Remote management server to generate policy for managing image forming apparatuses and control of configuration data of image forming apparatuses

Patent metadata

Field	Value
Publication number	US-12307137-B2
Application number	US-202118562443-A
Country	US
Kind code	B2
Filing date	Nov 17, 2021
Priority date	May 25, 2021
Publication date	May 20, 2025
Grant date	May 20, 2025

Abstract

An example remote management server is to generate a policy including configuration data for image forming devices and a list of a plurality of image forming devices for which the configuration data is applied, configure the plurality of image forming devices with the configuration data according to the policy, receive, from a service provider device for managing the plurality of image forming devices, a request for a change in configuration data for an image forming device, and, if the image forming device is included in the list, process the request according to a preset rule.

First claim

What is claimed is:

1. A remote management server, comprising:
a processor; and
a memory to store instructions that, based on being executed, cause the processor to:
generate a policy comprising configuration data for image forming devices and a list of a plurality of image forming devices for which the configuration data is to be applied;
configure the plurality of image forming devices with the configuration data according to the policy;
receive, from a service provider device that manages the plurality of image forming devices, a request for a change in configuration data for an image forming device; and
if the image forming device is comprised in the list, process the request according to a preset rule, wherein the preset rule comprises at least one of a rule for rejecting the requested change or a rule for accepting the requested change.

2. The remote management server of claim 1 ,
wherein the rule for accepting the requested change comprises a first rule for updating the policy with the changed configuration data based on the image forming device corresponding to all of the plurality of image forming devices, and
wherein the rule for accepting the requested change comprises at least one of, based on the image forming device being a part of the plurality of image forming devices:
a second rule for accepting the requested change in the configuration data for the image forming device and updating the policy to remove the image forming device from the list;
a third rule for accepting the requested change in the configuration data for the image forming device, updating the policy to remove the image forming device from the list, and generating a different policy corresponding to the changed configuration data and the removed image forming device; or
a fourth rule for accepting the requested change in the configuration data for the image forming device and querying the service provider device whether to apply the changed configuration data to a remainder of the plurality of image forming devices.

3. The remote management server of claim 2 , wherein the fourth rule comprises:
a rule for updating, based on receiving from the service provider device an affirmative response to the query, the policy to apply the changed configuration data to the remainder of the plurality of image forming devices; and
a rule for updating, based on receiving from the service provider device a negative response to the query, the policy to remove the image forming device from the list and generating a different policy corresponding to the changed configuration data and the removed image forming device.

4. The remote management server of claim 2 , wherein the preset rule further comprises a rule for performing, based on the policy being updated, a backup of the policy prior to the update.

5. The remote management server of claim 1 , wherein the configuration data comprises setting information for each of the plurality of image forming devices, a list of applications to be installed in each of the plurality of image forming devices, and setting information for each of the applications.

6. The remote management server of claim 1 , wherein, based on being executed, the instructions further cause the processor to:
receive a request for onboarding of a new image forming device;
verify whether the new image forming device is comprised in the list; and
if the new image forming device is comprised in the list, apply the policy to the new image forming device.

7. The remote management server of claim 1 , wherein, based on being executed, the instructions further cause the processor to:
receive, at a particular periodic interval, from the plurality of image forming devices or the service provider device, the configuration data for the plurality of image forming devices;
compare the received configuration data to the configuration data comprised in the policy; and
configure, based on a result of the comparison, the plurality of image forming devices with the configuration data comprised in the policy.

8. A method of managing a configuration of an image forming device, the method comprising:
generating, by a remote management server, a policy comprising configuration data for image forming devices and a list of a plurality of image forming devices for which the configuration data is to be applied;
configuring, by the remote management server, the plurality of image forming devices with the configuration data according to the policy;
receiving, by the remote management server from a service provider device that manages the plurality of image forming devices, a request for a change in configuration data for an image forming device; and
if the image forming device is comprised in the list, processing the request according to a preset rule by the remote management server, wherein the preset rule comprises at least one of a rule for rejecting the requested change or a rule for accepting the requested change.

9. The method of claim 8 , further comprising:
determining whether the image forming device corresponds to all of the plurality of image forming devices,
wherein the rule for accepting the requested change comprises a first rule for updating the policy with the changed configuration data based on the image forming device corresponding to all of the plurality of image forming devices, and
wherein the rule for accepting the requested change comprises at least one of, based on the image forming device being a part of the plurality of image forming devices:
a second rule for accepting the requested change in the configuration data for the image forming device and updating the policy to remove the image forming device from the list;
a third rule for accepting the requested change in the configuration data for the image forming device, updating the policy to remove the image forming device from the list, and generating a different policy corresponding to the changed configuration data and the removed image forming device; or
a fourth rule for accepting the requested change in the configuration data for the image forming device and querying the service provider device whether to apply the changed configuration data to a remainder of the plurality of image forming devices.

10. The method of claim 9 , wherein the fourth rule comprises:
a rule for updating, based on receiving from the service provider device an affirmative response to the query, the policy to apply the changed configuration data to the remainder of the plurality of image forming devices; and
a rule for updating, based on receiving from the service provider device a negative response to the query, updating the policy to remove the image forming device from the list and generating a different policy corresponding to the changed configuration data and the removed image forming device.

11. The method of claim 9 , wherein the preset rule further comprises a rule for performing, based on the policy being required to be updated, a backup of the policy prior to the update.

12. A service provider device, comprising:
a processor; and
a memory to store instructions that, based on being executed, cause the processor to:
transmit, to a remote management server, a request for generation of a policy comprising configuration data for image forming devices and a list of a plurality of image forming devices for which the configuration data is to be applied;
present a user interface through which a rule for processing a request for a change in the configuration data for the plurality of image forming devices is received;
transmit, based on the received rule, to the remote management server, a request for generation of a preset rul

Assignees

• Hewlett Packard Development Co

Inventors

• Seo Giwon
• Kim Junghun
• Hwang Byeongju
• Kim Sangmi
• Son Minyoung
• Kang Hyungjong

Classifications

• G06F3/1255

  Settings incompatibility, e.g. constraints, user requirements vs. device capabilities · CPC title

• G06F3/1254

  Automatic configuration, e.g. by driver · CPC title

• H04N2201/0094

  Multifunctional device, i.e. a device capable of all of reading, reproducing, copying, facsimile transception, file transception · CPC title

• H04N1/00973 Primary

  from a remote device, e.g. receiving via the internet instructions input to a computer terminal · CPC title

• H04N1/00344

  with a management, maintenance, service or repair apparatus (monitoring H04N1/00002) · CPC title