Information processing device and information processing method

Patent metadata

Field	Value
Publication number	US-12293387-B2
Application number	US-202118556809-A
Country	US
Kind code	B2
Filing date	Apr 28, 2021
Priority date	Apr 28, 2021
Publication date	May 6, 2025
Grant date	May 6, 2025

Abstract

An information processing device includes a database, an acquisition unit, a specification unit, a movement plan unit, and a transmission unit. The database stores providers providing a user with experiences and provision places where the providers allow providing the experiences while associating one another. The acquisition unit is configured to acquire experience desire data relating to an experience that the user desires. The specification unit is configured to specify, based on the data stored in the database and the experience desire data, an experience provider being a provider capable of providing the experience that the user desires and the provision place. The movement plan unit is configured to specify the provision place specified by the specification unit as a destination of the user, and generate a movement plan for the user to move to the destination. The transmission unit is configured to transmit, to the experience provider, a notification signal notifying that the experience is desired to be provided at the destination indicated in the movement plan. The specification unit configured to generate customer data including information of a plurality of the users who have desires the same experience and aggregate to the destination. The transmission unit configured to transmit, to the experience provider, the notification signal including the customer data.

First claim

The invention claimed is:

1. An information processing system comprising:
a database that stores a provider data table and a user table, wherein the provider data table includes providers providing experiences and, for each provider in the provider data table, at least one hub where each hub is a place away from areas of high degree of congestion and has a large space;
a plurality of user terminal devices each comprising a location detection sensor including a GPS receiver; and
a server connected by a wireless network with the plurality of user terminal devices and a plurality of experience providers and further configured to acquire and store data from and to the database;
the server configured to:
acquire experience desire data from a first user terminal device of the plurality of user terminal devices relating to an experience that a first user desires and store the experience desire data of the first user in the user table;
determine a location of the first user using the location detection sensor of the first user terminal device;
determine, based on the provider data table, the location of the first user, and the user table including the experience desire data, a first experience provider being a provider capable of providing the experience that the first user desires at one or more hubs associated with the first experience provider by the provider data table;
receive congestion information from a traffic communication system for each of the one or more hubs;
calculate a degree of people gathering congestion for each of the one or more hubs based on the congestion information;
determine a destination of the first user and generate a movement plan for the first user to move to the destination, wherein the destination is set to a hub of the one or more hubs where the degree of people gathering congestion is equal to or less than a predetermined threshold;
transmit, to the first user terminal device, the movement plan;
receive, from the first user terminal device, an indication of whether the first user approves the movement plan;
transmit, to the first experience provider, a notification signal notifying that the experience is desired to be provided at the destination in response to receiving approval of the movement plan; and
generate and transmit customer data to, at least, the first experience provider in response to receiving approval of the movement plan,

wherein the customer data comprises information of a plurality of the users that aggregate to the destination.

2. The information processing system according to claim 1 , wherein the experience desired by the first user is a purchase of product by the first user and/or a service experienced by the first user.

3. The information processing system according to claim 1 , wherein the notification signal includes data indicating an attribute of the first user.

4. The information processing system according to claim 1 , wherein the notification signal includes the movement plan.

5. The information processing system according to according to claim 1 , wherein the server is further configured to dispatch a vehicle moving to the destination for the first experience provider in response to receiving acceptance of the movement plan.

6. The information processing system according to claim 1 , wherein the server is further configured to:
receive, from the first experience provider, preparation status data indicating a state of preparation of the experience to be provided to the first user, and
transmit the preparation status data to the first user terminal device.

7. The information processing system according to claim 1 , wherein the movement plan is a plan using a vehicle to move.

8. The information processing system according to claim 1 , wherein the notification signal includes information of arrival time when the first user arrives at the destination.

9. The information processing system according to claim 8 , wherein
the server transmits the notification signal to the first experience provider a predetermined time before the arrival time, and
the predetermined time is set according to a preparation time for the first experience provider to provide the experience.

10. An information processing method for processing information about user-desired experiences on a server, the method comprising:
acquiring data from a database that stores a provider data table and a user table, wherein the provider data table includes providers providing users with experiences and, for each provider in the provider data table, at least one hub where each hub is a place away from areas of high degree of congestion and has a large space, wherein the server is configured to acquire and store data from and to the database;
acquiring, over a wireless network, experience desire data from a first user terminal device relating to an experience that a first user desires and store the experience desire data of the first user in the user table, wherein the first user terminal device comprises a location detection sensor including a GPS receiver;
determining a location of the first user using the location detection sensor of the first user terminal device;
determining, based on the provider data table, the location of the first user, and the user table including the experience desire data, a first experience provider being a provider capable of providing the experience that the first user desires at one or more hubs associated with the first experience provider by the provider data table;
receiving congestion information, over the wireless network, from a traffic communication system for each of the one or more hubs;
calculating a degree of people gathering congestion for each of the one or more hubs based on the congestion information;
determining a destination of the first user and generating a movement plan for the first user to move to the destination, wherein the destination is set to a hub of the one or more hubs where the degree of people gathering congestion is equal to or less than a predetermined threshold;
transmitting, to the first user terminal device, the movement plan;
receiving, from the first user terminal device, an indication of whether the first user approves the movement plan;
generating customer data including information of a plurality of the users that desire the same experience and aggregate to the destination; and
transmitting, to the first experience provider, a notification signal notifying that the experience is desired to be provided at the destination in response to receiving approval of the movement plan, the notification signal including the customer data.

11. The information processing system of claim 1 , wherein the location comprises a latitude and longitude determined by the first user terminal device.

12. The information processing system of claim 1 , wherein:
the destination is an aggregate place where users with similar experience desire data aggregate.

13. The information processing system of claim 1 , wherein the congestion information comprises one or more of:
traffic data comprising real-time traffic density,
social network data comprising a number of communications associated with each hub, and
geographical data comprising a distance from a downtown terminal for each hub.

Assignees

• Nissan Motor

Inventors

• Miyoshi Takehiro
• Chiba Kotaro
• Fei Xiaoxiao

Classifications

• G06Q50/10

  Services · CPC title

• G06Q30/0257 Primary

  User requested · CPC title