Quantifying GUI digital content access using tracking markers to restrict fraud events

Patent metadata

Field	Value
Publication number	US-12335350-B2
Application number	US-202318497560-A
Country	US
Kind code	B2
Filing date	Oct 30, 2023
Priority date	Apr 24, 2023
Publication date	Jun 17, 2025
Grant date	Jun 17, 2025

Abstract

A system for automating GUI digital content tracking is used to conduct a back end navigation event in which partitioned digital content blocks are sequentially displayed via an agent GUI. The system receives, in the back end navigation event, in association with at least some of the displayed partitioned digital content blocks, respective agent inputs indicating tracking markers within the partitioned digital content blocks. The system further establishes automated tracking of downstream user navigation events in which the partitioned digital content blocks are displayed in user GUIs, and generates tracking data including quantifications of user interactions, in the tracked downstream user navigation events, with the indicated tracking markers. At least a portion of the tracking data is displayed in a back end evaluation event.

First claim

What is claimed is:

1. A system for automating GUI digital content tracking, the system comprising:
at least one processor;
a communication interface communicatively coupled to the at least one processor; and
at least one memory device storing executable code that, when executed, causes the at least one processor to:
conduct a back end navigation event;
sequentially display, in the back end navigation event via an agent GUI, partitioned digital content blocks;
receive, in the back end navigation event, in association with at least some of the displayed partitioned digital content blocks, respective agent inputs indicating tracking markers within the partitioned digital content blocks;
establish automated tracking of downstream user navigation events of multiple users in which the partitioned digital content blocks are displayed in user GUIs;
generate tracking data comprising quantifications of user interactions, in the tracked downstream user navigation events, with the indicated tracking markers;
determine, using the tracking data, group signal profiles each aggregated from a respective segment of the multiple users, the group signal profiles comprising at least a fraudulent activity profile;
implement segmentation of at least some user navigation events as suspected fraud attempt events according to the fraudulent activity profile; and
display at least a portion of the tracking data in a back end evaluation event.

2. The system of claim 1 , wherein at least one of the partitioned digital content blocks in which at least one tracking marker is indicated comprises at least one of web page content and mobile app page content.

3. The system of claim 2 , wherein the at least one tracking marker comprises at least one of a link, a button, a check box, and a text box.

4. The system of claim 3 , wherein the quantifications of user interactions with the determined tracking markers comprises at least one of enumerations of web page visits, browsing trajectory data, and client conversion data.

5. The system of claim 1 , wherein the group signal profiles comprise at least a confirmed-purchaser profile, and wherein the code, when executed, further causes the at least one processor to implement segmentation of at least some user navigation events as likely purchase events according to the confirmed-purchaser profile.

6. The system of claim 1 , wherein implementing segmentation of at least some user navigation events as suspected fraud attempt events comprises restricting at least one of content access and account changes.

7. The system of claim 6 , wherein the user navigation events suspected as fraud attempt events comprise at least one of multiple failed logins, failed attempts to change established user data, and repudiation from a third party validation service entity with respect user contact information.

8. A computing system for automating GUI digital content tracking, the system comprising:
at least one processor;
a communication interface communicatively coupled to the at least one processor; and
at least one memory device storing executable code that, when executed, causes the at least one processor to:
display, in an agent navigation event via an agent GUI, digital media contents;
receive, in the agent navigation event, respective agent inputs indicating selected portions of the digital media contents for user-navigation tracking;
establish automated tracking of downstream user navigation events in which the digital media contents are displayed in user GUIs;
generate tracking data regarding user interactions, in the tracked downstream user navigation events, with the selected portions of the digital media contents;
determine, using the tracking data, group signal profiles each aggregated from a respective segment of the multiple users, the group signal profiles comprising at least a fraudulent activity profile;
implement segmentation of at least some user navigation events as suspected fraud attempt events according to the fraudulent activity profile by restricting at least one of content access and account changes; and
display at least a portion of the tracking data in a back end evaluation even.

9. The system of claim 8 , wherein the digital media contents comprise at least one of web page content and mobile app page content.

10. The system of claim 9 , wherein the selected portions of the digital media contents comprise at least one of a link, a button, a check box, and a text box.

11. The system of claim 10 , wherein the tracking data comprises at least one of enumerations of web page visits, browsing trajectory data, and client conversion data.

12. The system of claim 8 , wherein the downstream user navigation events comprise browsing events of multiple users.

13. The system of claim 8 , wherein the group signal profiles comprising at least a confirmed-purchaser profile, and wherein the code, when executed, further causes the at least one processor to implement segmentation of at least some user navigation events as likely purchase events according to the confirmed-purchaser profile.

14. The system of claim 8 , wherein the user navigation events suspected as fraud attempt events comprise at least one of multiple failed logins, failed attempts to change established user data, and repudiation from a third party validation service entity with respect user contact information.

15. A method for a computing system to automate GUI digital content tracking, the computing system including one or more processor, and at least one memory device storing computer-readable instructions, the one or more processor configured to execute the computer-readable instructions, the method comprising, upon execution of the computer-readable instructions:
conducting a back end navigation event;
sequentially displaying, in the back end navigation event via an agent GUI, partitioned digital content blocks;
receiving, in the back end navigation event, in association with at least some of the displayed partitioned digital content blocks, respective agent inputs indicating tracking markers within the partitioned digital content blocks;
establishing automated tracking of downstream user navigation events of multiple users in which the partitioned digital content blocks are displayed in user GUIs;
generating tracking data comprising quantifications of user interactions, in the tracked downstream user navigation events, with the indicated tracking markers;
determining, using the tracking data, group signal profiles each aggregated from a respective segment of the multiple users, the group signal profiles comprising at least a fraudulent activity profile;
implementing segmentation of at least some user navigation events as suspected fraud attempt events according to the fraudulent activity profile; and
displaying at least a portion of the tracking data in a back end evaluation event.

16. The method of claim 15 , wherein at least one of the partitioned digital content blocks in which at least one tracking marker is indicated comprises at least one of web page content and mobile app page content.

17. The method of claim 16 , wherein the at least one tracking marker comprises at least one of a link, a button, a check box, and a text box.

18. The method of claim 16 , wherein the quantifications of user interactions with the indicated tracking markers comprises at least one of enumerations of web page visits, browsing trajectory data, and client conversion data.

19. The method of claim 15 , wherein the group signal profiles further compris

Assignees

• Truist Bank

Inventors

• Wright David

Classifications

• G06Q20/4016

  involving fraud or risk level assessment in transaction processing · CPC title

• H04L67/146

  Markers for unambiguous identification of a particular session, e.g. session cookie or URL-encoding · CPC title

• H04L67/306

  User profiles · CPC title

• G06F21/552

  involving long-term monitoring or reporting · CPC title

• G06Q20/12

  specially adapted for electronic shopping systems · CPC title