Information processing apparatus, information processing system, non-transitory computer readable medium, and information processing method

Patent metadata

Field	Value
Publication number	US-12384653-B2
Application number	US-202117407022-A
Country	US
Kind code	B2
Filing date	Aug 19, 2021
Priority date	Aug 19, 2020
Publication date	Aug 12, 2025
Grant date	Aug 12, 2025

Abstract

An information processing apparatus includes a controller configured to predict a state of congestion of an elevator installed in a building and generate, based on the predicted state of congestion, a proposal message to propose a departure time for the building to a user planning to travel to the building.

First claim

The invention claimed is:

1. An information processing apparatus comprising a controller configured to:
receive action data on a user planning to travel from a first place where the user is present to a building including an elevator, the action data being detected by and transmitted from a sensor installed in the first place;
predict a departure time of the user from the first place based on the action data and a relationship between past action data on the user and a past departure time at which the user has previously departed from the first place for the building;
predict an arrival time of the user to the building based on the departure time;
predict a state of congestion of the elevator at the arrival time;
in response to determining that the state of congestion of the elevator at the arrival time is equal to or greater than a predetermined degree of congestion, generate a proposal message proposing a change of the departure time and indicating a proposed departure time;
transmit the proposal message to a terminal apparatus of the user;
in response to receiving from the terminal apparatus a message indicating approval of the proposed departure time, generate a vehicle dispatch command instructing that a vehicle be dispatched to the first place by the proposed departure time; and
control, by transmitting the vehicle dispatch command to the vehicle, the vehicle to autonomously travel to the first place by the proposed departure time.

2. The information processing apparatus of claim 1 , wherein the controller is configured to predict the state of congestion of the elevator based on an event that takes place in the building and/or a history of a past state of congestion of the elevator.

3. The information processing apparatus of claim 1 , wherein the building is a place where the user works.

4. An information processing system comprising:
the information processing apparatus of claim 1 ; and
a terminal apparatus of the user.

5. The information processing apparatus of claim 1 , wherein the controller is further configured to acquire scheduling information of employees in the building and predict the state of congestion of the elevator based on a number of participants attending an event scheduled in the building.

6. A non-transitory computer readable medium storing a program configured to cause a computer to perform operations comprising:
receiving action data on a user planning to travel from a first place where the user is present to a building including an elevator, the action data being detected by and transmitted from a sensor installed in the first place;
predicting a departure time of the user from the first place based on the action data and a relationship between past action data on the user and a past departure time at which the user has previously departed from the first place for the building;
predicting an arrival time of the user to the building based on the departure time;
predicting a state of congestion of the elevator at the arrival time; and
in response to determining that the state of congestion of the elevator at the arrival time is equal to or greater than a predetermined degree of congestion, generating a proposal message proposing a change of the departure time and indicating a proposed departure time;
transmitting the proposal message to a terminal apparatus of the user;
in response to receiving from the terminal apparatus a message indicating approval of the proposed departure time, generating a vehicle dispatch command instructing that a vehicle be dispatched to the first place by the proposed departure time; and
controlling, by transmitting the vehicle dispatch command to the vehicle, the vehicle to autonomously travel to the first place by the proposed departure time.

7. The non-transitory computer readable medium of claim 6 , wherein the predicting the state of congestion of the elevator includes predicting the state of congestion of the elevator based on an event that takes place in the building and/or a history of a past state of congestion of the elevator.

8. The information processing apparatus of claim 1 , wherein the sensor comprises a smart toothbrush, and the controller is configured to predict the departure time based on a detected duration of toothbrush usage.

9. An information processing method for an information processing apparatus, the information processing method comprising:
receiving action data on a user planning to travel from a first place where the user is present to a building including an elevator, the action data being detected by and transmitted from a sensor installed in the first place;
predicting a departure time of the user from the first place based on the action data and a relationship between past action data on the user and a past departure time at which the user has previously departed from the first place for the building;
predicting an arrival time of the user to the building based on the departure time;
predicting a state of congestion of the elevator at the arrival time; and
in response to determining that the state of congestion of the elevator at the arrival time is equal to or greater than a predetermined degree of congestion, generating a proposal message proposing a change of the departure time and indicating a proposed departure time;
transmitting the proposal message to a terminal apparatus of the user;
in response to receiving from the terminal apparatus a message indicating approval of the proposed departure time, generating a vehicle dispatch command instructing that a vehicle be dispatched to the first place by the proposed departure time; and
controlling, by transmitting the vehicle dispatch command to the vehicle, the vehicle to autonomously travel to the first place by the proposed departure time.

10. The information processing method of claim 9 , wherein the predicting the state of congestion of the elevator includes predicting the state of congestion of the elevator based on an event that takes place in the building and/or a history of a past state of congestion of the elevator.

Assignees

• Toyota Motor Co Ltd

Inventors

• Hasegawa Hideo
• Tanaka Yurika
• Komamine Satoshi

Classifications

• G06Q50/40 Primary

  Business processes related to the transportation industry (shipping G06Q10/083) · CPC title

• B66B2201/214

  Total time, i.e. arrival time · CPC title

• B66B2201/232

  where the time needed for a passenger to arrive at the allocated elevator car from where the call is made is taken into account · CPC title

• B66B2201/222

  Taking into account the number of passengers present in the elevator car to be allocated · CPC title

• B66B2201/215

  Transportation capacity · CPC title