Augmented reality card activation

Patent metadata

Field	Value
Publication number	US-12345346-B2
Application number	US-202318330907-A
Country	US
Kind code	B2
Filing date	Jun 7, 2023
Priority date	Aug 27, 2014
Publication date	Jul 1, 2025
Grant date	Jul 1, 2025

Abstract

Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.

First claim

What is claimed is:

1. A method, comprising:
capturing, by a camera, an image of an object associated with an account;
extracting, using one or more processors in communication with the camera, first information associated with the account from the image, the first information indicating at least one of a position or an orientation of the object;
generating, using the one or more processors, based on the first information, a first graphic including second information about the object that is not presented on the object;
displaying, using the one or more processors, the first graphic and a second graphic comprising an object activation query overlaid on the image;
detecting, using the one or more processors, a change to the at least one of the position or the orientation of the object;
modifying, using the one or more processors, at least one of the first graphic or the second graphic based on the detected change;
detecting, using the one or more processors, subsequent to the at least one of the first graphic or the second graphic being modified, user input comprising a response to the object activation query;
transmitting, to a server, using the one or more processors, based on the detected user input, an activation request to authorize the object as being associated with the account; and
updating, using the one or more processors, one or more security protocols associated with the account based on the object being associated with the account.

2. The method of claim 1 , wherein the change to the at least one of the position or the orientation of the object is in response to not being able to detect the object.

3. The method of claim 1 , wherein the second graphic is associated with a tutorial for facilitating an activation and includes one or more of: features associated with the object, preferences associated with the object, and informative data associated with the object.

4. The method of claim 3 , further comprising:
determining that the tutorial has been completed based on a determination that all required inputs associated with the tutorial have been received.

5. The method of claim 1 , wherein the second graphic includes at least one of a text field, an image field, or a video explaining financial services associated with the object to a user of the object.

6. The method of claim 1 , wherein modifying the at least one of the first graphic or the second graphic further comprises at least one of resizing, relocating, rotating, or changing content of the at least one of the first graphic or the second graphic.

7. The method of claim 1 , wherein detecting the change to the at least one of the position or the orientation of the object further comprises:
detecting the object for a predetermined time period;
prompting a user to reposition the object based on the object no longer being detected subsequent to the predetermined time period elapsing;
detecting the object subsequent to the object being repositioned; and
extracting object information from the object subsequent to the object being detected, wherein at least one of the first information or the second information comprise the object information.

8. A system, comprising:
one or more processors; and
one or more memory devices storing instructions that, when executed by the one or more processors, performs operations comprising:
causing a camera to capture an image of an object associated with an account;
extracting first information associated with the account from the image, the first information indicating at least one of a position or an orientation of the object;
generating, based on the first information, a first graphic including second information about the object that is not presented on the object;
causing the first graphic and a second graphic to be displayed, the second graphic comprising an object activation query overlaid on the image;
detecting a change to at least one of the position or the orientation of the object;
modifying at least one of the first graphic or the second graphic based on the change;
detecting, subsequent to the at least one of the first graphic or the second graphic being modified, user input comprising a response to the object activation query; and
transmitting, to a server, based on the detected user input, an activation request to authorize the object as being associated with the account, wherein one or more security protocols of the account are updated based on the object being associated with the account.

9. The system of claim 8 , wherein the change to the at least one of the position or the orientation of the object is in response to not being able to detect the object.

10. The system of claim 8 , wherein the second graphic is associated with a tutorial for facilitating an activation and includes one or more of: features associated with the object, preferences associated with the object, and informative data associated with the object.

11. The system of claim 10 , further comprising:
determining that the tutorial is complete based on all required inputs being received.

12. The system of claim 8 , wherein the second graphic includes at least one of a text field, an image field, or a video explaining financial services associated with the object to a user of the object.

13. The system of claim 8 , wherein modifying the at least one of the first graphic or the second graphic further comprises at least one of resizing, relocating, rotating, or changing content of the at least one of the first graphic or the second graphic.

14. The system of claim 8 , wherein detecting the change to the at least one of the position or the orientation of the object further comprises:
detecting the object for a predetermined time period;
responsive to the object no longer being detected, prompting a user to reposition the object; and
responsive to prompting the user and subsequently re-detecting the object, extracting object information from the object, wherein at least one of the first information or the second information comprise the object information.

15. One or more non-transitory computer readable media, storing software instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:
causing, using a camera in communication with the one or more processors, an image of an object associated with an account to be captured;
extracting, using the one or more processors, first information associated with the account indicating at least one of a position or an orientation of the object;
generating, using the one or more processors, based on the first information, a first graphic including second information about the object that is not presented on the object;
displaying, using the one or more processors, on a display in communication with the one or more processors, the first graphic and a second graphic comprising an object activation query overlaid on the image;
detecting, using the one or more processors, a change to the at least one of the position or the orientation of the object;
detecting, using the one or more processors, and subsequent to modifying at least one of the first graphic or the second graphic based on the detected change, user input comprising a response to the object activation query; and
responsive to detecting the user input, transmitting, using the one or more processors, to a server, an activation request to authorize the object as being associated with the account, wherein one or more security protocols of the account are updated based on the object being associated with the account.

16. Th

Assignees

• Capital One Services Llc

Inventors

• Carpenter Reilly
• Chen Joanna
• Calandro Sarah

Classifications

• F16L41/03

  comprising junction pieces for four or more pipe members · CPC title

• F16K27/0209 Primary

  Check valves or pivoted valves · CPC title

• F16K15/026

  the valve member being a movable body around which the medium flows when the valve is open · CPC title

• G06Q20/322

  Aspects of commerce using mobile devices [M-devices] · CPC title

• G06Q20/321

  using wearable devices · CPC title