Systems and methods for tracking assets across a distributed network environment

Patent metadata

Field	Value
Publication number	US-12373471-B2
Application number	US-202318463893-A
Country	US
Kind code	B2
Filing date	Sep 8, 2023
Priority date	Feb 22, 2017
Publication date	Jul 29, 2025
Grant date	Jul 29, 2025

Abstract

Systems and methods for tracking and searching the usage, flow or communication of assets are disclosed. Embodiments as disclosed herein may create and update a graph representing the assets in an enterprise, where the objects and relationships in the graph represent the assets, communications, users or relationship. The graph may be queried to discover a wide variety of information regarding these assets, communications, users or relationships.

First claim

What is claimed is:

1. A system for providing asset tracking, comprising:
a server coupled to a content management system over a network, the content management system managing a corresponding set of assets, the server including:
a database storing a representation of assets stored at the content management system, the representation comprising a set of asset representations and a set of relationships between those asset representations, the set of asset representations including asset representations representing communications sent to users who are intended recipients of the communications, each of the set of relationships representing a relationship between a communication and an asset or between the communication and a user who is the intended recipient; and
a non-transitory computer readable medium, comprising instructions for:
determining a first communication associated with a first user;
responsive to determining the first communication associated with the first user, updating the set of asset representations and set of relationships of the representation in the database to update a first asset representation for the first communication or a first relationship between the first asset representation and a first user representation for the first user;
providing a search interface for receiving a query associated with the first communication or the first user;
forming a database query corresponding to the received query, including data associated with the first communication or the first user;
searching the database based on the database query to determine a second asset representation for a second asset, wherein the second asset is associated with the first communication or first user; and
returning, in response to the received query, data associated with the second asset.

2. The system of claim 1 , wherein the database is a graph database.

3. The system of claim 2 , wherein the instructions are further for:
receiving an interaction notification associated with the first communication or the first user; and
in response to the reception of the interaction notification, updating the first asset representation for the first communication or the first relationship between the first asset representation for the first communication and the first user representation for the first user.

4. The system of claim 3 , wherein updating the first relationship between the first asset representation for the first communication and the first user representation comprises updating the first relationship from a sent relationship to a received relationship.

5. The system of claim 4 , wherein the sent relationship or received relationship specifies a delivery method.

6. The system of claim 1 , wherein the second asset is a template used for the first communication.

7. A method, comprising:
storing a representation of assets stored at a content management system, the representation comprising a set of asset representations and a set of relationships between those asset representations, the set of asset representations including asset representations representing communications sent to users who are intended recipients of the communications, each of the set of relationships representing a relationship between a communication and an asset or between the communication and a user who is the intended recipient; and
determining a first communication associated with a first user;
responsive to determining the first communication associated with the first user, updating the set of asset representations and set of relationships of the representation in the database to update a first asset representation for the first communication or a first relationship between the first asset representation and a first user representation for the first user;
providing a search interface for receiving a query associated with the first communication or the first user;
forming a database query corresponding to the received query, including data associated with the first communication or the first user;
searching the database based on the database query to determine a second asset representation for a second asset, wherein the second asset is associated with the first communication or first user; and
returning, in response to the received query, data associated with the second asset.

8. The method of claim 7 , wherein the database is a graph database.

9. The method of claim 8 , wherein the instructions are further for:
receiving an interaction notification associated with the first communication or the first user; and
in response to the reception of the interaction notification, updating the first asset representation for the first communication or the first relationship between the first asset representation for the first communication and the first user representation for the first user.

10. The method of claim 9 , wherein updating the first relationship between the first asset representation for the first communication and the first user representation comprises updating the first relationship from a sent relationship to a received relationship.

11. The method of claim 10 , wherein the sent relationship or received relationship specifies a delivery method.

12. The method of claim 7 , wherein the second asset is a template used for the first communication.

13. A non-transitory computer readable medium, comprising instructions for:
storing a representation of assets stored at a content management system, the representation comprising a set of asset representations and a set of relationships between those asset representations, the set of asset representations including asset representations representing communications sent to users who are intended recipients of the communications, each of the set of relationships representing a relationship between a communication and an asset or between the communication and a user who is the intended recipient; and
determining a first communication associated with a first user;
responsive to determining the first communication associated with the first user, updating the set of asset representations and set of relationships of the representation in the database to update a first asset representation for the first communication or a first relationship between the first asset representation and a first user representation for the first user;
providing a search interface for receiving a query associated with the first communication or the first user;
forming a database query corresponding to the received query, including data associated with the first communication or the first user;
searching the database based on the database query to determine a second asset representation for a second asset, wherein the second asset is associated with the first communication or first user; and
returning, in response to the received query, data associated with the second asset.

14. The non-transitory computer readable medium of claim 13 , wherein the database is a graph database.

15. The non-transitory computer readable medium of claim 14 , wherein the instructions are further for:
receiving an interaction notification associated with the first communication or the first user; and
in response to the reception of the interaction notification, updating the first asset representation for the first communication or the first relationship between the first asset representation for the first communication and the first user representation for the first user.

16. The non-transitory computer readable medium of claim 15 , wherein updating the first relationship between the first asset representa

Assignees

• Open Text Sa Ulc

Inventors

• Pruitt Byron Steven
• Cole Jeffrey Alan
• Downs James Matthew

Classifications

• H04L67/125 Primary

  involving control of end-device applications over a network · CPC title

• G06F16/40

  of multimedia data, e.g. slideshows comprising image and additional audio data (retrieval of still image data G06F16/50; retrieval of audio data G06F16/60; retrieval of video data G06F16/70) · CPC title

• G06Q10/06

  Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling · CPC title

• H04L67/306

  User profiles · CPC title

• G06F16/3328 Primary

  using graphical result space presentation or visualisation · CPC title