning classifier to create one or more candidate models; training the candidate models based on a training set of the retrieved pricing data; selecting one of the trained candidate models that meets a predetermined accuracy threshold as a predictive model; executing, by the modeling processor, the predictive model in response to the adjustment request based on a testing set of the retrieved pricing data, wherein the predictive model identifies a first predicted set of drug benefit claims predicted to be impacted by the known error; causing a sample of the first predicted set of drug benefit claims to be repriced to adjust for the known error; training the predictive model, wherein training the predictive model comprises identifying a number of records impacted by the repriced sample, determining if the identified records meet the predetermined accuracy threshold, and re-selecting one of the trained candidate models as the predictive model in response to not meeting the predetermined accuracy threshold; executing the trained predictive model as a function of the repriced sample to predict a second predicted set of drug benefit claims predicted to be impacted by the known error; and causing the second predicted set of drug benefit claims to be repriced to adjust for the known error; processing large scale adjustments of the drug benefit claims based on the repriced second predicted set of drug benefit claims, the large scale adjustments comprising adjustments of at least 50,000 drug benefit claims. 11. The method of claim 10 , further comprising archiving the selected one of the trained candidate models in a model repository. 12. The method of claim 10 , further comprising executing one or more machine learning algorithms to generate and train the predictive model. 13. The method of claim 12 , wherein the one or more machine learning algorithms comprise at least one of a decision tree classifier and a probabilistic classifier. 14. The method of claim 10 , further comprising pre-processing the retrieved pricing data for machine learning, wherein pre-processing the retrieved pricing data includes converting non-numeric pricing data into categorical columns of numeric characterizations. 15. The method of claim 14 , wherein pre-processing the retrieved pricing data further includes executing one or more feature reduction operations to remove at least one of the columns containing a null value before generating the predictive model. 16. The method of claim 14 , wherein pre-processing the retrieved pricing data further includes executing one or more feature reduction operations to remove at least one of the columns having a variance lower than a threshold. 17. The method of claim 10 , wherein pre-processing the retrieved pricing data includes splitting the pricing data into a training set and a testing set. 18. The method of claim 10 , further comprising selecting the sample of the first predicted set of drug benefit claims within a date range as a function of a date of the known error. 19. A machine learning system comprising: a modeling processor coupled to a data store of a pharmacy benefits management system, the data store storing pricing data for a plurality of drug benefit claims; and a memory storing computer-executable instructions that, when executed by the modeling processor, configure the modeling processor for: retrieving, in response to an adjustment request, the pricing data from the data store for a selected drug bene
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